zumaba
Senior Member
- Joined
- Jul 4, 2012
- Messages
- 2,421
- Reaction score
- 40
5th dec then you will get rebate, don't bother calling.
Rebate only given next statement
Thanks, bro!
5th dec then you will get rebate, don't bother calling.
Rebate only given next statement
sibei sian.. another good card bites the dust.. and I just applied a few months ago only...
hope UOB One card will maintain the 10%..... zzzzzz
really loh sometimes I think too much publicity kills the party..... but since people still love to publicise we can only accept it will die off after a while...
really loh sometimes I think too much publicity kills the party..... but since people still love to publicise we can only accept it will die off after a while...
I only got 21 cents for Yolo cash rebates when the statement came. I did not receive the grab rebates. Does Yolo gives grab rebates separately?
I called UOB. The lady said as long as the transaction is before 30 Nov, can still get the old Grab rebate. UOB One dont have such restrictions yet so maybe ill switch to that. Though i won't be surprised if UOB One card gets nerfed a few months later too
Haa anyone realised that for Grab transactions done earlier in the day, e.g. before 8am, the transaction date is captured as the day before? It has thus resulted in wrong computation of rebates.
I don't agree that it is an appeal. It should be a rectification of error. UOB agreed that I should get the additional rebates but even when the rebates for a new statement are in, UOB has yet to give me the outstanding rebates.yes. happen to me also. appealing with UOB now.
Haa anyone realised that for Grab transactions done earlier in the day, e.g. before 8am, the transaction date is captured as the day before? It has thus resulted in wrong computation of rebates.
Had a big problem with this.... sigh I top up 2k at 3am. 23rd. It says transaction as 22nd.. it went to my nov statement instead . I talked to the agent online and there’s nothing he can do. End up I spent another 2k on grab
Send your appeal to card.centre@uobgroup.comHaa anyone realised that for Grab transactions done earlier in the day, e.g. before 8am, the transaction date is captured as the day before? It has thus resulted in wrong computation of rebates.
Send your appeal to card.centre@uobgroup.com
Include a screenshot of the Grab top-up transaction in Grab app which indicates the date and time (my top-up transaction was 24 Aug, 7.44 AM and ended as 23 Aug transaction which was a Friday)
I did that and about a week later, I received a call from them that they will award me the missing cash rebates which I received it in the following month statement (i.e. this month).
Didn't ask for shopping mall voucher to compensate your unhappy experience ?