i topped up my digi card via digiapp on 30th may 2020.. by right it should be able to get auto-roam in SG for 90days.. but now it says 'no network'
Actually, he didn't state (clearly) how much he topped up to his Digi (prepaid) SIM card on 30th May 2020.
Topped up RM10? Or other amounts?
if i ain't wrong, i think it's digi best
Grace period for Digi Best is only 75 days, not 90 days.
Yes,
* Grace period for Digi Best prepaid is 75days.
* Grace period for Digi Live prepaid is 90days.
Assuming he topped up RM10 to his Digi Best SIM card -- on 30th May 2020...
Then his Digi SIM card would have been active (for 10days) till 9th Jun 2020 -- and so grace period should (then) start on 10th Jun 2020, yes?
Subsequently, grace period for his Digi Best SIM card -- would then be (75days) from 10/6 to 23/8.
Today (when I write this) is only 20/8
Of course if he topped up only RM5 (i.e. less than RM10) on 30/5 -- or if he bought RM1 SLL (instead) & thus didn't actually do any top up on 30/5 -- then yes, his Digi Best SIM card would have exceeded grace period by now (20/8).
Hope the above helps.