[MERGED] Third virtual mobile telco: Zero1

[Charlie_Zhan]

zero1 cs pangkang liao.. my line still cannot make outgoing calls

 

[Jurong640]

zero1 cs pangkang liao.. my line still cannot make outgoing calls

What phone are you using?

Try to remove your SIM card, do a restart of your phone, and aeroplane mode. APN set to e-ideas, singtel (postpaid)

 

[cherynsq]

zero1 cs pangkang liao.. my line still cannot make outgoing calls

Omg that bad ?!
I’m so worried

 

[A7997A]

I emailed them and they said porting quota is full . Don’t know got such things one

haha already mentioned that in a previous reply to you :

The actually cut-off time is not stated by most telcos, and each could have a different cut off time.
Vivifi did mention something like 6pm or 6:30pm, but by any measure, by the time you posted that message it should be too late for tonight.

Also there is a matter of quota, if quota is full for the day, even if you are within cut off it will be delayed to the next work day.

But quota delay usually is 1 day, esp for mid week port.
I suspect you also kenna the end of month peak, esp with the promotion supposedly ending this month.
Those on calendar month billing will usually port out around now.

My m1 Maxx actual renewal is on 3rd Dec. So I’m taking it in the view where if this continues to delay , at least my already-paid use for M1 Max is still running and I didn’t waste it

Maxx can port out in base mode.

 

[cherynsq]

haha already mentioned that in a previous reply to you :


But quota delay usually is 1 day, esp for mid week port.
I suspect you also kenna the end of month peak, esp with the promotion supposedly ending this month.
Those on calendar month billing will usually port out around now.


Maxx can port out in base mode.

Wow there is an end of month peak? I’m sorry I didn’t know

 

[A7997A]

Wow there is an end of month peak? I’m sorry I didn’t know

Yes end of month is the time those on Calendar month billing port out to minimize wastage.
But more importantly this time it coincide with the "end of promotion" for 6 months free, so that creates another peak. We saw that end of Oct when the promo was supposed to be ending.

 

[cherynsq]

Yes end of month is the time those on Calendar month billing port out to minimize wastage.
But more importantly this time it coincide with the "end of promotion" for 6 months free, so that creates another peak. We saw that end of Oct when the promo was supposed to be ending.

Oh!!! Then how long does it takes to clear ?

 

[Uacesg]

Port-in issue.. previous telco (eight) signal gone, pop in zero1 SIM card and no signal after restart phone.

How long do you guys wait for the zero1 signal up on phone?

 

[ZionTiTaN]

Moving from M1 to Zero1 and receive confirmation of my plan purchase on 26 Nov, 2pm and received my eSIM details within the hour. But until now have yet to port in and still getting M1 signal.

 

[A7997A]

Port-in issue.. previous telco (eight) signal gone, pop in zero1 SIM card and no signal after restart phone.

How long do you guys wait for the zero1 signal up on phone?

Typical suggestion is go to sleep and check tommorrow morning.
But usually should get signal something between 1-2am.
That is just signal, don't expect full operation.
Basic operation should work by 7am, 5G by 10am.

 

[A7997A]

Moving from M1 to Zero1 and receive confirmation of my plan purchase on 26 Nov, 2pm and received my eSIM details within the hour. But until now have yet to port in and still getting M1 signal.

Someone mentioned that he got an email saying porting is submitted around 3 workdays after ordering via esim. Have you received that ? If not It could be early or even mid next week before porting occurs, given that there seems to be a surge of porting request.

 

[gapboy]

Moving from M1 to Zero1 and receive confirmation of my plan purchase on 26 Nov, 2pm and received my eSIM details within the hour. But until now have yet to port in and still getting M1 signal.

means haven't started port in

 

[gapboy]

probably sch holiday season and year end

Wow there is an end of month peak? I’m sorry I didn’t know

 

[Uacesg]

Typical suggestion is go to sleep and check tommorrow morning.
But usually should get signal something between 1-2am.
That is just signal, don't expect full operation.
Basic operation should work by 7am, 5G by 10am.

Thanks a lot, got the signal at 2am. Eight mobile switch off signal at 11.30pm. 2 hours plus of no connectivity.

I’m on streamo bold plan which gives 12gb ap roaming but on the zero1 app, under usage tab, it shows only 5gb ap roaming, is it just UI bug?

 

[gapboy]

Thanks a lot, got the signal at 2am. Eight mobile switch off signal at 11.30pm. 2 hours plus of no connectivity.

I’m on streamo bold plan which gives 12gb ap roaming but on the zero1 app, under usage tab, it shows only 5gb ap roaming, is it just UI bug?

What's the status of your plan? Is it still "pending" ?

 

[Charlie_Zhan]

What phone are you using?

Try to remove your SIM card, do a restart of your phone, and aeroplane mode. APN set to e-ideas, singtel (postpaid)

ifeng

using eSIM. already restarted. reset network settings.. already reset APN and set as e-ideas..

 

[cherynsq]

Port-in issue.. previous telco (eight) signal gone, pop in zero1 SIM card and no signal after restart phone.

How long do you guys wait for the zero1 signal up on phone?

Eight been deactivated
You are on the queue
Currently they have long queues
Your zero1 is not ported in

basically you risk losing the number

 

[cherynsq]

I activated my zero 1 sim on Wednesday and today is Saturday . I am still stuck on m1 Maxx and zero1 said the donor telco has quota , hence the delay

thankfully this is my secondary line which I use for my yoga and ballet lessons . Imagine if this is main line. I will be out of actions for days if M1 Max to zero 1 porting has a long gap

 

[xiaofan]

I activated my zero 1 sim on Wednesday and today is Saturday . I am still stuck on m1 Maxx and zero1 said the donor telco has quota , hence the delay

thankfully this is my secondary line which I use for my yoga and ballet lessons . Imagine if this is main line. I will be out of actions for days if M1 Max to zero 1 porting has a long gap

Means M1 Maxx has quota to port out? Interesting.

 

[Jurong640]

Means M1 Maxx has quota to port out? Interesting.

few months back, circles life also have this "issue", "delayed porting".