Official MIO TV Thread.......

[nitterbite]

Wa Singtel is a joke, changed to the 4k box with MiO stadium 4k as downgrade from Desi value pack recommended by THEIR OWN STAFF . Suppose to get the movie channel 405 for free as stated by customer service. Past 1 week cannot get and then now they telling me that I can't get the channel cos MiO stadium package not applicable. Their T&C clearly states applicable to all subscribers that are subscribed to the 4k box without any mention of what package is required. So who's fault is this ah? The lady on the line also so rude still want try blame me. Really cock company

 

[what88]

Anyone notice under Movie store where you can rent movie to watch only left Malay, Indian, Mandarin, Cantonese, Filpino no more English movie.

A big thank you once again

firstly, i confirm … if your singtel contract is going to end or ended … your best way of recontracting with good offers is to head to one of 4 designated ST shops (but if u can, avoid the ComCentre one … more of that later)
make sure it’s the Singtel TV counter that is serving you ! important !
if you’re already enjoying free STB rental … go only on the month your contract expiring (u can recontract 3 months before expiry but likely u won’t be given free stb rental etc)

monday, i went down to comcentre
the tv counter staff there not sure what’s her problem … told me no offers
i’ll have to pay $12.90 for my stb, $14.90 for my 2nd stb, and singtel tv go $6.90 … IF I DONT RECONTRACT
IF 1 year, i’ll have to pay $4.90 for stb1, $12.90 for stb2
very peeved even though i cited a friend was given 1 yr foc stb and 50% off family pack (mine is action value pack)
did nothing and left

today i was prepared to cxl my stb2, and recontract 1 yr at $4.90 stb1 …
i went down to CWP shop …
and lo and behold they outright gave me stb1 foc rental 1 yr, and upgraded my free 1 yr tv go from 1 device to 3 !
they can’t offer anything for stb2 so i returned that set (will use xiaomi smart box for tv go)

they asked me to return to them one year on !
excellent service !

i did raise the comcentre encounter … and they were perplexed
i know i was at the tv counter bcoz the person next to me returned a stb !
all the lady serving me said was no promo !
thinking back damn peeve !

My contract going to due soon, is there any designated ST shop that have Singtel TV counter at West area? Thanks

 

[xiaofan]

My contract going to due soon, is there any designated ST shop that have Singtel TV counter at West area? Thanks

Jurong Point SingTel Shop.

 

[what88]

Jurong Point SingTel Shop.

Than you so much, next week then go.

 

[razo2004]

Hi all, need advice.. had cancel singtel broadband and CS given me free rental of tv box . Do still need to connect the ONT --> modem -> tv box or just ONT -> tv box ??

 

[xiaofan]

Hi all, need advice.. had cancel singtel broadband and CS given me free rental of tv box . Do still need to connect the ONT --> modem -> tv box or just ONT -> tv box ??

Interesting. As far as I know you need ONR --> TV box. Have they mentioned that they will change the ONT to ONR? I believe ONT will not work.

ONR -- Nokia or Huawei brand
ONT -- ZTE brand, or older Eriksson or Alcatel Lucent brand

 

[razo2004]

Interesting. As far as I know you need ONR --> TV box. Have they mentioned that they will change the ONT to ONR? I believe ONT will not work.

ONR -- Nokia or Huawei brand
ONT -- ZTE brand, or older Eriksson or Alcatel Lucent brand

am using ONT ZTE brand . in this case need ONR to get it working . Or had to connect modem to it .

 

[xiaofan]

am using ONT ZTE brand . in this case need ONR to get it working . Or had to connect modem to it .

You have to check with SingTel.

 

[yperic]

New BBC channel

BBC Earth (CH 203)
BBC World News (CH 166)
BBC First (CH 308)
BBC Lifestyle (CH 255)
Cbeebies (CH 236)

 

[pclow59]

New BBC channel

BBC Earth (CH 203)
BBC World News (CH 166)
BBC First (CH 308)
BBC Lifestyle (CH 255)
Cbeebies (CH 236)

Singtel TV customers who are subscribed to Family Starter, all Trio, Variety, Value or Ultimate packs can access the full suite of BBC channels at no additional cost.

BBC Singtel FAQ

 

[xiaofan]

i recently canceled singtel bb.. no free stb rental for me. but my zte is still running in ont mode and iptv is over vlan 20 as per usual

So your Singtel TV box is now connected to the ZTE ONT directly? Or through a Singtel router?

 

[razo2004]

So your Singtel TV box is now connected to the ZTE ONT directly? Or through a Singtel router?

contacted CS and was told via old set up ONT -> router-> tv box Or xchange to ONR with a fee of $100 !!!
Ask for waiver but they insisted NO although is a 1-1 xchange...Really CMI. Stick to old set up or get a used ONR lor...

 

[razo2004]

i recently canceled singtel bb.. no free stb rental for me. but my zte is still running in ont mode and iptv is over vlan 20 as per usual

can use ZTE on other bb network ?

 

[xiaofan]

contacted CS and was told via old set up ONT -> router-> tv box Or xchange to ONR with a fee of $100 !!!
Ask for waiver but they insisted NO although is a 1-1 xchange...Really CMI. Stick to old set up or get a used ONR lor...

Thanks for the updates. This clears up my doubts.

You have to stick to the old setup in this case.

A used ONR will not work.

 

[xiaofan]

can use ZTE on other bb network ?

No.

He moved to M1 so he will use the M1 ONT for Fibre Internet.

 

[razo2004]

Thanks for the updates. This clears up my doubts.

You have to stick to the old setup in this case.

A used ONR will not work.

I was planning to get a used singtel ONR , thought is plug and play ? need technician to come & config??

 

[xiaofan]

I was planning to get a used singtel ONR , thought is plug and play ? need technician to come & config??

Not possible to self installation of ONR, need SingTel back end configuration.

 

[xiaofan]

via my old smart switch to do the vlan detagging, although i could experiment with enabling "ONR mode" on the zte ont itself, im not sure if anything would break

Haha, I do not think that ZTE in ONR mode will work.

Yes your connection is another good way.
ZTE ONT -- VLAN capable Switch -- SIngtel TV box

Or the following
ZTE ONT -- Singtel issues router -- SIngtel TV box

Techically other Singtel VLAN supported router will work as well but it is kind of wasted if you only need Singtel TV box while using other ISPs for Fibre Internet.

 

[twinklingstars]

Hi does anyone know whether HBO go can be viewed on a laptop? Thank u!

 

[amazingone]

Just realise that Singtel has a new non-DVR set top box after browsing the support page

https://www.singtel.com/personal/su...-singtel-tv/lights-indicator/vip4402e-non-dvr