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Old 11-11-2018, 12:34 PM   #1
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Computer Problem

Hi everyone,
I need help with my PC. It has been working fine, until a few days ago where it shut down and restarted on its own. Then there was an instant of the blue screen but I didnít manage to take note of the error. Now, once I try to power it on, the computer will start then turn off and then it will just keep repeating, turn on and off. The only way to stop is to turn off the main switch.

Please help. Thanks in advance
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Old 11-11-2018, 12:57 PM   #2
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List down all parts of your rig like those on the right -->
Processor
FX-6100/R5 1600X
Mainboard
Asus M5A99X/Asrock X370 Gaming K4
Graphics Card
Palit GTX1050Ti/MSI RX560
Memory
Crucial Ballistix Tactical 16GB/Corsair Vengeance LPX 16GB
Display
Samsung S27D590/Samsung S27D590
Storage
Samsung 850 EVO 250GB SSD, 480GB SSD/Samsung 850 EVO 250GB SSD, 500GB SSD/DS418 4x 2TB Toshiba HDD
Casing
Lian Li PC-7FNW/PC-7FW
PSU
SuperFlower GK550W/Seasonic Prime Platinum 650W
Audio
Creative Audigy 2 ZS/X-Fi Titanium

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Old 11-11-2018, 01:16 PM   #3
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PSU failure maybe
Processor
AMD Ryzen 1800X
Mainboard
MSI x370 Titanium
Graphics Card
MSI 1080Ti X Gamer
Memory
32GB G.Skill TridentZ DDR4 RGB
Display
Dell U3415W
Storage
Samsung 960 Pro M.2
Optical Storage
Who needs one
Casing
NZXT H440
PSU
Seasonic 650W
Audio
Creative Labs X-Fi Platinum
OS
Windows 10 Pro 64

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Old 11-11-2018, 01:58 PM   #4
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List down all parts of your rig like those on the right -->
Bro you still have a current good psu list to recommend ?
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Old 11-11-2018, 03:59 PM   #5
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Bro you still have a current good psu list to recommend ?
Go for Superflower Silver and above if on budget. Else get the Seasonic Prime series PSU.
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Processor
FX-6100/R5 1600X
Mainboard
Asus M5A99X/Asrock X370 Gaming K4
Graphics Card
Palit GTX1050Ti/MSI RX560
Memory
Crucial Ballistix Tactical 16GB/Corsair Vengeance LPX 16GB
Display
Samsung S27D590/Samsung S27D590
Storage
Samsung 850 EVO 250GB SSD, 480GB SSD/Samsung 850 EVO 250GB SSD, 500GB SSD/DS418 4x 2TB Toshiba HDD
Casing
Lian Li PC-7FNW/PC-7FW
PSU
SuperFlower GK550W/Seasonic Prime Platinum 650W
Audio
Creative Audigy 2 ZS/X-Fi Titanium

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Old 11-11-2018, 08:04 PM   #6
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I managed to turn it on. But when I plug a usb drive in or plug my hdmi monitor in it shuts down and the cycle repeats. But if I accidentally knock it it will restart.
When it turns on everything runs fine.

Sorry Iím a noob. But anyone can help me troubleshoot this? Or give and idea. Thanks.
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Old 11-11-2018, 08:12 PM   #7
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Seems like grounding issue, somewhere is shorted.
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Processor
Ryzen 7 1700 w/ EK Supremacy EVO Nickel Plexi CPU Block
Mainboard
MSI X370 Gaming Pro Carbon
Graphics Card
ASUS GTX 1080Ti FE w/ AQC Kyrographics Nickel Plated water block w/ Acrylic Glass
Memory
Klevv Cras DDR4 4x 4GB 2800Mhz Red LED
Display
Samsung C32HG70 32" 1440p 144Hz HDR
Storage
Samsung 960 Pro 512GB (OS) / Toshiba 5TB HDD
Optical Storage
这能不能吃的啊?
Casing
Lian Li PC-O11 Dynamic / 5x Gentle Typhoons AP-15 / Alphacool 360 (45mm) + 240 (80mm) Radiators
PSU
Seasonic X-850W 80+ Gold with White Sleeved Cables
Audio
Topping DX7 DAC / JBL LSR305 Speakers / JBL LSR310s Subwoofer
OS
Windows 10 64-Bit

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Old 11-11-2018, 09:32 PM   #8
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Seems like grounding issue, somewhere is shorted.
How do I check it? I have to disassemble the pc?
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Old 11-11-2018, 09:42 PM   #9
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I supposed yours is a desktop PC instead of laptop?
Likely some software drivers issue. Can try perform windows update on your PC first, then restart and retry your HDMI or USB drive.

I managed to turn it on. But when I plug a usb drive in or plug my hdmi monitor in it shuts down and the cycle repeats. But if I accidentally knock it it will restart.
When it turns on everything runs fine.

