Just to check, acer is giving me a replacement monitor as the one which is spoilt is under warranty.. Will the monitor to be a new out of box or its a recondition one. Forgotten to ask the tech whom called me to arrange the delivery
I remember when they need to upgrade the firmware on my monitor.
I asked, why not give a replacement monitor instead so as to avoid downtime on my side since the update will take a while.
The technician who was at my place suggested not to use this method. Since the replacement monitors are all used monitors that are in the factory that may have more hours than mine. And if my monitor has no backlight bleed issues and all that, I should just stick to getting my monitor updated and sent back in a few days. I therefore just lan lan suck thumb. Use TV as my monitor since I don't want to take a chance with their replacement monitors.
It's been 4 years now though. Still working well and I am typing from this monitor too. So if yours no choice, then need to accept the replacement monitor.
The same can be said for other products. My NZXT LED lightstrip spoilt. The replacement that they gave me was even more yellower than my LED strip. But it works. So no choice, must take.