Help...iChange Choot Pattern Ghosted Users

[OnePunch!!]

so anyone's got any fix to this issue?

or update on cancelling their account?'

 

[Tom Sawyer]

so anyone's got any fix to this issue?

or update on cancelling their account?'

No choice.. need MAS help..

https://www.mas.gov.sg/contact-us

Been trying to contact iChange through all channels but no one responded.

 

[testerjp]

Yup.. now you owe them money and the thing is that they don't allow you to terminate... If next month shows -1.99, you will owe them more money ... Not sure whether it will affect our financial credibility or not...

They did not even send me any email or notifications.

If they can charge $1, they can suddenly charge $100.

They reply with a whatsapp

Thank you for reaching out.​

Service fee inquiries: Please read the details below. For any other questions, our agent will chat with you as soon as possible.​

​

At iChange, our promise is to give you Singapore’s best exchange rates with full transparency and no hidden fees.​

​

As informed earlier, the $1 refundable service fee was automatically deducted by the system.​

​

*Once you spend $300 in a quarter (Oct, Nov, and Dec 2025), this fee will be automatically refunded to your wallet in Jan 2026.​

​

Active iChange customers won’t feel the service fee, as it’s fully refunded once the quarterly spending threshold is met. The fee applies only to inactive accounts.​

​

Due to overwhelming response, we are attending to chats one by one, which may cause some delay. Rest assured, our dedicated support team will connect with you as soon as possible to ensure a seamless experience.​

​

In the meantime, you may explore our self-help resources:​

• FAQs: https://www.ichange.sg/faq​

• Demo Videos: https://www.ichange.sg/demovideos​

​

Our support hours are from 9 am to 6 pm daily.​

​

Best regards,​

iChange Support Team​

What BS, they did not mention anything but said informed earlier.

 

[Unclemun]

This is concerning. We need this for discussion.

 

[OnePunch!!]

This is concerning. We need this for discussion.

their Sop reply

 

[cherryboom]

time for me to terminate it too.

 

[sunsetbay]

Had terminated my account yesterday~ download the PDF form, fill up and WhatsApp back up them~

If you are sure about terminating your account, please download and fill the termination form and send it back to our WhatsApp support team. They will review and process your request accordingly.


Account Termination Form: Click here to download

 

[cherryboom]

Had terminated my account yesterday~ download the PDF form, fill up and WhatsApp back up them~

done. they better be quick about it.

 

[IAmChiobu12M]

Wah u nv say I didn't even b this app. I went back checked, really charged me $1. I still got some myr lol. They charged me myr convert to sgd for the $1 kns

 

[Unclemun]

their Sop reply

This one going to be a big issue. The news should be out already

 

[cherryboom]

i check just now my account is now disable.

 

[glarerder]

Had terminated my account yesterday~ download the PDF form, fill up and WhatsApp back up them~

Termination so mafan? Others app can terminate oreadi..

 

[Unclemun]

Had terminated my account yesterday~ download the PDF form, fill up and WhatsApp back up them~

so is your account terminated on their end?

 

[buttbERry]

no heard of this before

 

[sunsetbay]

so is your account terminated on their end?

I just tried to log in to my app and it has been disabled~ i thought they would send an official email to me, apparently I yet to receive it~

 

[Unclemun]

I just tried to log in to my app and it has been disabled~ i thought they would send an official email to me, apparently I yet to receive it~

Following such posts here, in Reddit and elsewhere, wonder there are other news about them.

 

[dev_stg_prd]

What is Ichange?

is it from APPL?