Sorry I’m a noob. But anyone can help me troubleshoot this? Or give and idea. Thanks.
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Old 11-11-2018, 09:50 PM   #10
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How do I check it? I have to disassemble the pc?
I suggest u bring down to PC Care & Solution in SLS, #02-32 and ask Nigel to help take a look.
__________________
Life is short, live to the fullest.
Processor
Ryzen 7 1700 w/ EK Supremacy EVO Nickel Plexi CPU Block
Mainboard
MSI X370 Gaming Pro Carbon
Graphics Card
ASUS GTX 1080Ti FE w/ AQC Kyrographics Nickel Plated water block w/ Acrylic Glass
Memory
Klevv Cras DDR4 4x 4GB 2800Mhz Red LED
Display
Samsung C32HG70 32" 1440p 144Hz HDR
Storage
Samsung 960 Pro 512GB (OS) / Toshiba 5TB HDD
Optical Storage
这能不能吃的啊?
Casing
Lian Li PC-O11 Dynamic / 5x Gentle Typhoons AP-15 / Alphacool 360 (45mm) + 240 (80mm) Radiators
PSU
Seasonic X-850W 80+ Gold with White Sleeved Cables
Audio
Topping DX7 DAC / JBL LSR305 Speakers / JBL LSR310s Subwoofer
OS
Windows 10 64-Bit

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Old Yesterday, 08:04 AM   #11
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Hi everyone,
I need help with my PC. It has been working fine, until a few days ago where it shut down and restarted on its own. Then there was an instant of the blue screen but I didn’t manage to take note of the error. Now, once I try to power it on, the computer will start then turn off and then it will just keep repeating, turn on and off. The only way to stop is to turn off the main switch.

Please help. Thanks in advance

When did you buy your PC?

Apart from the grounding issue, sounds like your hard disk is corrupt also and cannot be recovered using the Windows 10 online means. You will need to take it out, plug it into another PC and do a CHKDSK in offline mode.

Or, if you have a Windows 10 recovery USB or DVD, insert it and start up a command prompt. Run the CHKDSK from there.
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Processor
Core i7-720QM
Mainboard
Lenovo W510 4391-A72
Graphics Card
NVIDIA Quadro FX880M
Memory
16GB PC3-10600 1333MHz Kingston ValueRAM
Display
15.6" 1920 x 1080 2 point touchscreen
Storage
1TB Seagate SSHD (Internal) + 2TB Seagate Firecuda SSHD (via eSATA)
Optical Storage
Panasonic/Matsushita LC-20N DVD-RW
Casing
W510
PSU
Lenovo 135W AC Adapter
Audio
Conexant 20585 SmartAudioHD
OS
Windows 10 Pro x64 (1709)

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Old Yesterday, 10:13 AM   #12
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When did you buy your PC?

Apart from the grounding issue, sounds like your hard disk is corrupt also and cannot be recovered using the Windows 10 online means. You will need to take it out, plug it into another PC and do a CHKDSK in offline mode.

Or, if you have a Windows 10 recovery USB or DVD, insert it and start up a command prompt. Run the CHKDSK from there.

I bought this a 3 years back. For the grounding issue, do I have to just replace the power supply unit or the mother board as well?
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Old Yesterday, 10:22 AM   #13
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Posts: 28,387
I suggest u bring to Nigel's shop and ask for his advice. Would be better as he has the experience to help troubleshoot.
__________________
Life is short, live to the fullest.
Processor
Ryzen 7 1700 w/ EK Supremacy EVO Nickel Plexi CPU Block
Mainboard
MSI X370 Gaming Pro Carbon
Graphics Card
ASUS GTX 1080Ti FE w/ AQC Kyrographics Nickel Plated water block w/ Acrylic Glass
Memory
Klevv Cras DDR4 4x 4GB 2800Mhz Red LED
Display
Samsung C32HG70 32" 1440p 144Hz HDR
Storage
Samsung 960 Pro 512GB (OS) / Toshiba 5TB HDD
Optical Storage
这能不能吃的啊?
Casing
Lian Li PC-O11 Dynamic / 5x Gentle Typhoons AP-15 / Alphacool 360 (45mm) + 240 (80mm) Radiators
PSU
Seasonic X-850W 80+ Gold with White Sleeved Cables
Audio
Topping DX7 DAC / JBL LSR305 Speakers / JBL LSR310s Subwoofer
OS
Windows 10 64-Bit

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Old Yesterday, 10:50 AM   #14
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Can try removing and inserting again your RAM sticks? Perhaps can try 1 stick at a time at a different slot. If you have different HDD, try connecting to your main HDD/SSD only.
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Old Yesterday, 10:54 AM   #15
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motherboard problem

case closed
Processor
AMD Ryzen 1700X | EK-Supremacy EVO
Mainboard
MSI B350 Tomahawk Arctic
Graphics Card
MSI GTX1080 Gaming X | EK-FC1080 GTX TF6
Memory
Adata XPG Spectrix D40 2400mhz 2x8gb
Display
Acer XB271HU
Storage
WD Black NVMe 512Gb SSD
Casing
Be Quiet Dark Base Pro 900
PSU
Enermax Platimax DF Platinum 1200w
Audio
Edifier S1000db | Sound Blasterx AE-5 | Sennheiser HD600
OS
Windows 10

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