Genting FAQ - Part 3

[kevinlaikf]

I lost my genting card but am going genting next week. Made reservations at FWH through the app. How do I replace the genting card at genting? Any experts can advice pls!

In Skycasino customer service counter (next to level 2 cashier), the card replacement waiting queue was usually 2-3 hours.
Gold/Plat card had a priority booth queue between casino level 2-3 escalator. usually under 15min.

All cards, Old Casino customer service counter usually under 1 hr.

 

[kevinlaikf]

Y5 deluxe face-each-other-no-view?
If the opposite window tenant careless and curtain not closed, there may have nice view thru the gaps.

 

[vodka_supernova]

After staying at my complimentary Genting Grand Club Suite last week, I don't think I'd wanna stay in any other hotels in Genting in the future. Heh. FWH seems like such a slum to me now. And the walk from GG to Skyworld ain't bad at all.

 

[st00pig]

Hi,


I lost my genting card but am going genting next week. Made reservations at FWH through the app. How do I replace the genting card at genting? Any experts can advice pls!

There are kiosks (in row of 3), both inside and outside the SkyCasino, which you can get your card replacement and/or update your personal particulars, without queueing at the guest service counter.

If I remember correctly, one of them is primarily for Malaysians only; one is meant for Classic and Silver members; and one is exclusively for Gold Members.

* I am not sure whether Platinum members can access via these kiosks or have to proceed to the guest service counters personally (via the priority lane, I reckon).

One example of such kiosks, outside the SkyCasino, is at Skyavenue Complex, level 2. Taking reference from the eatery, Sakura, take the escalator up, turn right, and you should see a stretch of red colour-ed kiosks (directly opposite the automation storage area). Just bring along your passport and follow the instructions accordingly.

For kiosks, which are inside the SkyCasino, they are located on the left side of the Casino at level one. You should be able to see them once you entered via the gantry. I think there are some at level 2, on the left too. If my memory served me well, I think the two Gold Members' personal particulars updating and card replacement kiosks before the escalators to the Gold/Crockfords Platinum Club had already been shifted somewhere else.

Have fun in RWGenting. Cheers.

 

[st00pig]

After staying at my complimentary Genting Grand Club Suite last week, I don't think I'd wanna stay in any other hotels in Genting in the future. Heh. FWH seems like such a slum to me now. And the walk from GG to Skyworld ain't bad at all.

I will try not to stay at the GG or HH, unless Genting de Casino has similar newer slot machines like the Skycasino. I am always at the Casino between 5+am to 1+am, and walking back from Skycasino to the hotel would be very very very tiring, especially when I am losing (most of the time).

 

[kevinlaikf]

After staying at my complimentary Genting Grand Club Suite last week, I don't think I'd wanna stay in any other hotels in Genting in the future. Heh. FWH seems like such a slum to me now. And the walk from GG to Skyworld ain't bad at all.

And the GG Hotel in-room WiFi is about >30Mbps, 2x faster than the SG roaming telco's speed.
Even their Grand Premier room (50% smaller) are as good, if you dont need the excessive large room space..

The GP room is about the size of FWH Deluxe, but the deco are classy, good quality WiFi , and had Nescafe coffee capsule machine.

 

[vaxvms]

After staying at my complimentary Genting Grand Club Suite last week, I don't think I'd wanna stay in any other hotels in Genting in the future. Heh. FWH seems like such a slum to me now. And the walk from GG to Skyworld ain't bad at all.

sama sama me

no complimentary room i just use GP to redeem the room esp wkend

 

[sapalapa]

After staying at my complimentary Genting Grand Club Suite last week, I don't think I'd wanna stay in any other hotels in Genting in the future. Heh. FWH seems like such a slum to me now. And the walk from GG to Skyworld ain't bad at all.

Yes indeed. Totally agreed about the walking back to hotel from sky casino. Probably another 10 mins more than staying at at FWH.
just need to know the fastest way via mall lift level 1 to 3 and then connect to the next lift level to b3 and reach genting game arcade. Take the escalator up is Genting grand lobby already

 

[hades612]

Thanks all for the info above!

If I wish to register RW genting card for my family members, I assume its at the same place ya? They never register before at Genting.

