VoLTE in SG

[eric3743]

What about Starhub?

Do they need to add or enable 4G HD Voice into our profile or account?

I don't see any VAS mentioning VoLTE, HD Voice that can be added in Starhub account system.

If your handset do have the icon and support VoLTE then enable to see if it works or not.

If it do not works you can contact Starhub to enable this features if your handset is capable else they would say handset is not applicable.

Note that VoLTE works on 4G/LTE network signal and not on 3G.

There is no need to enable the feature as it would be pre-set by Telco, where applicable.

 

[tatose]

The configuration for MIUI devices to support local VoLTE was implemented for a few months alr, but Xiaomi chose to disable it in the Singapore variant of the MIUI firmware; you need to choose other locale (eg Thailand/SK) to enable VoLTE.

Even then, I'm not even sure if all the Big Three are supported or not. I only know M1 4G Voice (together with HD Voice when calling another M1 customer on 4G Voice) can be used, not sure about the other 2 carriers.

But I can confirm that StarHub 3G HD Voice (not 4G HD Voice+) is working, MIUI shows the HD logo when making voice calls to another StarHub customer.

Some Xiaomi phones you can bypass this lock by running a dial command:

https://en.miui.com/thread-951467-1-1.html

My Mi8/PocoPhone F1/Mi A1 works on TPG Mobile VOLTE via this method.

 

[TheSnail]

Then call SingTel to get them to add the 4G ClearVoice to your add-ons.

I checked with ST and they said must be a Combo plan, whilst mine is SIM Only.

 

[renfred89]

Sim only plan is also eligible for 4G clearvoice. It has been a mandated add-on for all new sign ups, unless you specifically ask to remove it.

There are many guys out there who got their butt itchy when it was first launched, and immediately called to cancel it then now complain no volte. If you look back at the threads, you’ll know.

If you are a new sign up subscriber who didn’t switch to Sim only from other previous singtel plan, you should get it. If not ask singtel for it, to enable your clearvoice.

Alternatively, can use singtel app to check if it’s there. If it’s there, then u need to check your phone settings..

I checked with ST and they said must be a Combo plan, whilst mine is SIM Only.

Posted with -A Samsung Connections Member-Ford Club SG- HardwareZone Forums app

 

[Singtel]

Hi TheSnail,

Could you PM us your Singtel account no. and contact no. please, so that our product team can check on this for you.

Thanks.

I checked with ST and they said must be a Combo plan, whilst mine is SIM Only.

 

[Sadist4life]

Does VoLTE work even without Caller ID?

 

[galaxyuser]

Yes. 10char

Does VoLTE work even without Caller ID?

 

[cscs3]

I checked with ST and they said must be a Combo plan, whilst mine is SIM Only.

SH sim only plan gets VoLTE. If ST not, then move away from them.

 

[Kiwi8]

I'm having problems getting VoLTE to work on my phone with ST Combo 2 plan. I already got 4G ClearVoice addon liao.

TPG's VoLTE already works on the phone, so I dun understand why ST one cannot.

 

[deathst]

I'm having problems getting VoLTE to work on my phone with ST Combo 2 plan. I already got 4G ClearVoice addon liao.

TPG's VoLTE already works on the phone, so I dun understand why ST one cannot.

TGP VoLTE only works on Huawei Nova 3i, Honor 10 Lite and Samsung S9 / S9+ are supported.

https://www.tpgmobile.sg/topic/74-tpg-volte-supported-devices/

Posted from an  iPhone X. A Samsung Connections Member. HardwareZone Forums app

 

[cscs3]

I'm having problems getting VoLTE to work on my phone with ST Combo 2 plan. I already got 4G ClearVoice addon liao.

TPG's VoLTE already works on the phone, so I dun understand why ST one cannot.

What phone model. Not all model is certified by teleco for VoLTE.

 

[Kiwi8]

TGP VoLTE only works on Huawei Nova 3i, Honor 10 Lite and Samsung S9 / S9+ are supported.

https://www.tpgmobile.sg/topic/74-tpg-volte-supported-devices/

What phone model. Not all model is certified by teleco for VoLTE.

The phone in particular is Xiaomi Redmi Note 4X.

When I put a TPG sim card into the phone and set it up correctly, VoLTE works.

But when I put a ST sim card into the phone, VoLTE doesn't work.

 

[limpingsim98]

The phone in particular is Xiaomi Redmi Note 4X.

When I put a TPG sim card into the phone and set it up correctly, VoLTE works.

But when I put a ST sim card into the phone, VoLTE doesn't work.

I am on TOG with Redmi note 4x. No, it does not work for me. VoLTE logo did not show up at top of statys bar. Officially, 4x does not support VoLTE.

 

[Kiwi8]

I am on TOG with Redmi note 4x. No, it does not work for me. VoLTE logo did not show up at top of statys bar. Officially, 4x does not support VoLTE.

Set up the proper APN. And also choose region like Thailand or Malaysia.

 

[Jescowalker]

SH sim only plan gets VoLTE. If ST not, then move away from them.

star hub don't show if you on Volte though . also cant find their supported device list to see if my pixel is supported

Sent from Google PIXEL 3 XL using GAGT

 

[cscs3]

star hub don't show if you on Volte though . also cant find their supported device list to see if my pixel is supported

Sent from Google PIXEL 3 XL using GAGT

I am on SH. It does show VoLTE on status bar on top.

Xiaomi Mi 8.

 

[Jescowalker]

I am on SH. It does show VoLTE on status bar on top.

what phone you using ?

Sent from Google PIXEL 3 XL using GAGT

 

[eric3743]

star hub don't show if you on Volte though . also cant find their supported device list to see if my pixel is supported

Sent from Google PIXEL 3 XL using GAGT

Do contact them to check &or enable for you, if the phone is applicable for VoLTE.

One of my phone was not able to see VoLTE icon but after sometime when i tried again it is shown in the notification.

 

[hippo1n2]

Yes if no icon first thing to check is phone got support volte, then call telco or online chat with them to ask them enable volte for u... Like ST u can add in via VAS...

Sent from Xiaomi MI PAD 4 PLUS using GAGT

 

[cscs3]

what phone you using ?

Sent from Google PIXEL 3 XL using GAGT

Xiaomi Mi 8.