Genting FAQ - Part 3

givansingapore

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I booked the wrong dates for hotel because the calendar shown in the mobile app is wrong!
Just checked...via browser on PC is ok....
The problem lies with the app version. Please make sure your app version is updated to 2.1.1 instead of 2.1.0. Just request cancellation of your current booking if it is complimentary type and rebook to your desired dates. If it is the paid room, I will suggest you call the hotline to find out how they may help you in the matter due to the app issue.
 

Edwin85

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Thanks. They gave me comp for Aug but I only planned to go in Sep so I paid for the upcoming trip.

Yeah I just wrote to them via email and see what's the response. Originally wanted to book another night but the calendar got me all confused.

The problem lies with the app version. Please make sure your app version is updated to 2.1.1 instead of 2.1.0. Just request cancellation of your current booking if it is complimentary type and rebook to your desired dates. If it is the paid room, I will suggest you call the hotline to find out how they may help you in the matter due to the app issue.
 

givansingapore

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Thanks. They gave me comp for Aug but I only planned to go in Sep so I paid for the upcoming trip.

Yeah I just wrote to them via email and see what's the response. Originally wanted to book another night but the calendar got me all confused.
Do highlight to them they have different version of the app upgrade between the Play Store and the Huawei Appgallery. My Google supported phone had problem upgrading from the Play Store few days and I diverted the upgrade to the Appgallery that day.

Had to totally uninstall before I can install the latest version from the Play Store today.

The calendar issue is fixed in the 2.1.1 version on check.
 

vaxvms

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The problem lies with the app version. Please make sure your app version is updated to 2.1.1 instead of 2.1.0. Just request cancellation of your current booking if it is complimentary type and rebook to your desired dates. If it is the paid room, I will suggest you call the hotline to find out how they may help you in the matter due to the app issue.
wow like that u also know ...really guru

ok i go update now as i dun update my app unless otherwise haha
 

givansingapore

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wow like that u also know ...really guru

ok i go update now as i dun update my app unless otherwise haha
The app sometimes will force you to upgrade like it or not. I only research a bit of the issue as a lot of people highlight the issue in fb earlier part of the day. Turns out the Play Store version requires the uninstall and reinstall. I technically cannot direct upgrade to my phone last week when I was forced upgrade by the app.
 

vaxvms

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The app sometimes will force you to upgrade like it or not. I only research a bit of the issue as a lot of people highlight the issue in fb earlier part of the day. Turns out the Play Store version requires the uninstall and reinstall. I technically cannot direct upgrade to my phone last week when I was forced upgrade by the app.
understand some app force u to upgrade b4 usage eg spool /telco app etc

but rwg app no update msg at least to me

but good sharing of info
 

kevinlaikf

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Actually if u die die want to go on weekends, but online show no room, there are many people selling at Carousell SG. These are usually casino junket agents, they always had rooms.

I asked once, their pricing still ok, compared to online hotel booking sites.

No advance payment, on the spot payment, scam proof. Can even extended if gamble not enough.
 
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Shawny88

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Is it possible to book multiple rooms via the app?
I tried but it only allow me to book one room
 

bittersweetcream

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hello, anyone knows how the weather is like at Genting now? checked online but the temp are of a difference. certain web states 15-19degrees whereas others around 23-29degrees. quite a difference.
 

craze_ho

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hello, anyone knows how the weather is like at Genting now? checked online but the temp are of a difference. certain web states 15-19degrees whereas others around 23-29degrees. quite a difference.
i just came back from genting sad tat i was unable to get out of the place to feel the wind. is it must go theme park then can be outdoor?? when i out of cable car to go into the place i dun feel cold at all. in fact i was still sweating.
 

givansingapore

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hello, anyone knows how the weather is like at Genting now? checked online but the temp are of a difference. certain web states 15-19degrees whereas others around 23-29degrees. quite a difference.
When I was there at mid Jul, it was very cloudy and windy then with temperature between 16-17°C.

When I was there last week, it was at times cloudy but not windy with temperature around 19-21°C.
 

givansingapore

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Is it possible to book multiple rooms via the app?
I tried but it only allow me to book one room
For the same period of check-in, the max number of room booking per day is 2 rooms as far as I know currently. You may have to do 2 separate bookings to secure the 2 rooms. I have done it before personally.
 
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