StarHub MaxInfinity Fiber Optic - Experience

[*adiBOY]

Guys please be careful when you signed up with StarHub over the phone. I got cheated by them.

At the last day of SITEX show, I called StarHub sales hotline and signed up for MaxInfinity Elite (150Mbps), which was having the promotion, on a 2 year contract and StarHub TV on a 1 year promotional contract. Everything was agreed verbally and double confirmed. If you have noticed, I signed up the deal separately and not on any Hubbing deal.

So they came to install the fiber on the 6th and everything is up and running perfectly. The next day, I went to check my contract terms online and to my shock, instead of activating the above packages as mentioned above, they actually activated HomeHub Ultimate (2 years Fiber & TV)!

I am very furious now and I'm trying to call them to rectify this very serious error. So guys, please check thoroughly after activation of services.

 

[cannot.remember]

hey guys! i just signed up for the starhub 150mbps plan. i'm quite noob at networking so i was wondering if the below setup is ok:

ONT -> Starhub's Dlink router (living room) -> Aztech HL115EP Homeplug (living room) -> Aztech HL115EP Homeplug (bedroom) -> Engenius ESR9850 (bedroom) -> Wireless for phone/laptop + LAN cable to desktop

So all I have to do is to disable the wireless on starhub's dlink router right? is it possible to link a LAN cable from starhub's dlink to my TV? also, any idea where to buy a short cat 5e/6 cable to link the ESR9850 to my desktop?

 

[Gribber]

hey guys! i just signed up for the starhub 150mbps plan. i'm quite noob at networking so i was wondering if the below setup is ok:

ONT -> Starhub's Dlink router (living room) -> Aztech HL115EP Homeplug (living room) -> Aztech HL115EP Homeplug (bedroom) -> Engenius ESR9850 (bedroom) -> Wireless for phone/laptop + LAN cable to desktop

So all I have to do is to disable the wireless on starhub's dlink router right? is it possible to link a LAN cable from starhub's dlink to my TV? also, any idea where to buy a short cat 5e/6 cable to link the ESR9850 to my desktop?

you can choose to disable or leave it on - it depends whether you need the wireless range from both units or not.

yes

dx.com - but takes 1 mth to deliver but quite cheap else, Sim Lim Square or Tower also can but just don't get cheat.

 

[pIsangpIsang]

Can anyone post the DNS servers? Im using static address and seems like the old address are no longer operational

 

[Gribber]

Can anyone post the DNS servers? Im using static address and seems like the old address are no longer operational

202.156.1.16
218.186.2.16

 

[*adiBOY]

Called Starhub and asked for direct ONT. Hassle free and now I'm free to use any routers. So satisfied now.

 

[Gribber]

Called Starhub and asked for direct ONT. Hassle free and now I'm free to use any routers. So satisfied now.

agree totally.

 

[bhockk]

Found these settings from another thread to connect the AC66U direct to ONT. This if for Starhub MaxInfinity Ultimate, while mine is Starhub MaxInfinity Platinium. (http://forums.hardwarezone.com.sg/n...rt-n56u-connected-ont-directly-3635885-3.html Post #163)


Will the settings below be the same? I read that the VID and PRIO values are different for each fibre plan?

 

[Gribber]

Found these settings from another thread to connect the AC66U direct to ONT. This if for Starhub MaxInfinity Ultimate, while mine is Starhub MaxInfinity Platinium. (http://forums.hardwarezone.com.sg/n...rt-n56u-connected-ont-directly-3635885-3.html Post #163)


Will the settings below be the same? I read that the VID and PRIO values are different for each fibre plan?

simply try 1070->1079?

 

[ronay]

Called Starhub and asked for direct ONT. Hassle free and now I'm free to use any routers. So satisfied now.

Hi , how long they need to change to direct ONT , tx

 

[Gribber]

Hi , how long they need to change to direct ONT , tx

1 day of downtime for me.

very fast as long the appointment is set

 

[*adiBOY]

Hi , how long they need to change to direct ONT , tx

They done it the next day on early morning. Just restart and you are good to go.

 

[gerald.csm@gmail.com]

LAN ports all not working

Hi,

Just wondering whether anyone has encountered for Starhub's Huawei HG256s, suddenly all 4 LAN ports are not working?

I actually have a printer always connected via one of the LAN ports and it was working just fine 2 days ago. Today I tried and failed to print. After checking all the LAN ports, I found out that all 4 LAN ports are not working.

Anyone with similar problems or can give some ideas on troubleshooting?

Thanks

Cheers,
Gerald

 

[chaicka]

Found these settings from another thread to connect the AC66U direct to ONT. This if for Starhub MaxInfinity Ultimate, while mine is Starhub MaxInfinity Platinium. (StarHub fiber working with Asus RT-N56U connected to ONT directly - Page 3 - www.hardwarezone.com.sg Post #163)


Will the settings below be the same? I read that the VID and PRIO values are different for each fibre plan?

You may want to refer to the FTTH Knowledgebase thread.

Should be updated to reflect correct VLAN ID. If anyone knows it isn't, just let me know and I can update it.

 

[Nextgen09]

Hi,

I just subscribed to Starhub MaxInfinity Fiber Optic and is using DLINK DVG-N5402SP router.

I've connected my DLINK DCS-5220 IP camera wireless to the router. I know it is connected wireless as I can see the video (via dlinkddns server) on my Android phone using 3G data network. However, I can't see the video when I switched to wifi on my android phone or via my laptop. The wifi is working fine as I can still access internet. Believed the router may have blocked the video streaming via wifi. Anyone can help? Thanks in advance.

 

[Gribber]

Hi,

I just subscribed to Starhub MaxInfinity Fiber Optic and is using DLINK DVG-N5402SP router.

I've connected my DLINK DCS-5220 IP camera wireless to the router. I know it is connected wireless as I can see the video (via dlinkddns server) on my Android phone using 3G data network. However, I can't see the video when I switched to wifi on my android phone or via my laptop. The wifi is working fine as I can still access internet. Believed the router may have blocked the video streaming via wifi. Anyone can help? Thanks in advance.

did you use your camera ip instead of your WAN/DDNS?

 

[SpaceMonkey]

i have problem playing CS:GO. it keeps making me DC from server.

setup is as per default.

 

[tingyuan]

Did anyone recently sign up starhub fibre 150mbps get free $150 takashimaya voucher?

 

[Gribber]

i have problem playing CS:GO. it keeps making me DC from server.

setup is as per default.

port forward?

 

[gaoxingdcf]

Hihi,

just signed up for Starhub fibre ~~

The speed is wonderful but I can't use Google Drive app, Steam and Tweetdeck on my laptop, was wondering why..

On Tweetdeck, it says Unable to connect. Please check your network.

Any help ?