LG OLED TVs – Premium Price, Repeated Failures, No Real Accountability
My experience with LG’s OLED TVs over the last few years has been deeply disappointing. I’m sharing this so others can make an informed decision before spending thousands on a product that does not last.
What happened:
My experience with LG’s OLED TVs over the last few years has been deeply disappointing. I’m sharing this so others can make an informed decision before spending thousands on a product that does not last.
What happened:
- First LG OLED (costing $4,200) failed right after warranty expired — panel issue.
- Bought a second LG OLED (Model: OLED55C9PTA), and history is repeating itself.
- Current issues: white patch in the corner, flickering horizontal lines, and the TV shuts off every minute — even after factory reset.
- Fault identified: faulty display module.
- Repair quote: ~$1,500 for the panel + $185.30 service fee.
- Offered 20% discount on the part, but only 1-month warranty on the fix.
- This is the second OLED failure in less than 7 years, despite low usage.
- Paying nearly half the price of a new TV to fix a known defect is not justifiable.
- A 1-month repair warranty shows even LG doesn’t trust its own product or service.
- If LG believes in its product quality, provide 3-year warranty on any replaced panel.
- If any issue occurs within the standard 3-year warranty, refund 80% of the original TV cost—the same 20% goodwill logic should apply to refunds as LG applies to repairs.
- This isn’t about freebies—this is about shared risk, trust, and basic accountability.
- LG’s post-warranty support and quality control do not match its premium positioning.
- At this price range, I expected reliability—not repeated failures and expensive repairs.
- Before spending $3,000+ on an LG OLED, ask yourself: is LG willing to stand behind its product the way brands like Apple or Decathlon do?

