Singtel ONR AP Issues

[Maverick2889]

Thanks Xiaofan. Yes, let me describe the connection that i have at home to put my issue in context. Right now my connection is ONR>Singtel AC1900>other Asus RT-AC87U>MioTV. The MioTV set top box is located on the first floor of my home and the ONR and Singtel AC1900 are on the ground floor. So the AC87U is connected via LAN to the AC1900 and the MioTV is connected to the AC87U via LAN as well.

So when i tried to change the AC1900 to the AX88U as an AP, the MioTV then freezes.

Please help.

 

[kashix]

Thanks Xiaofan. Yes, let me describe the connection that i have at home to put my issue in context. Right now my connection is ONR>Singtel AC1900>other Asus RT-AC87U>MioTV. The MioTV set top box is located on the first floor of my home and the ONR and Singtel AC1900 are on the ground floor. So the AC87U is connected via LAN to the AC1900 and the MioTV is connected to the AC87U via LAN as well.

So when i tried to change the AC1900 to the AX88U as an AP, the MioTV then freezes.

Please help.

Your mio cannot come out from AX88. Have to go out from ONR.

Posted with iPhone 11 Pro Max (Midnight Green) HardwareZone Forums app

 

[sadboy]

Thanks Xiaofan. Yes, let me describe the connection that i have at home to put my issue in context. Right now my connection is ONR>Singtel AC1900>other Asus RT-AC87U>MioTV. The MioTV set top box is located on the first floor of my home and the ONR and Singtel AC1900 are on the ground floor. So the AC87U is connected via LAN to the AC1900 and the MioTV is connected to the AC87U via LAN as well.

So when i tried to change the AC1900 to the AX88U as an AP, the MioTV then freezes.

Please help.

Would suggest to connect mioTV to AC1900 and see if this fixed the issue...

Since you on ONR, the miotv traffic/network has to coming from AC1900 in most setup.

 

[xiaofan]

Thanks Xiaofan. Yes, let me describe the connection that i have at home to put my issue in context. Right now my connection is ONR>Singtel AC1900>other Asus RT-AC87U>MioTV. The MioTV set top box is located on the first floor of my home and the ONR and Singtel AC1900 are on the ground floor. So the AC87U is connected via LAN to the AC1900 and the MioTV is connected to the AC87U via LAN as well.

So when i tried to change the AC1900 to the AX88U as an AP, the MioTV then freezes.

Please help.

Current working setup
ONR ground floor > Singtel AC1900 AP ground floor > Asus RT-AC87U AP first floor > MioTV first floor

Not working setup
ONR ground floor > AX88U in AP mode ground floor > Asus RT-AC87U AP first floor > MioTV first floor

As explained before, this will not work.

My suggestion:
ONR ground floor > Singtel AC1900 AP ground floor (disable WiFi) -- AX88U AP ground floor > Asus RT-AC87U AP first floor > MioTV first floor

You can try the above suggestion.

 

[Maverick2889]

Thanks all. But that is the question i am trying to answer. current set up has the MioTV coming out of a separate router (AC87U) and does not connect directly to the ONR. So I am trying to understand why i can't replace the AC1900 with the AX88U since they should, in theory, serve the same function to route, via LAN, the connection to the MioTV via the AC87U.

 

[xiaofan]

Technical explanation is in this thread. But it is a bit complicated and hopefully the experts can come in and make it easier to understand.

