What a nice gesture from Comgateay, Seems like they dont want to have Indian customer anymore. They themselves dont know why they had closed my account, too bad for such a reputed shipper
and after this the live chat stopped replying for 20min and closed my chat, is this the way you deal with your customer, are you hearing cg?
now other person is quoting reason "compromised by an external source "
what does exactly it means ?
and after this the live chat stopped replying for 20min and closed my chat, is this the way you deal with your customer, are you hearing cg?
now other person is quoting reason "compromised by an external source "
what does exactly it means ?
Code:
Abby:
[11:18:17]- HI James.
Abby:
[11:18:28]- Did you receive the latest email from us?
james:
[11:18:43]- yeah just we hours ago
james:
[11:19:12]- Your merchant recently has notified us that your purchase(s) with comGateway has been compromised. As such, we have closed your account in accordance to our terms of use policy stated in section 2 item 8 of our website. The package will be returned to the merchant.
james:
[11:20:24]- i just want to know, which merchant has got dispute
james:
[11:20:32]- so that i can look into the matter with him personally
Abby:
[11:21:17]- For DIY package, purchaser supposed to know which merchant are you purchasing from
james:
[11:21:55]- Actually i got only 3 package
james:
[11:22:05]- and all of them are phones , nexus 4
james:
[11:22:13]- and there is nothing like DIY package in my suite
james:
[11:22:44]- all phones i had bought from Ebay, and i dont see any dispute with any of the seller
Abby:
[11:26:52]- We believe that Users account may have been compromised. We reserve the right to terminate or suspend access to the Site at any time without assigning any reason. We shall not be liable to User or to any other party for any damages, losses, cost or expenses howsoever caused by or arising out of such termination or suspension.
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