Eight Telecom discussion thread

[Jurong640]

Roamed in JB with my maxis-stayhome. Got 5G NSA

 

[~sabaisabai~]

Sent to helpme..
Emailed them 5 times, just got an automatic reply. No one reads their emails in eight?

perhaps you like to make a trip to their service centre for porting?

 

[jess_sy]

The eight app is just a web based interface…..

 

[jesp15]

Did you send email to portin@eight? They are unresponsive to email. Send to helpme@eight instead.

Have not received the sim after signing online on Jul 23. Emailed helpme@eight but no response. Can I just go to retail or need to wait for my sim? I am afraid it will double my subscription.

 

[grapewall]

Have not received the sim after signing online on Jul 23. Emailed helpme@eight but no response. Can I just go to retail or need to wait for my sim? I am afraid it will double my subscription.

Just like me. Ported on 12 july, but didn't received the sim card. So on 31 July, i go to service centre and got it done. Port in successfully done on the same day.
I tried going to retail shop, but they run out of sim cards.

 

[TyL3r_DuRd3n]

I just applied for early release of golden number with Simba. Apparently, payment is immediate but the outcome of release is two working days later. W t f.

EDIT: less than 30mins fter i left the simba svc ctr, rcvd a msg saying I am released.

 

[jesp15]

Just like me. Ported on 12 july, but didn't received the sim card. So on 31 July, i go to service centre and got it done. Port in successfully done on the same day.
I tried going to retail shop, but they run out of sim cards.

might just visit the retail shop as well before end of month

 

[Aimbotter33]

Hi, if i want to port into eight and want to collect physically instead of delivery. Must i go down to the Service Center? Or i can go down to any SIM Pick up points listed to do the porting process?

 

[MGeaR356]

Lai my turn to contribute

26 jul did online port in request
2 Aug received sim card in mail box. Did activation at 641pm
3 Aug 1050pm no signal from heya
4 Aug 115am on Eight with old number

 

[revhappy]

Lai my turn to contribute

26 jul did online port in request
2 Aug received sim card in mail box. Did activation at 641pm
3 Aug 1050pm no signal from heya
4 Aug 115am on Eight with old number

Interesting, I thought they don't leave SIM cards in mailbox. In the past for all other providers, we always used to get delivery and then need to sign.

 

[RLWZ21]

Lai my turn to contribute

26 jul did online port in request
2 Aug received sim card in mail box. Did activation at 641pm
3 Aug 1050pm no signal from heya
4 Aug 115am on Eight with old number

wah at least your s is quite a smooth flow while some of us like nothing happening lei.... i applied earlier than you but till now still have not port over the number

 

[RLWZ21]

Interesting, I thought they don't leave SIM cards in mailbox. In the past for all other providers, we always used to get delivery and then need to sign.

maybe tbey decided to choose normal mail instead of tracking mail for cost.

 

[KWSquare]

Lai my turn to contribute
26 jul did online port in request
2 Aug received sim card in mail box. Did activation at 641pm
3 Aug 1050pm no signal from heya
4 Aug 115am on Eight with old number

Read HWZ Forum Rules!

 

[~sabaisabai~]

Hi, if i want to port into eight and want to collect physically instead of delivery. Must i go down to the Service Center? Or i can go down to any SIM Pick up points listed to do the porting process?

suggest go to their service centre

 

[TyL3r_DuRd3n]

decided to port my main number from GOMO to eight.
$0 plan terminated at Ubi "Service Centre" today.
less than 10 minutes, line is terminated.
signed up online and chose eSIM.
Will update y'all.

 

[dashing_girlboy]

I have a very bad port-in experience, which is still a pending issue.

28 July - Port-In request (eSIM) from GOMO, received the eSIM with a temporary number
4 Aug - Phone still showing "No SIM" status, so removed eSIM. The eSIM QR from the email failed to load. Realised Port-In still not completed, and GOMO billed me for the month of Aug today.

Given the bad port-in experience, I'm quite hesitant to follow through the port-in. I'm requesting to cancel my port-in request, let's see how this goes.

 

[Habrosus]

decided to port my main number from GOMO to eight.
$0 plan terminated at Ubi "Service Centre" today.
less than 10 minutes, line is terminated.
signed up online and chose eSIM.
Will update y'all.

Thanks for sharing. So this service centre does open on weekends too.

Waiting to change a line to pSIM, but hesitating to visit Lucky Plaza from the reviews.

 

[TyL3r_DuRd3n]

Thanks for sharing. So this service centre does open on weekends too.

Waiting to change a line to pSIM, but hesitating to visit Lucky Plaza from the reviews.

I avoided Lucky Plaza although it is so much nearer lol i just wanna avoid the shady dealing by the jhk. the boss in ubi is nice and helpful. Zero drama. Zero upselling etc this guy see break everything liao lah.

anyway saw a post before this, same scenario. Porting from GOMO pSIM to eight eSIM. Bo pi bo pi, nothing goes wrong.

 

[xsoldix]

Which is the better mobile network to use in Malaysia?

Maxis or U Mobile ?

 

[loganrunning]

Which is the better mobile network to use in Malaysia?

Maxis or U Mobile ?

when I used to travel, I used a U Mobile sim card, no problems

recently used eight in Jb, on maxis network. some places no signal eg mt austin. may be just a bad day, so take it as just another data point