Singtel hi! Discussion Thread

[keenklee]

Good point. SingTel hi! Postpaid plans inherited two things from Heya.
1) Base plan, 60 days validity with free incoming call
2) Rollover feature

Reference:
1) SingTel hi! 4G PostPaid plan terms and conditions
https://www.singtel.com/personal/products-services/mobile/hi/hi-terms-and-conditions

2) SingTel hi! 4G PostPaid plans FAQ
https://cdn1.singteldigital.com/con...ts-services/mobile/hi/pdf/singtel-hi-faqs.pdf

3) SingTel new Hi! App FAQ, for SingTel hi! 4G PostPaid plans
https://hi.singtel.com/faq

IMHO.
If it works, all these are not important.

 

[shawnng]

How many lines can we sign up for Senior?

 

[xiaofan]

How many lines can we sign up for Senior?

Max 4 lines

Physical SIM card hi $5 Senior plan:

Max 4 lines
Free - Random Number
$5 - Select Number
$5 - Port in admin fee

 

[xiaofan]

IMHO.
If it works, all these are not important.

Personally I would not go back to SingTel 4G network myself for my main line, I will stick to the SingTel SIM Only S$15.28 per month recontract offer (5G plan).

And even for 4G plans using SingTel network, I would not choose SingTel hi! S$12/S$10 monthly plan either, as there are more cost effective plans from SingTel MVNOs, Zym/Zero1/VIVIFI/CMLink. This is especially true for CMLink now since CMLink S$10.1 4G plan still has 50% OFF offer and six months free 5G Trial until 18 Dec 2025.

But if heya or now SingTel hi! works for you, why not?

The S$5 per month hi! Senior plan is a different story as I think it is decent deal but I am not qualified.

 

[keenklee]

Personally I would not go back to SingTel 4G network myself for my main line, I will stick to the SingTel SIM Only S$15.28 per month recontract offer (5G plan).

And even for 4G plans using SingTel network, I would not choose SingTel hi! S$12/S$10 monthly plan either, as there are more cost effective plans from SingTel MVNOs, Zym/Zero1/VIVIFI/CMLink. This is especially true for CMLink now since CMLink S$10.1 4G plan still has 50% OFF offer and six months free 5G Trial until 18 Dec 2025.

But if heya or now SingTel hi! it works for you, why not?

The S$5 per month hi! Senior plan is a different story but I am not qualified.

IMHO.
I would say I don't have these issues because my main line is a Singtel old plan - I pay significantly more.
The rest of the providers I have are experimental. I use Heya 4G as a second SIM most of the time.

Today I was at a mall, no Singtel 5G NSA but managed 4G at 464/9/ping 13. Singtel SA was 696/14/ping 21.
My trusty Heya 4G was 290/29/ping 14 <-- Budget phone.

 

[xiaofan]

IMHO.
I would say I don't have these issues because my main line is a Singtel old plan - I pay significantly more.
The rest of the providers I have are experimental. I use Heya 4G as a second SIM most of the time.

Today I was at a mall, no Singtel 5G NSA but managed 4G at 464/9/ping 13. Singtel SA was 696/14/ping 21.
My trusty Heya 4G was 290/29/ping 14 <-- Budget phone.

Interesting that your SingTel 4G speed and ping are really good. That explains why you are okay with SingTel 4G.

Not at my side ...

 

[keenklee]

Interesting that your SingTel 4G speed and ping are really good. That explains why you are okay with SingTel 4G.

Not at my side ...

IMHO.
Singtel is more consistent for me.

 

[xiaofan]

IMHO.
Singtel is more consistent for me.

That is true. Singtel 5G is more consistent than M1 5G and Starhub 5G. Singtel 4G is more consistent than M1 4G and Starhub 4G.

And for the places I frequent, most of the time I can get 5G SA or 5G NSA, almost never falll-back to 4G at all. I have to force my phone to use 4G LTE in order to test Singtel 4G. But things may get a bit different after the shutdown of 5G NSA.

But if I am not allowed to use Singtel 5G (including Singtel MVNOs' 5G), I will for sure choose M1/Starhub 5G over Singtel 4G. For example, I will go with M1 Maxx S$10 plan and not Singtel hi! S$10/S$12 4G plan.

Basically with my testing, if we do not count fake SIMBA 5G, 5G is always better than 4G with my use cases, even the best Singtel 4G network cannot beat Starhub/M1 5G network.

However, your results of Singtel 4G are so good that it is a different story for you.

 

[keenklee]

That is true. Singtel 5G is more consistent than M1 5G and Starhub 5G. Singtel 4G is more consistent than M1 4G and Starhub 4G.

And for the places I frequent, most of the time I can get 5G SA or 5G NSA, almost never falll-back to 4G at all. I have to force my phone to use 4G LTE in order to test Singtel 4G. But things may get a bit different after the shutdown of 5G NSA.

But if I am not allowed to use Singtel 5G (including Singtel MVNOs' 5G), I will for sure choose M1/Starhub 5G over Singtel 4G. For example, I will go with M1 Maxx S$10 plan and not Singtel hi! S$10/S$12 4G plan.

