[OFFICIAL] Singtel's GOMO discussion thread

[singtelvictim999]

Really have to create an account just to shoot SingTel on this GOMO plan.

Yesterday I applied for GOMO, and schedule next week delivery. Then they started charging me on the day itself
meaning that I'm paying for nothing for one whole week while waiting for delivery and porting. Nowadays money so easy to be earned, right?

Nothing is posted on GOMO website on this, yet they allow people to just schedule delivery like weeks in advance so that they can cheat more money.

It's not a big amount of money, but it reflects REALLY BADLY on Singtel's value and policy. When I asked for a refund, the customer service just said NO to me and tell me how should I be grateful for the free SIM card because it's out of their goodwill. Woah seh, I need to write a thank-you note to Singtel already.

Will boycott Singtel (and whatever crap service they gonna release) forever ever and ever.

 

[SibehHL]

Haha one week of chargeable non usage and still need to be grateful to Stinktel... ok...

 

[ichinisan]

Singtel has all along been crap. Overpriced mobile and broadband plans. And most importantly they spoil the market for the EPL rights. Will never ever consider them for anything.

 

[yusoffb01]

even their internet during peak hour damn slow. 1GBps but facebook videos cannot load

 

[superhero41]

wah got so bad or not, i actually spoke to their cso, their tone and handling still quite okay. i actually paid liao, waiting for delivery. want to try try since $20 i think can try and see how it goes.

 

[8-lane]

GOMO stands for wat ar? Go Out More Often?

 

[galaxyuser]

Get Out More Often

GOMO stands for wat ar? Go Out More Often?

 

[singtelvictim999]

Today I noticed they deleted my FB comment on their post, alongside with other victims (which has gotten 10+ likes, becoming the top comment) that fell into the scam. Now I see clearly how they run the business.

 

[ichinisan]

Don’t know why some are so attracted by it. Nothing special tbh.

 

[tanchoo1]

I agree. Very poor decision by management to start charging immediately instead of charging from the activation date. Management who approved this should be sacked or demoted.

 

[||||||||||]

They desperate mah, lost money on India airtel

 

[feigningfancy]

Wah delete customers comments. Smelly

Today I noticed they deleted my FB comment on their post, alongside with other victims (which has gotten 10+ likes, becoming the top comment) that fell into the scam. Now I see clearly how they run the business.

 

[sacredrays]

they charge the money liao but does the 30 days timer start on the same day or upon activation? anyone who signed up can check?

 

[tanchoo1]

they charge the money liao but does the 30 days timer start on the same day or upon activation? anyone who signed up can check?

Starts on the day you signed up. Not upon delivery nor activation.

Your Visa or MasterCard credit card is immediately charged $20.

Smelly.

 

[sacredrays]

Starts on the day you signed up. Not upon delivery nor activation.

Your Visa or MasterCard credit card is immediately charged $20.

Smelly.

oh.. so if 1 week delivery time means when he activate his sim card and use he left with 23 days? lol.. wth.

i mean, i don't mind if charge now, but the 30days should start upon activation lor.. why singtel like that..

 

[tanchoo1]

oh.. so if 1 week delivery time means when he activate his sim card and use he left with 23 days? lol.. wth.

i mean, i don't mind if charge now, but the 30days should start upon activation lor.. why singtel like that..

Exactly. You would expect better from sinktel. Others and myself have already feedback to them. Let's see if they do the right thing.

 

[assiak71]

So anyone received and using? Hows the reception and speed?

 

[crewcutboy]

I just received my SIM card today. VERY disappointed.

Put the SIM card in my phone.. no signal. I'm porting over from Singtel.

According to the FAQ, it says "Keeping a Singtel number? Simply pop your SIM in! It'll automatically be activated within the hour".

I tried contacting the online support, which is the ONLY get to get through to anyone for help. Got the message to say they're busy, try again. The online chat system doesn't even allow me to be on hold. By the way, the chat doesn't work on Chrome browser on a mac.

Finally managed to chat with support after many tries. Guess what they said? Due to "overwhelming" demand, it will take 1 to 3 days to port over, even for Singtel numbers.

You'd think if this were so, they would at least put the announcement on their website so that everyone would know without having to try and get through to their lousy chat support.

This means including the 3 days I had to wait for delivery, I'd have paid for a week's service without being able to use it.

 

[assiak71]

Looks like wait for the dust to settle first better. Anyway feedback on the usage after you can finally start using thanks

 

[superhero41]

I just received my SIM card today. VERY disappointed.

Put the SIM card in my phone.. no signal. I'm porting over from Singtel.

According to the FAQ, it says "Keeping a Singtel number? Simply pop your SIM in! It'll automatically be activated within the hour".

I tried contacting the online support, which is the ONLY get to get through to anyone for help. Got the message to say they're busy, try again. The online chat system doesn't even allow me to be on hold. By the way, the chat doesn't work on Chrome browser on a mac.

Finally managed to chat with support after many tries. Guess what they said? Due to "overwhelming" demand, it will take 1 to 3 days to port over, even for Singtel numbers.

You'd think if this were so, they would at least put the announcement on their website so that everyone would know without having to try and get through to their lousy chat support.

This means including the 3 days I had to wait for delivery, I'd have paid for a week's service without being able to use it.

try restarting your phone or re inserting the sim card. i got it and waited for hrs, once restarted i could see the signal already. will bring it out to test for dead spot