Eight Telecom discussion thread

[vengence_angels]

Anyone knows if there is a minimum contractual period?

I emailed eight but no reply from them.

 

[xiaofan]

Anyone knows if there is a minimum contractual period?

I emailed eight but no reply from them.

You can check the Critical Information Summary (CIS). I believe that eight does not have minimum subscription period, just like most no contract SIM Only Plans.

The old CIS had penalties if you port out within 30 days but latest CIS does not have that clause any more.

SIMBA: port out got penalties if you port out within 30 days.

Zym: minimum subscription period of two months

Circles.Life: first bill will be two months (certain charges of the first month are pro-rated, certain charges are not).

 

[vengence_angels]

Thanks. I just read. It seems one can terminate the service post 30 days of sign up. So maybe I cannot port out yet.

I port in from zero1 like on 18 dec but the network is really slow. Most of the time I get less than 10 Mbps, on zero1 I got like 80mbps. Both networks are on 4G. And in JB its horribly slow, almost non existent.

 

[uncle_josh]

Thanks. I just read. It seems one can terminate the service post 30 days of sign up. So maybe I cannot port out yet.

I port in from zero1 like on 18 dec but the network is really slow. Most of the time I get less than 10 Mbps, on zero1 I got like 80mbps. Both networks are on 4G. And in JB its horribly slow, almost non existent.

That's why always do your homework.
Don't port in blindly.
Test the network at home
Test the network at work
Test the network when using MRT /Bus
Test the network inside tunnel
Test the network in car parks / basement
Test the network when doing purchases
Test until song song gao jurong
Then decide to port anot.
Don't base on hear/say.

 

[vengence_angels]

How to test without porting in first?

 

[xiaofan]

How to test without porting in first?

It is okay, the good thing about all these no contract plans is that you can always port out or terminate if not happy.

eight 4G (using StarHub 4G network) is quite congested. So you may get issues if you compare it to SingTel 4G network (still with a bit of congestion but much better than StarHub 4G network).

I have tested eight S$8 4G plan (still keeping as a backup and also for roaming) and CUniq S$9.9 4G plan (terminated) to draw the conclusion about StarHub 4G network congestion.

Then I tested SingTel hi! S$10 4G Postpaid plan to compare.

M1 4G network is also less congested compared to StarHub 4G network, based on my testing of M1 Maxx and Circles.Life 5G plan in 4G mode.

If you still want to try eight, upgrade to the S$14.8 plan to see if it better or not. My limited test of StarHub Prepaid S 5G plan shows StarHub 5G network is way better than StarHub 4G network, but YMMV, since there are both good and bad reports of user experiences here.

If not, just port out, for example, go back to SingTel MVNOs' 4G plan at about S$10 which comes with 180 days of free 5G trial.

 

[hereiam7788]

How to test without porting in first?

spend $8 to buy the new esim to test out the network first.

 

[vengence_angels]

It is okay, the good thing about all these no contract plans is that you can always port out or terminate if not happy.

eight 4G (using StarHub 4G network) is quite congested. So you may get issues if you compare it to SingTel 4G network (still with a bit of congestion but much better than StarHub 4G network).

I have tested eight S$8 4G plan (still keeping as a backup and also for roaming) and CUniq S$9.9 4G plan (terminated) to draw the conclusion about StarHub 4G network congestion.

Then I tested SingTel hi! S$10 4G Postpaid plan to compare.

M1 4G network is also less congested compared to StarHub 4G network, based on my testing of M1 Maxx and Circles.Life 5G plan in 4G mode.

If you still want to try eight, upgrade to the S$14.8 plan to see if it better or not. My limited test of StarHub Prepaid S 5G plan shows StarHub 5G network is way better than StarHub 4G network, but YMMV, since there are both good and bad reports of user experiences here.

If not, just port out, for example, go back to SingTel MVNOs' 4G plan at about S$10 which comes with 180 days of free 5G trial.

this helps alot.

for a moment i tot there is some magic way of testing without porting in.

 

[gaoqikai]

Thanks. I just read. It seems one can terminate the service post 30 days of sign up. So maybe I cannot port out yet.

I port in from zero1 like on 18 dec but the network is really slow. Most of the time I get less than 10 Mbps, on zero1 I got like 80mbps. Both networks are on 4G. And in JB its horribly slow, almost non existent.