For new huawei onr, i suspect the iptv setup is based on port level, not ip address as b4 (dhcp option 60 --> segment lan address >196). Hence when it detect iptv on the port the whole port might be switched to iptv mode. More info can be found here http://support.huawei.com/hedex/res...C0520P/04/resources/feature/feature_2206.html

update: not entirely sure if iptv is port based or ip based for onr now, but i am certain that it used to be ip based (from ont era). something could have broken along the way eg multicast igmp snooping etc. if the stb powers on and able to get an ip but channels keep freezing it is definitely an igmp issue

Part of the reason why singtel force us to use onr now is that certain "services" on the mio stb do not work solely on vlan20 anymore, eg stingray music, netflix and probably many more to come. What the singtel provided ap does (ont days) is to assign a special address to your mio stb (typically 192.168.1.196) and static route all multicast, igmp and dns traffic destined for vlan20 while allowing internet traffic to enter vlan10 (netflix), all while being natted into the same subnet as your other devices (for the remote control feature of the singtel tv go app). 3rd party routers simply mapped lan ports to vlan20 on the wan trunk, causing these value added services not to work as mio stbs were assigned 'public' ips from singtel. So singtel came up with a sneaky solution -- the onr..

 

[xiaofan]

Thanks all. But that is the question i am trying to answer. current set up has the MioTV coming out of a separate router (AC87U) and does not connect directly to the ONR. So I am trying to understand why i can't replace the AC1900 with the AX88U since they should, in theory, serve the same function to route, via LAN, the connection to the MioTV via the AC87U.

Basically the RT-AC87U is an AP after a SingTel router. The SingTel router after the ONR is doing some magic to get it working.

Your RT-AX88U also need to be configured as AP and put behind a SingTel router to work, same as your RT-AC87U.

Unless Asus comes out with FW improvement to support this use case, it will not work. Unlikely Asus will do it.

But someone may be able to reverse engineering the protocols of the SingTel router, and then use other router to simulate the behaviour.

 

[xiaofan]

Potential solution is to use a switch with igmp function in between the ONR and AX88U. But then it is just easier to use the SingTel router (AC1900) as the middle man.

As you mentioned the iptv only works when u have a dedicated switch for mio. For the 1 room with only 1 lan port, u can get a managed switch/ or smart switch with vlan capability to trunk the miotv seperately over vlan on the same port.
For example[Onr]<<----2 ethernets---->>[Managed switch]<----cable in wall---->[AP]<-->[tv]
Cable in wall has untagged traffic as well as vlan 20
AP uses untagged traffic for internet, assign one of the ports in the ap for iptv (vlan20 detag)
Managed switch bridges 1 lan port of the onr for internet, the other port is trunked to vlan 20.

 

[xiaofan]

Looks like Netgear Orbi works with SingTel ONR in AP mode.

From SingTel Mesh thread.

Nice updates.
https://netgearstore.sg/blogs/news/orbi-singtel-tv-vlan-tag

It seems to all the Netgear Orbit mesh solutions support SingTel TV, including ONT case and ONR case.

For ONT users, VLAN needs to be set up. From the diagram, only one SingTel TV box is supported through the Orbi router.

For ONR users, Orbi needs to be in AP mode to avoid Double NAT and to work with SingTel TV. Good thing is that it supports one or more SingTel TV boxes through both Orbi Router and Satellite. And SingTel TV box can also be connected to the ONR.

 

[xiaofan]

Note from Singtel Asus RT-AX86U page.
https://www.singtel.com/personal/products-services/broadband/eform/asus-wifi6

For ONT users, the ASUS RT-AX86U can support 1 Singtel TV set-top box and manual self-configuration of this device is required.

For ONR users, the ASUS RT-AX86U is unable to support Singtel TV set-top boxes. Please connect your set top box directly to the ONR. A firmware update will be released shortly to allow this functionality.

 

[xiaofan]

https://www.singtel.com/personal/products-services/broadband/wifimesh

SingTel issued free routers like AC Elite, AC Plus and SingTel Mesh router, will run in AP mode when connected to the ONR. They will support SingTel TV as well in this case.

SingTel mesh solution, like Askey, Airties and Mesh Extender AC2600, will run in AP mode as well when connected to the ONR, they will support Singtel TV box in this case.

Special note: even though SingTel starts to offer Google Nest Wifi, there is no point buying it : no support of SingTel TV box and it will result in Double NAT.

