SIMBA Fibre Broadband

[SpawnXp]

Today maintenance for so long

 

[ascendio]

Hi All, i am havbing trouble accessing Windows update, Windows Store and Epic Games Update , understand the CGNAT thing , but is there any workaround that i can do to resolve this ?

 

[xiaofan]

Hi All, i am havbing trouble accessing Windows update, Windows Store and Epic Games Update , understand the CGNAT thing , but is there any workaround that i can do to resolve this ?

This should have nothing to do with CGNAT.

And SIMBA seems to be okay.
https://downdetector.sg/status/simba/

Reboot your ONT/Router to see if that helps.

What is your router used?

 

[ascendio]

This should have nothing to do with CGNAT.

And SIMBA seems to be okay.
https://downdetector.sg/status/simba/

Reboot your ONT/Router to see if that helps.

What is your router used?

I have rebooted my ont and router, it's the same , i have been using Simba 10gbps for a year now , only recently happened. I am using Asus TUF 6500 router bought from taobao. got 2 pc , both facing same issue. Thank you Xiaofan.

 

[xiaofan]

I have rebooted my ont and router, it's the same , i have been using Simba 10gbps for a year now , only recently happened. I am using Asus TUF 6500 router bought from taobao. got 2 pc , both facing same issue. Thank you Xiaofan.

Then no ideas here. Let's see if other SIMBA users have the same problem or not.

You can also ask SIMBA for support.

 

[xiaofan]

BTW, call me biased but in general I do not recommend SIMBA Fibre Internet, I think it is the worst ISP here in Singapore. I tend to recommend M1 and StarHub for new users.

1) not good support -- not suitable for average users who may need ISP support

2) CGNAT without Static IPv4 add-on

3) routing issues to some locations

SIMBA has done well in the mobile phone service market, but apparently not for the Fibre Internet side, where it has negligible market share.

Hopefully with the upcoming merger with M1, SIMBA Fibre Internet users will get the following.

1) Better support, M1 Fibre Internet service seems to have better customer support than SingTel and StarHub.

2) Dynamic public IPv4

3) Better routing performance.

 

[thiamhui]

Hi All, i am havbing trouble accessing Windows update, Windows Store and Epic Games Update , understand the CGNAT thing , but is there any workaround that i can do to resolve this ?

Then no ideas here. Let's see if other SIMBA users have the same problem or not.

You can also ask SIMBA for support.

No issue with Windows update and Windows Store.

 

[andyqkw]

Hi All, i am havbing trouble accessing Windows update, Windows Store and Epic Games Update , understand the CGNAT thing , but is there any workaround that i can do to resolve this ?

No issue accessing Windows Update and Windows Store.

 

[xiaofan]

I have rebooted my ont and router, it's the same , i have been using Simba 10gbps for a year now , only recently happened. I am using Asus TUF 6500 router bought from taobao. got 2 pc , both facing same issue. Thank you Xiaofan.

Then no ideas here. Let's see if other SIMBA users have the same problem or not.

You can also ask SIMBA for support.

Since other users have no issues, I will suggest you factory reset the Asus router and set it up again from scratch to see if that sorted out the issue or not.

If still not working, change the DNS server to Google/Cloudflare DNS to see if that helps or not (just a guess here).

 

[froztheart]

Hi All, i am havbing trouble accessing Windows update, Windows Store and Epic Games Update , understand the CGNAT thing , but is there any workaround that i can do to resolve this ?

Sounds like a device issue to me. Any recent changes?

 

[ascendio]

Since other users have no issues, I will suggest you factory reset the Asus router and set it up again from scratch to see if that sorted out the issue or not.

If still not working, change the DNS server to Google/Cloudflare DNS to see if that helps or not (just a guess here).

Hi Xiaofan , i factory reset my router, now everything works , thank you so much for your suggestion ! Appreciate much !!

 

[SongManKranji]

BTW, call me biased but in general I do not recommend SIMBA Fibre Internet, I think it is the worst ISP here in Singapore. I tend to recommend M1 and StarHub for new users.
1) not good support -- not suitable for average users who may need ISP support
2) CGNAT without Static IPv4 add-on
3) routing issues to some locations
SIMBA has done well in the mobile phone service market, but apparently not for the Fibre Internet side, where it has negligible market share.
Hopefully with the upcoming merger with M1, SIMBA Fibre Internet users will get the following.
1) Better support, M1 Fibre Internet service seems to have better customer support than SingTel and StarHub.
2) Dynamic public IPv4
3) Better routing performance.

Life is v short. Ai song song kao tuas & Changi.

 

[SongManKranji]

BTW, call me biased but in general I do not recommend SIMBA Fibre Internet, I think it is the worst ISP here in Singapore. I tend to recommend M1 and StarHub for new users.

1) not good support -- not suitable for average users who may need ISP support

2) CGNAT without Static IPv4 add-on

3) routing issues to some locations

SIMBA has done well in the mobile phone service market, but apparently not for the Fibre Internet side, where it has negligible market share.

Hopefully with the upcoming merger with M1, SIMBA Fibre Internet users will get the following.

1) Better support, M1 Fibre Internet service seems to have better customer support than SingTel and StarHub.

2) Dynamic public IPv4

3) Better routing performance.

