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Gigabyte choppy Bluetooh audio

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Old 23-05-2020, 12:25 AM   #1
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Gigabyte choppy Bluetooh audio

Hi all,

I see a lot of people complaining about this online and its driving me up the wall on my system. I had an update that popped up before the damn OS started to mess up that "I think" updated the Bluetooth drivers and it was working well for a short while.

Since I had the OS issues I have reformatted and its back to being choppy with no update via the Gigabyte App center in sight. Anyone come across this and managed to actually fix it?

TIA!
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Old 23-05-2020, 11:22 AM   #2
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Depend on the bluetooth hardware that is embedded into your mobo. You can download from the OEM site. Below is for Intel.

https://downloadcenter.intel.com/dow...?product=59485
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Old 23-05-2020, 11:56 AM   #3
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Depend on the bluetooth hardware that is embedded into your mobo. You can download from the OEM site. Below is for Intel.

https://downloadcenter.intel.com/dow...?product=59485
OK I had a good think about the issue and remembered that I did the upgrade to the F12e bios from the Gigabyte website.

Turns out downgrading the bios to the recommended F11 version that Gigabyte App Center seems to resolve the issue. Will monitor of the next few days and will update the thread.
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Gigabyte x570 Aorus Xtreme
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Gigabyte RTX 2080 Ti Aorus Xtreme 11Gb OC
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Old 23-05-2020, 12:12 PM   #4
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OK so far the Bluetooth is better but still choppy every now and then especially when running 4K youtube videos. Will need to check games as that was also affected - driving me nuts.

I am using Bluetooth audio for now until I have managed to upgrade my study area. At that point I will get a set of decent wired speakers to overcome this nonsense.
Processor
AMD Ryzen 9 3950X - Aorus Liquid Cooler 360
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Gigabyte x570 Aorus Xtreme
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Gigabyte RTX 2080 Ti Aorus Xtreme 11Gb OC
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64GB (16GB x 4) G.Skill Trident Z Neo RGB 3600Mhz CL16
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Old 23-05-2020, 12:48 PM   #5
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OK so far the Bluetooth is better but still choppy every now and then especially when running 4K youtube videos. Will need to check games as that was also affected - driving me nuts.

I am using Bluetooth audio for now until I have managed to upgrade my study area. At that point I will get a set of decent wired speakers to overcome this nonsense.
Buy a USB Bluetooth Dongle.
Atas one with aptx hd available as well.
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Old 23-05-2020, 12:59 PM   #6
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Buy a USB Bluetooth Dongle.
Atas one with aptx hd available as well.
I'm very disappointing as I have the so-called best motherboard and having to deal with this!

Funny thing is it works pretty well with PS4 joypads. But AUDIO - NOPE!

Will live with it IF there really is no real fix until CB is over and I can get someone in to rip down my study area and rebuild it.
Processor
AMD Ryzen 9 3950X - Aorus Liquid Cooler 360
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Gigabyte x570 Aorus Xtreme
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Gigabyte RTX 2080 Ti Aorus Xtreme 11Gb OC
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64GB (16GB x 4) G.Skill Trident Z Neo RGB 3600Mhz CL16
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Dell Ultrasharp 32 4K U3219Q
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Old 23-05-2020, 01:06 PM   #7
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I thought Im the only one with the issue since Im using aorus board also. Connecting to other peripherals seems ok but no luck with m50x headphone.
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Old 23-05-2020, 01:12 PM   #8
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I thought Im the only one with the issue since Im using aorus board also. Connecting to other peripherals seems ok but no luck with m50x headphone.
Mine is not working well with Amazon Echo 3rd gen speakers. I have 2 but Amazon locked down the stereo pair to only work in their echo system so no stereo pair for my PC.
Processor
AMD Ryzen 9 3950X - Aorus Liquid Cooler 360
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Old 23-05-2020, 01:32 PM   #9
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I'm very disappointing as I have the so-called best motherboard and having to deal with this!

Funny thing is it works pretty well with PS4 joypads. But AUDIO - NOPE!

Will live with it IF there really is no real fix until CB is over and I can get someone in to rip down my study area and rebuild it.

