Eight Telecom discussion thread

[BBCWatcher]

The $11.80 plan actually more worth then $8

Sometimes yes, often no. It depends on your situation.

 

[kitkat2]

went to jb city square recently.
Phone connected to celcom automatically and browser loaded slowly.
Manually connected to maxis and was much faster.

i avoid celcom/digi. i did speedtests at city sq after celcom/digi was added and to my disappointment, it was horrible. although many raved at the new addition. digi was previously pretty good until it became celcom

 

[mosmos]

What phone are you using?

Redmi note 13 pro and xiaomi 13T on Eight

 

[bryant_16]

Redmi note 13 pro and xiaomi 13T on Eight

Actually I think android phones fare better on roaming, somehow.

 

[orbiquek]

Been experiencing total loss of connection this week at many areas in Singapore (emergency calls only). Some are the usual mrt stops, no problem, but they go on for whole sections of the train ride (it picks back up very quickly at certain stops so it doesn't feel like the phone is slow). Anybody got same issue?

Also my phone is a Samsung note 9... I know it's time to change it but the current timing not convenient and if I'm just going to have the same problem on eight when I change phone, I'm gonna be really displeased

 

[BBCWatcher]

Been experiencing total loss of connection this week at many areas in Singapore (emergency calls only). Some are the usual mrt stops, no problem, but they go on for whole sections of the train ride (it picks back up very quickly at certain stops so it doesn't feel like the phone is slow). Anybody got same issue?

Seems odd. Just a hunch, but try disabling 2G and 3G if that setting is available in your phone. (And disable roaming while you're at it so you'll avoid hopping onto a Malaysian network if you're near the border.) It's possible your phone is latching onto another carrier's (Singtel's?) residual 3G signal.

Also my phone is a Samsung note 9... I know it's time to change it but the current timing not convenient and if I'm just going to have the same problem on eight when I change phone, I'm gonna be really displeased

The Samsung Galaxy Note 9 apparently hasn't received any operating system updates since August, 2022. That's a long time without any security updates. Eight didn't even exist until 2024.

 

[CPTMiller]

Sometimes yes, often no. It depends on your situation.

Yes. Depending each individual needs.

 

[Honda_typeR]

for the top up amount in eight app can we top up any amount down to the cent?

E.g i have balance 11, can i top up 80cents?

 

[Habrosus]

for the top up amount in eight app can we top up any amount down to the cent?

E.g i have balance 11, can i top up 80cents?

I don't see why not.

 

[Gam]

i was in shanghai last mth. everytime i made payment with wechat/ alipay, i had to on/ off airplane mode.

maybe just me.

I faced similar problem in Thailand earlier. The solution that worked for me was to change the preferred network to 3G. My preferred network was LTE and had the same problem when i arrived at thailand last week. On/off airplane mode will have network for a few second than it will be down. I tried all method of troubleshooting and finally manage to have a stable network after setting the preferred network to 3G. The problem lasted for 2 days before i can set back the preferred network to LTE. You can try to see if this solution work for you

 

[bryant_16]

I faced similar problem in Thailand earlier. The solution that worked for me was to change the preferred network to 3G. My preferred network was LTE and had the same problem when i arrived at thailand last week. On/off airplane mode will have network for a few second than it will be down. I tried all method of troubleshooting and finally manage to have a stable network after setting the preferred network to 3G. The problem lasted for 2 days before i can set back the preferred network to LTE. You can try to see if this solution work for you

What phone are you using?

 

[Boringchap]

for the top up amount in eight app can we top up any amount down to the cent?

E.g i have balance 11, can i top up 80cents?

I assume your plan is $11.80
Link your cc to the account.
Upon deduction, eight will deduct $11 from main wallet and the remaining via cc.

Then in future, you may just purchase $11.80 top up into your main wallet

 

[A7997A]

minimum topup is $1

That is true, but $1.80 is doable.

 

[Honda_typeR]

Thanks all for the update and tips.

 

[EeeK]

Very slow data speed in the train at Newton, Novena, Toa Payoh mrt stations. Anyone facing the same?

 

[gapboy]

Very slow data speed in the train at Newton, Novena, Toa Payoh mrt stations. Anyone facing the same?

wow ... amazing ..

 

[mac_oasis]

Does anyone have any issues porting out to Gomo or SingTel?

 

[wadsad]

Nope, quite smooth, didn't even use hotel wifi. Using android phone.

Jan taiwan, May Thailand

Are you using iPhone, heard any telco also iPhone users complaining

i using poco x7 and poco f4. maybe is a poco thing?

i think my next trip i try to manually set the connection and change to 3g and see how it goes :|

my parents are on simba and their connection more stable. both xiaomi phones. maybe next time i check the network they are on also.

my eight always almost full bar and 4g connected for roaming. i think reception is ok so its smth else.

 

[wadsad]

I faced similar problem in Thailand earlier. The solution that worked for me was to change the preferred network to 3G. My preferred network was LTE and had the same problem when i arrived at thailand last week. On/off airplane mode will have network for a few second than it will be down. I tried all method of troubleshooting and finally manage to have a stable network after setting the preferred network to 3G. The problem lasted for 2 days before i can set back the preferred network to LTE. You can try to see if this solution work for you

i actually didnt switch to 3g. i was toggling btwn 4 and 5g. i always thought 3g = no internet

really suaku me next time i will try with 3g and see if its better.

i only need for minimum usage. can see google maps, can book grab, can do google search on reviews can liao. which was very smooth last year for me in multiple asian countries without any manual intervention

 

[Charlie_Zhan]

Very slow data speed in the train at Newton, Novena, Toa Payoh mrt stations. Anyone facing the same?

seems like eight is now competing with simba to see who can attain lower speeds.