The Samsung Galaxy Note 5 Thread

teoph04

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Dear all,

My phone won't charge wirelessly when my phone went into lock mode, can anyone advise me on this? Thank you.
 

renfred89

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Dear all,

My phone won't charge wirelessly when my phone went into lock mode, can anyone advise me on this? Thank you.

is there a red LED on the phone? whats the colour of the LED on the charging pad?
 

teoph04

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is there a red LED on the phone? whats the colour of the LED on the charging pad?

Initially there's a red led light when my phone is still active. Once my phone went into lock mode, the led and the charging pad light goes off together.
 

renfred89

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Initially there's a red led light when my phone is still active. Once my phone went into lock mode, the led and the charging pad light goes off together.

Oh okay. First of all, when your screen is on, pull down the notification and see if fast charging is enabled. If it isn't, clearly either you phone or the pad is faulty.

If it is enabled but it turns off when you screen is off, it is likely a firmware issue. You might wanna consider clearing the cache first..
 

Chipero

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Maybe the pink version don't have sleeping issue ? I will be the guinea pig to try ^^
 

zkwonz

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Anyone facing issues with their fast charger? When I plug in, it just says charging enabled, not fast charging enabled. Tried to blow away the dust but still facing same issue. Not sure what else I can do besides going to the service centre. O_O
 

StanII

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Anyone facing issues with their fast charger? When I plug in, it just says charging enabled, not fast charging enabled. Tried to blow away the dust but still facing same issue. Not sure what else I can do besides going to the service centre. O_O

Which cable you're using?

Got try to re-insert again?
 

tkl23786

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Anyone facing issues with their fast charger? When I plug in, it just says charging enabled, not fast charging enabled. Tried to blow away the dust but still facing same issue. Not sure what else I can do besides going to the service centre. O_O

Are you using the cable that is provided in the box?

Don't use that.

The cable has issues with fast charging, or rather, the cable does not fit tightly with the Note 5 micro-USB port, therefore, no fast charging.

I changed the cable to another cable that gave a tighter fit to the Note 5 micro-USB port and fast charging works. I tried other cable and all the cables worked, just the one provided by Samsung does not work properly.
 

renfred89

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Are you using the cable that is provided in the box?

Don't use that.

The cable has issues with fast charging, or rather, the cable does not fit tightly with the Note 5 micro-USB port, therefore, no fast charging.

I changed the cable to another cable that gave a tighter fit to the Note 5 micro-USB port and fast charging works. I tried other cable and all the cables worked, just the one provided by Samsung does not work properly.

:O

Can't believe you said that.. I thought people always trust the cable supplied with the phone..

Oh anyway, I'm using the supplied cable and it sits tightly and snugly into my note 5 microusb port leh..
 

zkwonz

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:O

Can't believe you said that.. I thought people always trust the cable supplied with the phone..

Oh anyway, I'm using the supplied cable and it sits tightly and snugly into my note 5 microusb port leh..

Are you using the cable that is provided in the box?

Don't use that.

The cable has issues with fast charging, or rather, the cable does not fit tightly with the Note 5 micro-USB port, therefore, no fast charging.

I changed the cable to another cable that gave a tighter fit to the Note 5 micro-USB port and fast charging works. I tried other cable and all the cables worked, just the one provided by Samsung does not work properly.

Which cable you're using?

Got try to re-insert again?

Hi all, yup using the Samsung original cable. All was fine until a few days ago. Tried reinserting/nudging the cable but still no fast charging sign. Sian.
 
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