 

[vsvs24]

Think can use kiosk to

There are kiosks (in row of 3), both inside and outside the SkyCasino, which you can get your card replacement and/or update your personal particulars, without queueing at the guest service counter.

If I remember correctly, one of them is primarily for Malaysians only; one is meant for Classic and Silvia members; and one is exclusively for Gold Members.

* I am not sure whether Platinum members can access via these kiosks or have to proceed to the guest service counters personally (via the priority lane, I reckon).

One example of such kiosks, outside the SkyCasino, is at Skyavenue Complex, level 2. Taking reference from the eatery, Sakura, take the escalator up, turn right, and you should see a stretch of red colour-ed kiosks (directly opposite the automation storage area). Just bring along your passport and follow the instructions accordingly.

For kiosks, which are inside the SkyCasino, they are located on the left side of the Casino at level one. You should be able to see them once you entered via the gantry. I think there are some at level 2, on the left too. If my memory served me well, I think the two Gold Members' personal particulars updating and card replacement kiosks before the escalators to the Gold/Crockfords Platinum Club had already been shifted somewhere else.

Have fun in RWGenting. Cheers.

Yah. Try the kiosk first for replacement and new cards.

But my brother tried and get error when he tried to get replacement card. Still have to go counter to resolve.

I noticed in Oct they seem to have counters outside sky casino where the ceiling balls are (between swensen and escalator). See the tourists grouping there. Not sure if can do new cards there.

 

[st00pig]

I noticed in Oct they seem to have counters outside sky casino where the ceiling balls are (between swensen and escalator). See the tourists grouping there. Not sure if can do new cards there.

I think can. I remember reading one of those genting吹水站mentioned before. Good to have plenty of avenues to apply for new membership or card renewal.

 

[givansingapore]

So Y5 Deluxe no chance of mountain view ?

Guaranteed no chance of view for Y5 deluxe rooms.

 

[uphill]

Guaranteed no chance of view for Y5 deluxe rooms.

Should have bah... 2 side face to face. Should have others 2 side face mountain or theme park.
Tower 3 only deluxe room or triple deluxe room 2 type.

 

[givansingapore]

Should have bah... 2 side face to face. Should have others 2 side face mountain or theme park.
Tower 3 only deluxe room or triple deluxe room 2 type.

The mountain and theme park view are only for Y5 triple rooms. The previous query for Y5 deluxe room is for the 2 mentioned views, which will never happen.

 

[uphill]

The mountain and theme park view are only for Y5 triple rooms. The previous query for Y5 deluxe room is for the 2 mentioned views, which will never happen.

I see. Thanks for the information.
Next time book triple room for the view.

 

[hengheng69]

Electronic Table Games (ETGs): Notably, Sky Casino features ETG Blackjack, allowing players to play up to three hands simultaneously with a minimum bet starting from RM10.


ETG blackjack still available ??

 

[vsvs24]

I called Genting hotline. Was told Y5 Deluxe no chance of getting mountain view.

What surprised me was Deluxe also no chance of mountain view. Long ago I remember have.

Only standard room have 50% chance. But no kettle, TV and fridge.

Don't understand their logic. Lowest grade room have better views

 

[kevinlaikf]

I called Genting hotline. Was told Y5 Deluxe no chance of getting mountain view.

What surprised me was Deluxe also no chance of mountain view. Long ago I remember have.

Only standard room have 50% chance. But no kettle, TV and fridge.

Don't understand their logic. Lowest grade room have better views

High rollers dont stay in std or dlx.
They get complimentary Superior Deluxe or World Club rooms.

 

[kenapa siol]

Hey gurus, just to update, I got here around 12pm yesterday. Weather ard 18-20deg. I had KFC yuzu burger and chicken, very bery salty. I also check out Raohe like you guys recommended. I tried Beena, but it was just so-so.

After my meal then I went to the old casino and played the train-on-board slot machine for a bit. Later I headed over to SkyWorld Casino and had some fun there too. I had my ups and currently down. I think the “pig theme” slot machines with the three pigs needs to get fatter to trigger bonus were the main culprit for my down streak.

Planning to go back today and try my luck again at both casino. Any guru got a favorite slot machine or a hot tip at either casino?

 

[GENTING CASINO]

One tip only when gambling, lose what you can afford.