[HDD] Western Digital RMA

[elu]

My last remaining WD drive (1TB Green EARS) just failed SMART. Other than the Raptors, every single WD drive (mostly Greens) in my hands seem to just fail after 1-2 years with bad sectors/cannot read.

Samsung and Seagate was fine...

 

[koreanlover]

Try your luck at Bizgram, before you go to Achieva.

Ok thanks.

 

[jtjt00]

Managed to get exchanged?

Ok thanks.

 

[koreanlover]

Managed to get exchanged?

Yes got it exchanged at Bizgram.
Will try it later when I get home.

 

[mrsun18]

Yes got it exchanged at Bizgram.
Will try it later when I get home.

Lemon law kick in today.

 

[ficus_p]

Just received my replacement WD HDD.

1. Sent: 15/8
2. Received replaced HDD: 30/8

 

[Bapenigo]

Yes got it exchanged at Bizgram.
Will try it later when I get home.

did you buy your HDD from bizgram? what do i need to bring when i bring to bizgram?
i need to RMA my 1 TB green as well.

 

[jtjt00]

No better than the time I RMA late last year and early this year.

Just received my replacement WD HDD.

1. Sent: 15/8
2. Received replaced HDD: 30/8

 

[ficus_p]

No better than the time I RMA late last year and early this year.

I think the delay caused by the long raya holiday at Malaysia..

 

[neoexploda]

So Sad...

Dunno why my 1tb internal black hdd totally no power when plug in. All my precious anime collection inside. Anyone know how to make it live again? Can i request western digital to repair instead of replaced it?

 

[koreanlover]

did you buy your HDD from bizgram? what do i need to bring when i bring to bizgram?
i need to RMA my 1 TB green as well.

Yes I bought it on Thu. I brought the HDD in its original packaging and the receipt. They will ask you to go to another unit to check if it is indeed faulty before exchanging for you.

 

[Bapenigo]

Yes I bought it on Thu. I brought the HDD in its original packaging and the receipt. They will ask you to go to another unit to check if it is indeed faulty before exchanging for you.

the problem is i didn't buy it from bizgram. i bought it during 2010's comex or something.
i am actually looking for alternatives places for RMA as both of the designated location are too far for my convenience.

 

[ZrE0_Cha0s]

ern can ask if anybody heard from anyone about that wd have a designated place for them to collect and send for rma at sls lvl5??? I heard from some ppl sell wd at comex said if u want a place to rma ur hdd can go there and they will help you...

 

[Kiwi8]

So Sad...

Dunno why my 1tb internal black hdd totally no power when plug in. All my precious anime collection inside. Anyone know how to make it live again? Can i request western digital to repair instead of replaced it?

Cannot lah. All the storage media manufacturers only provide the replacement of the storage media, not the restoring of the data inside unless u pay extra (this is hefty). U can pay for third party to restore the data too (this is hefty too).

 

[swordsly]

I need to send my WD 1TB black for RMA.
But require esd bag (which I guess I threw last time).
Any idea where can buy?

Thanks in advance.

 

[randomforumer]

So Sad...

Dunno why my 1tb internal black hdd totally no power when plug in. All my precious anime collection inside. Anyone know how to make it live again? Can i request western digital to repair instead of replaced it?

can you let me try ??
i think it's your computer got problem !!
maybe i plug got the data...
haha

 

[neoexploda]

I try to plug into other computer/mainboard no respond, cannot detect..

 

[koreanlover]

the problem is i didn't buy it from bizgram. i bought it during 2010's comex or something.
i am actually looking for alternatives places for RMA as both of the designated location are too far for my convenience.

You can send the HDD by post to WD directly.
The website should tell you where to send when you register the RMA .

 

[Kiwi8]

I tried to register my product at Western Digital's website.

However, when I keyed in the purchase date, the warranty end date did not get extended to the appropriate date. Does anyone have the same experience?

What should be done?

 

[t258jgn]

They usually give extra 3 months for the warranty. If you purchased 6mths after the manufacturing date, you'll get 3mths shortfall.

I tried to register my product at Western Digital's website.

However, when I keyed in the purchase date, the warranty end date did not get extended to the appropriate date. Does anyone have the same experience?

What should be done?