 

[creator88]

As you mentioned the iptv only works when u have a dedicated switch for mio. For the 1 room with only 1 lan port, u can get a managed switch/ or smart switch with vlan capability to trunk the miotv seperately over vlan on the same port.
For example[Onr]<<----2 ethernets---->>[Managed switch]<----cable in wall---->[AP]<-->[tv]
Cable in wall has untagged traffic as well as vlan 20
AP uses untagged traffic for internet, assign one of the ports in the ap for iptv (vlan20 detag)
Managed switch bridges 1 lan port of the onr for internet, the other port is trunked to vlan 20.

I'm planning to migrate from Starhub Fibre TV to Singtel Fibre TV. I only require the TV service from Singtel, no internet required (as I'm currently using MyRepublic).

I currently have two Starhub Fibre TV set-top boxes at home. Using TP-Link smart switches to do VLAN tagging to pump both MyRepublic (Internet) and Starhub (IPTV) data through structured cabling to reach each of the set-top boxes in different rooms.

Understand that Singtel will be providing a ONR (as compared to ONT from Starhub currently). Wondering if I'm able to use a similar set-up when I migrate over to Singtel?

Please refer to my proposed network diagram / VLAN settings below.

Appreciate any advise (especially from experienced users like miloaisdino)

 

[creator88]

MyRepublic Internet and Singtel IPTV Co-existing

I finally had my Singtel IPTV installed at home. After much tinkering with switch settings, I have managed to combine MyRepublic Internet data with Singtel IPTV down a single LAN cable, and split them up again at the other end with the use of two smart switches.

In theory, this method should work with broadband plans from other ISP's as well (be it ViewQuest, WhizzComm, Starhub, M1 etc) when combined with Singtel IPTV.

Attached the network diagram and switch settings for those who might face similar issues (single LAN line to room etc) in future. Hopefully it will be useful.

 

[xiaofan]

I finally had my Singtel IPTV installed at home. After much tinkering with switch settings, I have managed to combine MyRepublic Internet data with Singtel IPTV down a single LAN cable, and split them up again at the other end with the use of two smart switches.

In theory, this method should work with broadband plans from other ISP's as well (be it ViewQuest, WhizzComm, Starhub, M1 etc) when combined with Singtel IPTV.

Attached the network diagram and switch settings for those who might face similar issues (single LAN line to room etc) in future. Hopefully it will be useful.

Nice one. Thanks.

Here is another mix: Starhub Internet and Singtel TV (with ONR), using Unifi swtich.
https://community.ui.com/questions/...0#answer/b08724f8-6969-4984-be9b-520e3056e12c

My theory about the above setup from creator88.

For people with SingTel TV only and use other ISPs, ONR will be used. Between ONR and SingTel TV box, a dummy switch can be used as long as IGMP Snooping is ON based this thread).

Basically between ONR and SingTel TV box, no other things should be mixed in (unless you use SingTel issued router which has some magic built-in to allow that).

So the above setup create a dedicated and isolated path between SingTel ONR and the SingTel TV box, using VLAN. You can see VLAN 20 is tagged all the way, to isolate it from the internet from other ISP.

 

[xiaofan]

Linksys E9450 now supports SingTel TV in bridge mode when connected to Singtel ONR.

https://www.linksys.com/sg/support-article?articleNum=317681#ONT

 

[naxchua]

MyRepublic Internet and Singtel IPTV Co-existing

I finally had my Singtel IPTV installed at home. After much tinkering with switch settings, I have managed to combine MyRepublic Internet data with Singtel IPTV down a single LAN cable, and split them up again at the other end with the use of two smart switches.

In theory, this method should work with broadband plans from other ISP's as well (be it ViewQuest, WhizzComm, Starhub, M1 etc) when combined with Singtel IPTV.

