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If you’re thinking of buying a Secretlab chair… do NOT. Winter will come.

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Old 15-03-2019, 01:09 PM   #436
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Here you go

https://sg.carousell.com/p/leather-f...er=%2Flikes%2F

Seems to have a lot of good reviews from ppl.
Anyone tried this service?

Was thinking of using Nappa leather instead of PU Leather again.
$275+50 seems expensive. Almost half the price of my SL chair.
They are offering only 1 free logo whereas the original chair has 4.
Good thing is customizable.
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Old 15-03-2019, 01:19 PM   #437
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Anyone tried this service?

Was thinking of using Nappa leather instead of PU Leather again.
$275+50 seems expensive. Almost half the price of my SL chair.
They are offering only 1 free logo whereas the original chair has 4.
Good thing is customizable.
You should compare to NAPA leather SL chair ma... why you comparing to your PU leather SL chair
$275 + 50 compared to $1300 is cheap liao
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Old 15-03-2019, 01:56 PM   #438
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You should compare to NAPA leather SL chair ma... why you comparing to your PU leather SL chair
$275 + 50 compared to $1300 is cheap liao
Seller no guarantee nor warranty what.
Secretlab has 2 years warranty.
It's like deposit into bank vs deposit into a salesman's pocket.
Company vs 1-man.

Somemore doesn't really state how to clean and maintain, later same thing happen, catagorised under wear & tear, seller can't be bothered to do anything.
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Old 15-03-2019, 02:03 PM   #439
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You should compare to NAPA leather SL chair ma... why you comparing to your PU leather SL chair
$275 + 50 compared to $1300 is cheap liao
So chair spoil.... come to you for RMA? You give me new chair isit
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Old 15-03-2019, 04:11 PM   #440
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So chair spoil.... come to you for RMA? You give me new chair isit
If you need the services of the carouseller then your SL warranty probably ended, still wanna think about rma for what
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Old 15-03-2019, 08:53 PM   #441
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Seller no guarantee nor warranty what.
Secretlab has 2 years warranty.
It's like deposit into bank vs deposit into a salesman's pocket.
Company vs 1-man.

Somemore doesn't really state how to clean and maintain, later same thing happen, catagorised under wear & tear, seller can't be bothered to do anything.
I am actually getting mine done with the seller. They have a registered company that sells some Automotive parts on Qoo10.

You can even see that he is selling Refurbished SL chairs already holstered with Napa Leather that is priced at the same price as the PU leather chairs for SL.

Yes, it is customizable. I am getting 3 logos done on mine. Just top up $20 for each additional logo.

Seller has even the carbon design done on the leather as I wanted it to be as close to the original design as possible. Just with a change of leather to Napa. Mine is out of warranty and only started peeling after 2 years. SL will take my Titan for the same price as an Omega. $75. Screw that. No more SL for me.

Also since you asked about warranty, I asked on your behalf. Yes, they provide warranty. 1 years worth. But Napa leather will last way longer than that.

So basically, mine has 2 different leathers. But you can have more so you can have many different colours on your chair per area. I'd say that's a steal. I like the Omega/Titan design. But I hate to have the chair go to waste just because of leather. Knowing I can easily repair it in the future, brings me much assurance.

The seller is having a delay in building the chair. High chance because I'm not the only one seeking his service after the previous poster posted about it.

Payment wise, half is deposit, the other is COD when they deliver back your chair to you.

Last edited by LiLAsN; 15-03-2019 at 08:57 PM..
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Old 16-03-2019, 07:05 PM   #442
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I am actually getting mine done with the seller. They have a registered company that sells some Automotive parts on Qoo10.

Also since you asked about warranty, I asked on your behalf. Yes, they provide warranty. 1 years worth. But Napa leather will last way longer than that.
Simi company name? I go dig.
Hmm....1 year? If confident that Napa Leather can last 5~10 years, why warranty not that long? If got problem after 1.5 years like Secretlab = GG
Hope u get your chair then post reviews. I don't really care about logo.
The Napa Leather provided is better/same quality than Secretlab's Napa leather? Later after a few years, doesn't peel but crumpled and crack like my leather sofa.
Any maintenance tips?
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Old 19-03-2019, 08:54 AM   #443
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Mine omega started to peel last week
Brought on 2017 June.
Search online and found that many people facing peeling issue.
Still within 2 years have warranty ?
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Old 19-03-2019, 02:35 PM   #444
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Mine omega started to peel last week
Brought on 2017 June.
Search online and found that many people facing peeling issue.
Still within 2 years have warranty ?
Don't think warranty cover peeling
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Old 19-03-2019, 03:13 PM   #445
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Mine omega started to peel last week
Brought on 2017 June.
Search online and found that many people facing peeling issue.
Still within 2 years have warranty ?

Peeling is part of normal wear and tear.
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Old 20-03-2019, 04:29 PM   #446
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You guys can consider getting this for your OMEGA chair. I've been using this for 1 week. Able to cover all the peeled off area. Quite smooth feeling too
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Old 23-03-2019, 12:00 AM   #447
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not gonna go with secretlab offer. $150 to replace just seat then less than 2 years spoil again? think better get my chair upholstery with Nappa leather and get another herman miller.
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Old 05-04-2019, 06:42 PM   #448
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Bought mine on March 2018 , and realised it cracked at the side on 03 April 2019. I maintained it with the leather cleaner provided and its in an aircon room almost every night. Suspect that the omega STEALTH is mass produced because my leather wasn't tightly wrapped which resulted in a bend in the leather followed by a crack, and flake. Also, i emailed damn regarding it and they deemed its due to sweat. Tsk... who sweat on the corner of the chair man. SL MANAGER ALSO OFFERED ME A $100 TRADE IN OR A $150 REPAIR COST , WHICH WAS THEN REDUCED TO $89. WOW , BIG COMPANY CAN SUKASUKA CHANGE REPAIR COST WOR, WHY NOT REPAIR FREE? I STILL HAVE 11MONTHS OF WARRANTY. Those interested , just pm me, i can send u all the inconsistent reply of email and some hidden marketing by them.

"Before I go ahead to address your concerns, I would like to gently remind you that that as each leather part is painstakingly handmade, it will result in no one piece being completely identical. Slight minor variations arising from handmade workmanship is to be expected between pieces in the way that the leather is pleated, stitched, folded, joined, pressed or pulled"

Buy at your own risk guys.

No a hater of secretlab, just utterly disappointed. Their warranty Basically covers NOTHING.
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Old 12-04-2019, 08:17 PM   #449
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Same thing happened to me, I sit on it like 3-4 times a month only, after having kids. First year maybe every other day, now peeling and their customer support only offer me $70 trade in plus$30 voucher. Bought it for $599. Now going to find car seat cushion to wrap it zzz
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Old 12-04-2019, 10:14 PM   #450
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sounds real bad, guess no secret lab.
wonder what’s a equivalent good gaming chair then?
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