You need to re-adjust your expectations with build-in features.

You can buy a
UGREEN Original Wireless USB Bluetooth 4.0 Dongle Audio Receiver Transmitter
Under SGD$10.
https://shopee.sg/UGREEN-Original-Wi...680.1148147460

If you want aptxHD and Bluetooth 5, you need to pay more.

Maybe also not enough band with your PS4 controller?
Try using it for Audio only.
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Old 23-05-2020, 01:39 PM   #10
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Your board using intel wifi and BT right?

Maybe u can update the driver not sure if this been done. I suspect is driver issue.

Have u pair with another BT earphone yet?
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Old 23-05-2020, 01:43 PM   #11
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Your board using intel wifi and BT right?

Maybe u can update the driver not sure if this been done. I suspect is driver issue.

Have u pair with another BT earphone yet?
Yes its Intel WiFi and BT. I have messed around with different bios versions which did seem to make a slight difference,.. paired with different speakers since I have more than 1 and its still crap.

The latest thing I just tested was upgrading the driver as suggested by bendwolf in the link below - Thanks for the suggestion, seems to be working a lot better so far but I'll update again in a day or 2.

https://downloadcenter.intel.com/dow...?product=59485

Gigabyte do a terrible job of keeping drivers up to date. Just for reference they are still pushing out driver version 21.50.1.1 and Intel have version 21.90.2.1 listed as the latest.

I have gone ahead and installed Intel Driver & Support Assistant to avoid silly problems like this in future.

Last edited by hafiz116; 23-05-2020 at 01:50 PM..
Processor
AMD Ryzen 9 3950X - Aorus Liquid Cooler 360
Mainboard
Gigabyte x570 Aorus Xtreme
Graphics Card
Gigabyte RTX 2080 Ti Aorus Xtreme 11Gb OC
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64GB (16GB x 4) G.Skill Trident Z Neo RGB 3600Mhz CL16
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Dell Ultrasharp 32 4K U3219Q
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Aorus NVMe Gen 4 SSD 1TB
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Old 23-05-2020, 01:46 PM   #12
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Yes its Intel WiFi and BT. I have messed around with different bios versions which did seem to make a slight difference,.. paired with different speakers since I have more than 1 and its still crap.

The latest thing I just tested was upgrading the driver as suggested by bendwolf in the link below - Thanks for the suggestion, seems to be working a lot better so far but I'll update again in a day or 2.

https://downloadcenter.intel.com/dow...?product=59485
Oh okey driver update. I use to have this issue until i upgrade the BT card driver. It helps.
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Old 23-05-2020, 02:00 PM   #13
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I also use giga x570 master F11, on latest windows, no issue with BT over creative outlier gold listening to music and zoom cisco calls.

In fact, it is very convenient, since my connection is displayport to monitor + BT earbud + usb out to external dac. I turned off the integrated sound in bios and uninstall realtek audio drivers.

This way can auto switch between my sound devices, default is monitor speakers, if i turn on dac, auto sound to speakers, and if i win+A turn on BT, auto to creative outlier.

i find the gigabtye intel wifi/BT antennae good 4m coverage even though i placed in under my table.
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Old 23-05-2020, 02:20 PM   #14
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Stupid qns but have to ask, you connect the antenna already ?

Last edited by _DeS__; 23-05-2020 at 02:33 PM..
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Old 23-05-2020, 02:58 PM   #15
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Stupid qns but have to ask, you connect the antenna already ?
Yep,.. so far the fix does seem to be the drivers directly downloaded from Intel. No choppy sound yet,.. lets see how it goes for the next day or so.
Processor
AMD Ryzen 9 3950X - Aorus Liquid Cooler 360
Mainboard
Gigabyte x570 Aorus Xtreme
Graphics Card
Gigabyte RTX 2080 Ti Aorus Xtreme 11Gb OC
Memory
64GB (16GB x 4) G.Skill Trident Z Neo RGB 3600Mhz CL16
Display
Dell Ultrasharp 32 4K U3219Q
Storage
Aorus NVMe Gen 4 SSD 1TB
Casing
Lian Li PC-011 Dynamic Razer edition
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Corsair AX850
Audio
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