GRABPay MasterCard

[lucky_]

If that is the case, u can contact grab. They should be able to assist you. I called them a few months back when the app had some glitches and I couldn’t key in the field for my mobile number and they rectified it.

I had the same problem, redeemed 1 voucher using my mobile number but STAR$ didn't show up on my Capitastar app. I wrote in to Grab for help but they were only able to confirm that I had successfully redeemed the voucher and redirected me to Capitastar for clarification.

 

[TiedInsurer]

I had the same problem, redeemed 1 voucher using my mobile number but STAR$ didn't show up on my Capitastar app. I wrote in to Grab for help but they were only able to confirm that I had successfully redeemed the voucher and redirected me to Capitastar for clarification.

Same. Grab straight away taiji the problem to capitaland. So i just CCed retail@capitaland.com, and pulled capitaland into the conversation as well.

 

[ThePunk]

Same. Grab straight away taiji the problem to capitaland. So i just CCed retail@capitaland.com, and pulled capitaland into the conversation as well.

You blew all your points on it alr?

 

[kashanai]

Called capitaland and they said have some technically problem now but will check backend and call me back in 2-3 days

Same. Grab straight away taiji the problem to capitaland. So i just CCed retail@capitaland.com, and pulled capitaland into the conversation as well.

 

[ThePunk]

Called capitaland and they said have some technically problem now but will check backend and call me back in 2-3 days

Thanks, I'll redeem all my points

 

[lucky_]

Same. Grab straight away taiji the problem to capitaland. So i just CCed retail@capitaland.com, and pulled capitaland into the conversation as well.

Called capitaland and they said have some technically problem now but will check backend and call me back in 2-3 days

Capitaland replied my email as well, said they have forwarded my enquiry to the relevant department for further assistance and will get back to me within 3-5 working days.

I have only redeemed 1 of the 4 vouchers so far... Is there a deadline to redeem the vouchers by? I thought I saw a date when I purchased the package but I can't remember.... Don't really want to redeem when capitaland is still having backend problems.

 

[Pathfinders]

Hi questions abt grabpay mc :
Is it same as grabpay?
I topped up my grabpay, i want to use grabpay mc to pay the bill, do I just need to click the scan to make payment?

Thanks

 

[Trazora]

Hi questions abt grabpay mc :
Is it same as grabpay?
I topped up my grabpay, i want to use grabpay mc to pay the bill, do I just need to click the scan to make payment?

Thanks

Not sure what u meant by "click the scan". If using grabpay mc to pay bill online, just use the 16 digit card number, expiry mm/yy and cvv just like any mastercard. To view all these numbers just tap on your grabpay wallet, then tap on "view grabpay card details", tap "card details".

 

[Pathfinders]

Hi. If I use it to settle bill in retailer. Do I use the scan qr code?

Not sure what u meant by "click the scan". If using grabpay mc to pay bill online, just use the 16 digit card number, expiry mm/yy and cvv just like any mastercard. To view all these numbers just tap on your grabpay wallet, then tap on "view grabpay card details", tap "card details".

 

[magicianofdk]

Hi. If I use it to settle bill in retailer. Do I use the scan qr code?

If the retailer QR code shows grabpay logo, then you can. It means grabpay QR is supported

 

[Pathfinders]

Thx, so I assume grabpay & grabpay mc is the same thing in retailer.

If the retailer QR code shows grabpay logo, then you can. It means grabpay QR is supported

 

[magicianofdk]

Thx, so I assume grabpay & grabpay mc is the same thing in retailer.

Not sure what you mean but both uses money from the same place, grab wallet, if that's what you meant

 

[b0ring]

Can't find the 7500 capitastar rewards anymore.

 

[Trazora]

Thx, so I assume grabpay & grabpay mc is the same thing in retailer.

Different, grabpay use at retailer with QR code and grabpay logo, grabpay mc use at retailer that accept mastercard (physical card/ grabpay mastercard added to samsung pay).

 

[sneggg]

Capitaland replied my email as well, said they have forwarded my enquiry to the relevant department for further assistance and will get back to me within 3-5 working days.

I have only redeemed 1 of the 4 vouchers so far... Is there a deadline to redeem the vouchers by? I thought I saw a date when I purchased the package but I can't remember.... Don't really want to redeem when capitaland is still having backend problems.

me too man i redeem 12 vouchers already nine received lol

 

[lucky_]

me too man i redeem 12 vouchers already nine received lol

Did you manage to get any STAR$ for any of your redeemed vouchers?

 

[sneggg]

Did you manage to get any STAR$ for any of your redeemed vouchers?

no. not yet. has anyone recieved

 

[Pathfinders]

Thanks Trazora,

You are correct. I set up Samsung pay and I use grabpay mc. Money deducted from grab wallet & I earn grab points as well.

Different, grabpay use at retailer with QR code and grabpay logo, grabpay mc use at retailer that accept mastercard (physical card/ grabpay mastercard added to samsung pay).

 

[ThePunk]

Good job bros we managed to redeem before they removed Capita$. Capitaland has the redemption logs, just that their technical side has issue with adding the points in.

 

[tytyty333]

experienced it before with Agoda and Expedia on other CC

write to Agoda, tell them u booked based on the price on their website SGD X, but was charged SGD Y (show screenshot of CC charge)

request them to refund the difference of (X-Y)

so far, they always refund

Agoda says they can only refund as Agoda points which will expire in this year.
Could they refund the difference to my card?