Basically with my testing, if we do not count fake SIMBA 5G, 5G is always better than 4G with my use cases, even the best Singtel 4G network cannot beat Starhub/M1 5G network.

However, your results of Singtel 4G are so good that it is a different story for you.

IMHO.
5G installations are AFTER 4G. If 5G is not better than 4G .....
Apply the same logic to Simba.

 

[BuffBuffForevaAttached]

https://www.singtel.com/personal/products-services/mobile/prepaid-plans/hirewards

if want to hit gold tier, need top up >$30 in 1 transaction or can split into 15+15 or 10+20 also can?

What about the timing? if split up, then need to be within same month or week or how?

 

[xiaofan]

Should be one time top-up.

You can always confirm with SingTel.

https://www.singtel.com/personal/products-services/mobile/prepaid-plans/hirewards

if want to hit gold tier, need top up >$30 in 1 transaction or can split into 15+15 or 10+20 also can?

What about the timing? if split up, then need to be within same month or week or how?

 

[Khneo62]

The original number is no longer in use after being ported in (eSIM) to Singtel hi!.

Kindly use the hi! App to set up the SIM with the original number.

Additionally, configuring the eSIM through the app is more convenient than using a QR code.

 

[xsoldix]

Where can i go to sign up for senior plan, physical sim?

 

[xiaofan]

Where can i go to sign up for senior plan, physical sim?

1) SingTel hi! website says the following.

https://www.singtel.com/personal/products-services/mobile/hi
Prefer in-store service or a physical SIM? Visit any authorised retailer to get your hi! Plan.

2) However, when I checked with the three shops at Jurong Point a few weeks ago, none of them were ready.

You may want to check with the authorized shops nearby now to see if the situations change now.

 

[xsoldix]

1) SingTel hi! website says the following.

https://www.singtel.com/personal/products-services/mobile/hi
Prefer in-store service or a physical SIM? Visit any authorised retailer to get your hi! Plan.

2) However, when I checked with the three shops at Jurong Point a few weeks ago, none of them were ready.

You may want to check with the authorized shops nearby now to see if the situations change now.

Ok thanks.
i was trying to look for the authorised reseller locations on their website was unable to do so.

Will monitor, not urgent yet.

 

[xiaofan]

Singtel Facebook post -- no new promotion in reality other than the S$15 Prepaid plan.

The S$10 port-in promotion has been there since the very beginning for the S$12 hi! 4G plan (PostPaid plan in terms of IMDA classification).

No change for the S$5 Senior hi! Plan (PostPaid plan in terms of IMDA classification).

******
Experience the hi! Life on Singapore’s best network.
Enjoy fast activation, reliable speeds and great value.

$15 hi! Plan — 500GB 5G+ & FREE 2nd month
$12 hi! Plan — 400GB for $10/month ($2 online discounts for 12 months when you switch!)
$5 Senior hi! Plan — 400GB

All plans come with roaming data, local calls and SMS included.

Activate instantly with eSIM: www.singtel.com/hi
Or visit a hi! Retailer near you: www.singtel.com/hiretailers

#Singtelhi! #hiLife #HelloPossibilities

 

[elvintay07]

Singtel hi! is a postpaid SIM only mobile plan provided by Singtel Mobile. Likely will replace Heya.

$15 hi! 5G+ Plan​	$12 hi​	$12 hi! (Port-in Offer)​	$5! Senior Plan​
250GB SG 5G+	250GB SG 4G	250GB SG	200GB SG
250GB roaming data Malaysia, Bangladesh, India, Indonesia, Thailand)	250GB roaming data Malaysia, Indonesia, Thailand	250GB roaming data Malaysia, Indonesia, Thailand	200GB roaming data Malaysia, Indonesia, Thailand
	Additional 10GB roaming data: 15 destinations	Additional 10GB roaming data: 15 destinations
600 IDD mins: 9 destinations	500 IDD mins: 9 destinations	500 IDD mins: 9 destinations
500 local mins	300 local mins	300 local mins	300 local mins
100 SMS	50 SMS	50 SMS	50 SMS

---

Where to sign up
1. Download the Android or iOS app to sign up.
2. Sign up at retailers - authorised retailer
* port-in from Heya is not allowed

I presume this is not included of caller ID and roaming?

 

[uncle_josh]

IMHO.
5G installations are AFTER 4G. If 5G is not better than 4G .....
Apply the same logic to Simba.

Wrong, Simba 5G is fake 5G
Actually 4G nia or worse

 

[xsoldix]

1) SingTel hi! website says the following.

https://www.singtel.com/personal/products-services/mobile/hi
Prefer in-store service or a physical SIM? Visit any authorised retailer to get your hi! Plan.

2) However, when I checked with the three shops at Jurong Point a few weeks ago, none of them were ready.

You may want to check with the authorized shops nearby now to see if the situations change now.

Success. I went to the authorised shop and signed up for the $5 senior plan.

 

[xsoldix]

Success. I went to the authorised shop and signed up for the $5 senior plan.

The 4G speed seems unusable

full bar but not really loading pages. Or is it my iphone ? Mmm