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About Dell Warranty (For Desktop)

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Old 10-11-2018, 12:38 AM   #1
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About Dell Warranty (For Desktop)

Confused about Dell's different warranty:

Type A: 1 or 2 or 3 or 4 Year Collect & Return Service
Type B: 1 or 2 or 3 or 4 year Ltd Hardware Warranty,InHome Service after Remote Diagnosis
Type C: 1 or 2 or 3 or 4 year Premium Support:Onsite Service W/Accidental Damage

What is the difference ? especially Type A and B. (Plan to get desktop from dell)
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Old 10-11-2018, 12:44 AM   #2
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Confused about Dell's different warranty:

Type A: 1 or 2 or 3 or 4 Year Collect & Return Service
Type B: 1 or 2 or 3 or 4 year Ltd Hardware Warranty,InHome Service after Remote Diagnosis
Type C: 1 or 2 or 3 or 4 year Premium Support:Onsite Service W/Accidental Damage

What is the difference ? especially Type A and B. (Plan to get desktop from dell)
type A - they take ur pc to their service center and repair
type B - they go ur house help u fix
type C - B + got accidental damage

based on my understanding, but dont quote me
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Old 10-11-2018, 12:58 AM   #3
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type A - they take ur pc to their service center and repair
type B - they go ur house help u fix
type C - B + got accidental damage

based on my understanding, but dont quote me
Thanks.

So the Type B is similar to other brands's N-year onsite warranty, if i understand correctly.
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Old 10-11-2018, 04:37 PM   #4
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Thanks.

So the Type B is similar to other brands's N-year onsite warranty, if i understand correctly.
Provided after remote access/on over the phone after trouble shoot DELL deem is need to come down or u r able to isolate the issue urself n simply ask for the replacement parts n u fix urself.
Processor
iCore 920
Mainboard
X58 (Foxconn-DELL OEM)
Graphics Card
AFox Radeon R5 230
Memory
6G DDR3 (2G x 3)
Display
DELL 2913WM UltraSharp
Storage
Intel 530 (240G) Intel X-25V (40G) & WD Raptor (150G) & WD Green (500G)
Optical Storage
Blu-Ray Burner (Dell OEM) & LG DVD Burner With LightScribe
Casing
XPS 730X
PSU
1000 Watts
Audio
X-Fi Titanium HD & Yamaha Sound Projector 600
OS
Windows 7 64-Bit Ultimate

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Old 10-11-2018, 04:44 PM   #5
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no matter which type of warranty you choose, Dell support is 3rd party outsourced and the damaged parts they replace are always refurbished (not brand new) even though your desktop is brand new.
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Old 10-11-2018, 05:05 PM   #6
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no matter which type of warranty you choose, Dell support is 3rd party outsourced and the damaged parts they replace are always refurbished (not brand new) even though your desktop is brand new.
Good to know. Thanks.

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Old 10-11-2018, 07:21 PM   #7
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Good to know. Thanks.

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which Dell desktop model are you looking at?
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Old 10-11-2018, 07:57 PM   #8
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which Dell desktop model are you looking at?
XPS tower

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