There’s no problem porting out within 30 days. Maybe is cannot terminate within 30 days.
I just did port out from eight in Dec, after using 20 days . No problem.

if you worry, can change payment card to a Revolut temp card then freeze it

 

[matrix05]

Let say in China, bought the $18 plan then ran out of data. How to restart a new $18 plan immediately to get data?

Upgrade is start immed, downgrade is next cycle. This case is not upgrade.

 

[gapboy]

Let say in China, bought the $18 plan then ran out of data. How to restart a new $18 plan immediately to get data?

Upgrade is start immed, downgrade is next cycle. This case is not upgrade.

you should be able to buy more roaming data https://www.eight.com.sg/plan-add-ons. No such thing as reset the plan to my understanding ..

 

[hereiam7788]

Let say in China, bought the $18 plan then ran out of data. How to restart a new $18 plan immediately to get data?

Upgrade is start immed, downgrade is next cycle. This case is not upgrade.

no, u will not be able to 'reset' if u finished the roaming data, unless u buy the add-ons which are more expensive and not worth it.

 

[matrix05]

you should be able to buy more roaming data https://www.eight.com.sg/plan-add-ons. No such thing as reset the plan to my understanding ..

Ok. In that case, give an hack for data roaming. Go for 2nd highest plan if yr roaming data going to be a lot. Upgrade to highest plan to get immediate data. If you started with highest, you are stuck.

Addon data are expensive.

 

[gapboy]

Ok. In that case, give an hack for data roaming. Go for 2nd highest plan if yr roaming data going to be a lot. Upgrade to highest plan to get immediate data. If you started with highest, you are stuck.
Addon data are expensive.

or just get roaming esim if you are forseeing alot data roam usage


Read HWZ Forum Rules!

 

[skazzz]

Let say in China, bought the $18 plan then ran out of data. How to restart a new $18 plan immediately to get data?

Upgrade is start immed, downgrade is next cycle. This case is not upgrade.

If your device supports eSIM, you can just order an additional SIM online.

 

[xiaofan]

There’s no problem porting out within 30 days. Maybe is cannot terminate within 30 days.
I just did port out from eight in Dec, after using 20 days . No problem.

if you worry, can change payment card to a Revolut temp card then freeze it

I think there is no issue either porting out or terminate within the first 30 days.

eight CIS mentions minimal subscription period of 30 days but it does not mention any penalty. I think they just mean that your first month payment will not be refunded. Same for most of the no contract SIM Only plans.

https://www.eight.com.sg/wp-content/uploads/2025/12/eight_cis_mobile_8-Double-Eight-Plan.pdf

Customers are permitted to terminate the Service at any time, post 30 days of sign up and activation. Credit balances in the wallet are not refundable or exchangeable for cash. All payments made are non-refundable or exchangeable for cash.

Termination Fees:  No termination fee

 

[kun1he2]

Curious about how much eight charges for additional roaming data and noticed this under their add-ons page:
https://www.eight.com.sg/plan-add-ons

We current support IDD calling to these countries: Australia, Bangladesh, Brazil, Brunei, Canada, China, Colombia, Guam, Hong Kong, Iceland, India, Indonesia, Japan, Korea, Malaysia, Mexico, Mongolia, Myanmar, New Zealand, Norway, Pakistan, Philippines, Puerto Rico, Romania, Taiwan, Thailand, United States of America (including Alaska, Hawaii & Virgin Islands), Vietnam

 

[matrix05]

If your device supports eSIM, you can just order an additional SIM online.

Good solution.

 

[saintgtril]

cannot beat the $88 for $88 1 for 1 promo. which effective $4 for 388GB 4G plan even not considering any additional shopee top up discount.

Judging from the pattern of eight and SIMBA, both will have one for one top-up offer later.

So you can always top up more next time.

Hi both and all, there was a top up promotion before this $88 1 for 1 promotion. Anyone still remember what is that promotion ah? Thanks!

 

[xiaofan]

Hi both and all, there was a top up promotion before this $88 1 for 1 promotion. Anyone still remember what is that promotion ah? Thanks!

S$28 one for one top-up offer, in March 2025. My colleague introduced eight to me because of this offer. But I signed up much later.

Reference:
https://en.ocworkbench.com/simba-and-eight-fights-it-out-with-top-up-offer-of-its-sim-card/