Standchart eSaver

ahnyaahnya

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Idk how check l
You made the deposit ah?

I just logged in on my desktop. When I got to "Account Management " , their response was that I don't have any account.

I'm now thinking maybe it's not safe to put any money in such a bank. They can't even decide whether I have an account or not. Later, they may not be able to decide whether I have money or not, how?
 

SantyBalls

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You made the deposit ah?

I just logged in on my desktop. When I got to "Account Management " , their response was that I don't have any account.

I'm now thinking maybe it's not safe to put any money in such a bank. They can't even decide whether I have an account or not. Later, they may not be able to decide whether I have money or not, how?
Ya deposit 50k liao

You transfer money from another bank, the transaction from other bank cannot use meh?

If u deposit cash, also have receipt what
 

Mickey01

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Earlier this year , I applied to open esaver. But I didn't deposit any money there. They then emailed me to say that the APPLICATION had been CANCELLED. " we are unable to process your application ". So logically I got no account, right?
I went to branch to ask for assistance (cos couldn't get to speak to anyone on their hotline ). The officer said that I have an esaver with them. Helped me to log in, but got esaver there , zero dollars
Your esaver account number is probably assigned during your application early this year and cancelled (as per their email since you did not deposit any money inside). This account is probably "dormant" or "suspended". You should have asked the branch officer what to do - deposit $1 (or any amount to make it active) or submit another application in branch for another esaver account.

If your account is "suspended", when you log in internet banking, you should not have visibility to this account (which the IB is telling you "you do not have any account with SCB). Not sure if online CSO will be able to see this account. They may not have the adminstrative rights to view this information on their end.

If your first suspened account is still with SCB records, doubt you will be able to open another esaver account using mobile app since each person cannot have two single name eSaver.
 

ahnyaahnya

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Your esaver account number is probably assigned during your application early this year and cancelled (as per their email since you did not deposit any money inside). This account is probably "dormant" or "suspended". You should have asked the branch officer what to do - deposit $1 (or any amount to make it active) or submit another application in branch for another esaver account.

If your account is "suspended", when you log in internet banking, you should not have visibility to this account (which the IB is telling you "you do not have any account with SCB). Not sure if online CSO will be able to see this account. They may not have the adminstrative rights to view this information on their end.

If your first suspened account is still with SCB records, doubt you will be able to open another esaver account using mobile app since each person cannot have two single name eSaver.
I can see the account there
 

ahnyaahnya

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Ya deposit 50k liao

You transfer money from another bank, the transaction from other bank cannot use meh?

If u deposit cash, also have receipt what
Are you priority customer?
I managed to get through via a 1800 number. The CSO said that must be priority customer to qualify for the 4% one
 

vsvs24

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First 2 messages I ignored. The 3rd message is "Hi Mr x, just checked for you, if you refer your friend to be PB client successfully and she deposit $200k, you can ger $400 cash reward".

Nothing to say I need to place $200k.

Not sure if I can refer you and we share the cash reward, if you are accepted by the bank? My friend has a record with the bank and her PB account was previously closed by the bank about 2 years ago. Incidentally, she received notice of closure about 2 weeks after I received my :D But they decided to let my case go after my nasty reponse to the notice of closure.
Thanks for your reply.

Asking for a friend. She is still deciding between HSBC EGA and esaver, and also amount to place.
 

henrylbh

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If your account is "suspended", when you log in internet banking, you should not have visibility to this account (which the IB is telling you "you do not have any account with SCB). Not sure if online CSO will be able to see this account. They may not have the adminstrative rights to view this information on their end.

If your first suspened account is still with SCB records, doubt you will be able to open another esaver account using mobile app since each person cannot have two single name eSaver.
My friend account was no suspended but closed by the bank more than 2 years ago. The CSO can still view her account when I gave the account holder's name only. CSO say can open new account to qualify for promo :D
 

limjohnny

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henrylbh

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U call or chat?
I sat in front of the officer when she searched her computer for an account that was closed more than 2 years ago just based on the name given by me :) I have a glance of the screen to confirm the right info.
 

limjohnny

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I sat in front of the officer when she searched her computer for an account that was closed more than 2 years ago just based on the name given by me :) I have a glance of the screen to confirm the right info.
Errr....I tot only can check own acct? Can anyhow check other ppl acct meh? Normal phone call/chat alr so strict ask this ask that for verification.:unsure:
 

ahnyaahnya

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My friend account was no suspended but closed by the bank more than 2 years ago. The CSO can still view her account when I gave the account holder's name only. CSO say can open new account to qualify for promo :D
On hotline ? How she do it ? Cos there's nothing on my app about the 4% , so I don't see how I can do so ?
 

ahnyaahnya

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I sat in front of the officer when she searched her computer for an account that was closed more than 2 years ago just based on the name given by me :) I have a glance of the screen to confirm the right info.
Which branch you went to?
 

limjohnny

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On hotline ? How she do it ? Cos there's nothing on my app about the 4% , so I don't see how I can do so ?
I can see on my app leh, even though I existing e$aver customer. Can click apply also, whether can get 4% anot at the end of the day is another story.
On the home page, bottom right click 'Discover' then 'Accounts' then 'Savings Account' then can see all the different promos there.
 

ahnyaahnya

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I can see on my app leh, even though I existing e$aver customer. Can click apply also, whether can get 4% anot at the end of the day is another story.
On the home page, bottom right click 'Discover' then 'Accounts' then 'Savings Account' then can see all the different promos there.
"You already have this product "
 

Squaredot

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I can see on my app leh, even though I existing e$aver customer. Can click apply also, whether can get 4% anot at the end of the day is another story.
On the home page, bottom right click 'Discover' then 'Accounts' then 'Savings Account' then can see all the different promos there.
Yes, same..agree.

I am the Primary Account Holder of joint esaver account and I also have this 4% promo in app but I don't know if it works when I click it.

My wife is the joint account holder, also have this 4% promo in app. She is not a Primary Account holder of any SCB account so she should qualify for this promo according to T&Cs.
 
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