Eight Telecom discussion thread

[TyL3r_DuRd3n]

still can meh??
some said already fully redeemed

I tried, cannot.
Fully redeemed.

 

[TyL3r_DuRd3n]

thanks a heap!
Where did u come across that voucher?

 

[~sabaisabai~]

Thank you! Done my top up!

code still can use? i tried but fully redeemed liao

 

[magnus]

thanks a heap!
Where did u come across that voucher?

https://www.hardwarezone.com.sg/feature-best-88-national-day-sale-singapore

 

[~sabaisabai~]

still can meh??
some said already fully redeemed

cannot, i just tried, fully redeemed liao

 

[Cedric7]

still can meh??
some said already fully redeemed

I did in the morning. But just post now haha

 

[TyL3r_DuRd3n]

Just received this from Singtel. Time to whack them. ==== Hi TyL3r_DuRd3n Looks like you've recently terminated a Singtel service. We'd like to hear your feedback as we continue to find ways to improve as Singapore's leading telecommunications provider. Please take 2 minutes to share with us your thoughts through this short survey.

​

Should you have any questions or concerns, please contact us at g-analytics@singtel.com. If you haven't terminated your Singtel/ GOMO mobile service, please ignore this email. Thank you, Singtel Market Research Team

 

[loganrunning]

​

Just received this from Singtel. Time to whack them. ==== Hi TyL3r_DuRd3n Looks like you've recently terminated a Singtel service. We'd like to hear your feedback as we continue to find ways to improve as Singapore's leading telecommunications provider. Please take 2 minutes to share with us your thoughts through this short survey.

​

Should you have any questions or concerns, please contact us at g-analytics@singtel.com. If you haven't terminated your Singtel/ GOMO mobile service, please ignore this email. Thank you, Singtel Market Research Team

send a contract for consultancy services.

or they could read this thread and gomo thread, for free

 

[sibeiTrolled]

or they could read this thread and gomo thread, for free

If they could read, i be so glad.

 

[loganrunning]

Whacked them gaogao liao

i hope you told them, "your network sux, too little data, no roaming calls and data either, plus never appreciate loyal subscribers. better improve those before more subscribers leave. like me"

 

[vitaminsmiles]

anyone know if eight plans are counted as postpaid or prepaid?

 

[Tedicious]

anyone know if eight plans are counted as postpaid or prepaid?

Postpaid

 

[TyL3r_DuRd3n]

i hope you told them, "your network sux, too little data, no roaming calls and data either, plus never appreciate loyal subscribers. better improve those before more subscribers leave. like me"

Yup, I wrote those things you mentioned. I added, there is no use to give me 5G 1TB when there is NO internet.

 

[lkjh00]

Can I port in 3 mobile lines under my name for my children or Eight only allow max 2 lines per name?

 

[koreanlover]

Can I port in 3 mobile lines under my name for my children or Eight only allow max 2 lines per name?

Max 2 lines per name.

 

[MrRayded]

Ubi service centre boss solid, at first i approach the Myanmar staff sitting outside but he cant solve my problem, ask me go lucky plaza

Boss ask me whats the problem and he will help end up i type the sim card number wrongly during activation and he just activate it on the spot and can use liao

 

[ngbc]

 

[Synchron]

Hi guys not sure if this has been asked here but faq never talk about it. I did a number port in from Singtel to Eight.

My Singtel's number just got terminated but the Eight's Sim card is still the temporary number. Is this normal for port in?

 

[dashing_girlboy]

Update -

They replied my email request stating that port-in was completed successfully on 30 July. What a surprise, that means GOMO screwed up by not completing the process on their side?

Anyway, I went down to the service center in Lucky Plaza to request for a new eSIM. Service center experience is meh, not too surprising since the plan is free for now.

Was told that a new eSIM or SIM for the $0 plan will cost $5. Not sure if that is true, but there don't seem to be a way out besides paying for it.

Got a new SIM instead of eSIM because seems like Eight's support infrastructure is still quite unstable, and I want to minimize chances of visiting the service center (which is just a typical handphone shop with makeshift looking Eight banner).

New SIM works, and the number is confirmed to be ported over from GOMO by calling from my other phone. Now will need to ask GOMO why they still charged me for Aug-Sep bill.

[Edit - Response from GOMO helpdesk]
- Number still considered active on GOMO system
- Can call / text number on Eight network
- GOMO offered to terminate the number on their end if the number is really ported as claimed by Eight, but if it isnt done properly, I will lose the number.
- Pending: Eight to respond to my email?

Anyone has any idea or suggestions to get out of this messy situation?

Update -

I went down to the Ubi Service Center today. Friendly boss helped me raise a ticket to resolve. He also mentioned that this is not the first case that he has came across, so for those with port-in issue, he's the man to go to for help.

Overall experience @ Ubi Service Centre : 5 stars! Highly recommended!

In comparison, maybe it's generous to give the Lucky Plaza Service Centre experience even 1 star when I was just there to get a replacement SIM.