Attached the network diagram and switch settings for those who might face similar issues (single LAN line to room etc) in future. Hopefully it will be useful.

Recently I got some issue with my Google Wifi unable to cover my whole house. Not sure is it due to the firmware or congestion, so I am planning to make some changes to my network.

I need some advice whether I can use your concept in my plan.

 

[xiaofan]

Recently I got some issue with my Google Wifi unable to cover my whole house. Not sure is it due to the firmware or congestion, so I am planning to make some changes to my network.
I need some advice whether I can use your concept in my plan.

Google WiF (or Google Nest WiFi)i is a very bad mesh for SingTel users as it does not support Mesh in AP mode for Singtel ONR users. It does not support SingTel VLAN for SingTel ONT users.

In your case, as you are using ONR, you have to live with Double NAT, configure the main node in router mode, and connect the mesh node to the main node through dedicated LAN connection and not to mix with the other devices connected to the ONR. This will allow you to use Ethernet backhaul and help your wireless coverage.

So yes it is possible to use VLAN capable switches to isolate the traffic. And your connection should work with proper VLAN configuration.

 

[naxchua]

Google WiF (or Google Nest WiFi)i is a very bad mesh for SingTel users as it does not support Mesh in AP mode for Singtel ONR users. It does not support SingTel VLAN for SingTel ONT users.

In your case, as you are using ONR, you have to live with Double NAT, configure the main node in router mode, and connect the mesh node to the main node through dedicated LAN connection and not to mix with the other devices connected to the ONR. This will allow you to use Ethernet backhaul and help your wireless coverage.

So yes it is possible to use VLAN capable switches to isolate the traffic. And your connection should work with proper VLAN configuration.

Thanks...

Yup... I know Google Wifi is a problematic equipment to use with Singtel Fibre and worst still with Singtel TV... Hahaha... Cos I was using Starhub last time before switching to Singtel...

Will slowly upgrade the router to something more friendly later on... Meantime, I add in the smart switches and config the vlans 1st... Take this chance to learn new thing...

 

[lilycll]

Thanks...

Yup... I know Google Wifi is a problematic equipment to use with Singtel Fibre and worst still with Singtel TV... Hahaha... Cos I was using Starhub last time before switching to Singtel...

Will slowly upgrade the router to something more friendly later on... Meantime, I add in the smart switches and config the vlans 1st... Take this chance to learn new thing...

Google Wifi Mesh does not supports VLAN. You may have to leave those Ports connecting to them VLAN untagged on the switches. The tricky part is the Port 2 on both switches, Port 8 (SG108E) and Port 1 (SG105E) have to be VLAN 20 tagged. Google Wifi Mesh might work if it strip or ignore the VLAN ID.

Will be easier if there is a 2nd LAN cabling/point available between Utility Box and TV Console. The SingTel TV Box can be connected directly to the ONR Port 2 (if activated by SingTel) without going thru the switches.

 

[naxchua]

Google Wifi Mesh does not supports VLAN. You may have to leave those Ports connecting to them VLAN untagged on the switches. The tricky part is the Port 2 on both switches, Port 8 (SG108E) and Port 1 (SG105E) have to be VLAN 20 tagged. Google Wifi Mesh might work if it strip or ignore the VLAN ID.

Will be easier if there is a 2nd LAN cabling/point available between Utility Box and TV Console. The SingTel TV Box can be connected directly to the ONR Port 2 (if activated by SingTel) without going thru the switches.

Yes... Understand that Google Wifi does not support VLAN... That's why I am thinking to use the concept by creator88 which looks good to me despite chances of getting double NAT issue.

Pulling another lan cable to my TV console is definitely a no-no due to my feature wall unless I hack the whole feature wall down.

For the switch sides, I am thinking to replicate exact settings as what creator88 has did... I put port 1 and port 8 due to the drawing for easier understanding... haha...

May change the router and access point later on but not this year... so just trying to do 1 thing at a time.