Heng I didn't take on simba fibre but took the 24.90 M1. I not v tech savvy type.
Recently I use phone as Hotspot but the speed is miserable.

 

[Sinkid]

Hi,

I am seeking your kind help and advice. I just changed from M1 (1Gbps) to Simba (10Gbps), and set up the Dlink mesh using 2 units of D-Link BE7200. However, my internet wifi seems worse than before when i was on 1 Gbps with ASUS mesh using 2 units of ASUS RT-AX3000P (Dlink routers and ASUS routers were placed in the exact same locations).

I only used WIFI and not wired connections. My internet keeps disconnecting itself. For example, when i am working on my Lenovo laptop, the wifi network can show connected but says no internet. I need to restart laptop (at times), or explicitly disconnect the wifi and reconnect again. During this "no internet" period, i can at times still connect to the internet via wifi (my mobile data is off) on my phone, so i am not sure where the problem lies - whether it was due to the router, simba, or simply some incompatibility between my laptop and router etc.. This can happen throughout the day (at times, 4-5 times per hour) and night (less frequent but still happens) which is very frustrating when i work from home.

I also encounter similar issues (but less frequent) when I am accessing internet on my mobile (mobile data was turned off) though. The internet connection will just drop, and reconnect after a while (5-10 min later).

Should i change my WIFI7 routers to other brands (e.g. ASUS? my connection speed was slow previously, but stability was ok), or change back to my previous WIFI6 routers (I still have them though)? I mainly use internet for WFH (teams call), internet surfing, netflix etc..

Is it some settings that i should be changing for DLink? I am not familiar with network settings and would
appreciate if anyone can offer me some guidance on this.

Thank you in advance!

I experience similar issue for mobile/TV multiple devices connection, need to manually disconnect & reconnect wifi whenever you do a fresh usage.

Google was sharing that the router is not handing out stable IP addresses or the WiFi session is “sleeping” incorrectly. which is VERY common on D-Link Wi-Fi 6/7 routers.

 

[SpawnXp]

still waiting for simba to deduct the subscription from my card, as my old one expired.
updated the card details for so long already and still dont want to deduct, no choice use hotspot now

 

[cnnwatcher]

BTW, call me biased but in general I do not recommend SIMBA Fibre Internet, I think it is the worst ISP here in Singapore. I tend to recommend M1 and StarHub for new users.

1) not good support -- not suitable for average users who may need ISP support

2) CGNAT without Static IPv4 add-on

3) routing issues to some locations

SIMBA has done well in the mobile phone service market, but apparently not for the Fibre Internet side, where it has negligible market share.

Hopefully with the upcoming merger with M1, SIMBA Fibre Internet users will get the following.

1) Better support, M1 Fibre Internet service seems to have better customer support than SingTel and StarHub.

2) Dynamic public IPv4

3) Better routing performance.

what do you think of using cloudflare's warp+ to enhance upstream connections? would it be better than local telco's consumer offerings?
the paid version is supposed to offer optimized routing. since simba has good connections to the local cloudflare data centre, as long as we're using warp+, we might get better connectivity than all telcos

 

[xiaofan]

what do you think of using cloudflare's warp+ to enhance upstream connections? would it be better than local telco's consumer offerings?
the paid version is supposed to offer optimized routing. since simba has good connections to the local cloudflare data centre, as long as we're using warp+, we might get better connectivity than all telcos

What is the point then?

Using a cheaper ISP but then pay for Warp+ VPN?

Take note free version of WARP+ will reduce the speed below 1Gbps.

 

[cnnwatcher]

What is the point then?

Using a cheaper ISP but then pay for Warp+ VPN?

Take note free version of WARP+ will reduce the speed below 1Gbps.

wondering if paid warp+ will having better upstream routing than local telco's consumer offerings.

 

[ieatcable]

wondering if paid warp+ will having better upstream routing than local telco's consumer offerings.

Warp+ (paid) should generally provide more consistent routing over their CF network compared to our local ISP that does cheaper hot potato routing.

But you need to know what are your use cases. Example, do you download and upload a lot? Do you do torrenting? Do you host private game servers or use RDP which needs port forwarding? Do you game on overseas servers and require lower latency? Do you browse sites that needs cleaner IPv4 addresses?

So yes, VPN may make sense if you need lower latency for gaming overseas. But it doesn't make sense for you to have Warp 24/7 switched on just to do regular surfing and downloading like watch YouTube. You have lower bandwidth limits and no improvements over the local ISP routing in such cases.

But if you think buying WARP+ makes sense for your financials and use cases then why not? But I will still discourage using SIMBA for the same reasons as @xiaofan.

Many times, users don't realise how crucial a public IPv4 might be for them until later on. Rather then risk being disappointed during your 2 year contract, it's best to look at M1 and SH which might offer you similar pricing with much more value and peace of mind.

 

[aaronmoses]

Hi guys I am newbie and Abit unsure of the tech terms here. I just signed up the Simba 2 year plan 10gbps with free installation and router . The guy will come on 22nd Dec to check the house dono what ..and then the next day the Simba guy will come to set up. Currently my old Singtel 2gbps comes with the mesh for the room.

Can I ask you all what mesh or device you all recommend me to buy to enhance connectivity for this Simba broadband at home ?

Tia !