VIVIFI

hereiam7788

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My tips to those who port from ZYM to VIVIFI:

1) Porting will start at 11:04pm sharp (i had ported many times between different telcos also started at almost same timing.
2) The porting is likely to fail. else normal case, it should port before 1am or earlier. As mentioned previously, it should be VIVIFI system problem. (Someone mentioned before that it was due to the first name/last name terbalik problem in their system so does not match and cause porting to fail)
3) Therefore, better check if the porting is successful or not after 2am. If no, immediately email help@vivifi.me to report the issue. They may not read ur email immediately as it is not within office hour, but they will react as soon as they see it. I emailed to them at 6am++ today, and my case is resolved at 10am++. if no, i am sure it will take even longer.
4) If you are an iPhone user, NEVER NEVER insert the new vivifi sim or add the vivifi sim yet to your iPhone, until you see the 'successful' status under the number porting page on VIVIFI website. Else the VIVIFI temp no will follow you forever unless u do a rest on your network settings on your iphone.

Although it is a hassle to port over, but I am graceful that at least there is ONE MVNO on sinktel network that offers esim so that I can use my bolehland hotlink prepaid physical sim (they do not offer esim for prepaid as well) on my iphone.
 

fan321

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but until now the no is not yet ported and very soon i should see the status of number porting failed in system.

damn... porting from ZYM to VIVIFI always failed at once. last year when i port from zym to vivifi, exactly the same problem also. need to contact VIVIFI to get the technical team to fix it.
(somehow i recalled the issue was the first name/last name of VIVIFI is terbalik comparing to ZYM so it will always cause it to fail for the no porting).
I guess ur unlucky. As for me when I port over from Giga to Vivifi, there's no issue with the first and last name. However, I have a problem with the mobile number not appearing on the Samsung phones at the sim manager menu and I have to edit and rename them manually. Vifivi claimed it is normal for android phones but when I used it on vivo xfold2 (china rom android) phone, the number just appear normally without the need to rename it.

I have no problem porting Giga to Starhub and the mobile number just appear without any need to rename it. I am going to try to port my main number to Simba soon and see whether the no number issue surface and also to test out Oppo Find N3 esim.
 

fan321

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funny thing is that VIVIFI did not even give me any free 5G trial access while ZYM is free all the time after trial.
I believe you will get it promptly on 1st Dec if ur not porting from singtel, gomo and heya. I am not so sure about zym side. I think so unless vivifi changes their policy recently.
 

hereiam7788

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I believe you will get it promptly on 1st Dec if ur not porting from singtel, gomo and heya. I am not so sure about zym side. I think so unless vivifi changes their policy recently.

icic. ok. then only three more days to go. :p too get used to zym 5G.

although to me is not a must for 5G but it will be good to have.

esim is already the greatest reason to stay with vivifi now.

i am given the full 2gb for bolehland roaming data now. is it for nov entire month of usage? although i just ported in for few days it will be dec 2023 soon?
 
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hereiam7788

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I guess ur unlucky. As for me when I port over from Giga to Vivifi, there's no issue with the first and last name. However, I have a problem with the mobile number not appearing on the Samsung phones at the sim manager menu and I have to edit and rename them manually. Vifivi claimed it is normal for android phones but when I used it on vivo xfold2 (china rom android) phone, the number just appear normally without the need to rename it.

I have no problem porting Giga to Starhub and the mobile number just appear without any need to rename it. I am going to try to port my main number to Simba soon and see whether the no number issue surface and also to test out Oppo Find N3 esim.

try to port from zym to vivifi...
 

thiamhui

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ported out not an issue. becos ur line will be cut at 11:04pm on the working day u started the porting.
becos the no it out from my zym app. so it should be in time not to cause extra charge at zym side for another month of bill.
Number Porting Failed!!!

Line got cut at around 11pm. Number is out from apps too. But status at VIVIFI is FAILED. Number is currently no in use when I try calling.

Already e-mail to VIVIFI.
 

fan321

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try to port from zym to vivifi...
LOL....maybe at the later part but next on my list will be zym after the 3 mths free 5G and the third month subscription at Vifivi. Surprisingly, Vivifi has a very strong 5G signal in my room and comparable to my wifi wireless home broadband.

I do encounter problem when I port back from Starhub to Giga due to document ID (NRIC) messed up by the telco but it was settled within a day. The worst fear was when I port out of Singtel to Giga because the plan at Singtel was not cheap (got my fold 3 and stuck there for 2 years) and the grace time is within 3 days. Fortunately, everything went as planned and no hiccup.

Interesting to find out how zym 5G signal strength performs and how many months will it last...Simba network is poor but manageable and I like the free overseas voice roaming feature, 5G and unlimited call to mobile and data (capped speed after the 20GB).

After zym, I can confirm which telco will be my favorite besides Simba.
 

hereiam7788

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Number Porting Failed!!!

Line got cut at around 11pm. Number is out from apps too. But status at VIVIFI is FAILED. Number is currently no in use when I try calling.

Already e-mail to VIVIFI.

told u... :p

it is confirmed that if one is coming from ZYM and port to VIVIFI, it is 200% that u will get the failed status first, go thru the process to inform them then only u can get it success.

from VIVIFI to ZYM no issue. so whether the fault is at ZYM or VIVIFI, dun know already.
 

hereiam7788

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LOL....maybe at the later part but next on my list will be zym after the 3 mths free 5G and the third month subscription at Vifivi. Surprisingly, Vivifi has a very strong 5G signal in my room and comparable to my wifi wireless home broadband.

I do encounter problem when I port back from Starhub to Giga due to document ID (NRIC) messed up by the telco but it was settled within a day. The worst fear was when I port out of Singtel to Giga because the plan at Singtel was not cheap (got my fold 3 and stuck there for 2 years) and the grace time is within 3 days. Fortunately, everything went as planned and no hiccup.

Interesting to find out how zym 5G signal strength performs and how many months will it last...Simba network is poor but manageable and I like the free overseas voice roaming feature, 5G and unlimited call to mobile and data (capped speed after the 20GB).

After zym, I can confirm which telco will be my favorite besides Simba.
zym said the 5G is 3 months trial, but they continue to let users to use it for free even after 3 months.

not sure if this will happen to VIVIFI or not.
 

Boringchap

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yes, if you scared dont install the esim first, until morning when fully port over..

but i fix the imessage issue stuck on temporary nunber quite easily. jus go to settings>phone>my number and remove it, do not enter any number. the phone will ask you to activate imessage and may be charged.. jus click ok and it is fixed...

Hi,

just wanna let you know that this post of yours is awesome!

Simply few steps and it helps me to get rid of the annoying issue that has been around for a few months.
 

kaysee

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1st day on vivifi 5G under the 3 Months trial but found that the 5G loading is really slow since morning 10am across several parts of East and North East area.

Anybody experienced this also? Turned off 5G back to 4G and the loading went through immediately.
 

OnePunch!!

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1st day on vivifi 5G under the 3 Months trial but found that the 5G loading is really slow since morning 10am across several parts of East and North East area.
Anybody experienced this also? Turned off 5G back to 4G and the loading went through immediately.

4g loading ok ?
 
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