HWZ Forums

Login Register FAQ Mark Forums Read

If you’re thinking of buying a Secretlab chair… do NOT. Winter will come.

Like Tree54Likes
Reply
 
LinkBack Thread Tools
Old 20-08-2019, 05:27 PM   #571
Member
 
Karakashi's Avatar
 
Join Date: Apr 2015
Posts: 405
PSA: for those we don't know. They have peel protection replacement policy of 5years/2years for their 2020 & 2018 chairs https://secretlab.sg/pages/peelprotection
Karakashi is offline   Reply With Quote
Old 20-08-2019, 05:29 PM   #572
Senior Member
 
Join Date: Aug 2004
Posts: 787
Nice. In term of comfort, which gaming chair is the recommended one?


PSA: for those we don't know. They have peel protection replacement policy of 5years/2years for their 2020 & 2018 chairs https://secretlab.sg/pages/peelprotection
joeidle1 is offline   Reply With Quote
Old 20-08-2019, 10:38 PM   #573
Member
 
Karakashi's Avatar
 
Join Date: Apr 2015
Posts: 405
Nice. In term of comfort, which gaming chair is the recommended one?
I'm one of their earlier customers from 2016. Also one of their luckier ones as my Omega is still completely fine. I personally am very happy with the Omega, I find it difficult to use generic office chairs

IMO dont bother with the cheapo brands. they use filmsy parts and refurbished foam. Secret lab's issue is their PU leather which will likely happen to other brands, plus they sell so many chairs so confirm more incidents. Rest of the chair feels very solid, and now they have the peel guarantee, so I would go for the secretlab
Karakashi is offline   Reply With Quote
Old 20-08-2019, 10:56 PM   #574
Senior Member
 
Join Date: Aug 2004
Posts: 787
Thanks! I'll go check out Omega and Titan.

Btw, does secretlabs have promotion like during PC show etc?


I'm one of their earlier customers from 2016. Also one of their luckier ones as my Omega is still completely fine. I personally am very happy with the Omega, I find it difficult to use generic office chairs

IMO dont bother with the cheapo brands. they use filmsy parts and refurbished foam. Secret lab's issue is their PU leather which will likely happen to other brands, plus they sell so many chairs so confirm more incidents. Rest of the chair feels very solid, and now they have the peel guarantee, so I would go for the secretlab
joeidle1 is offline   Reply With Quote
Old 21-08-2019, 02:19 PM   #575
Senior Member
 
tokiya's Avatar
 
Join Date: Nov 2005
Posts: 1,020
Please do not be misled by their fake 'peel protection program' -

you need to wait for 4-5months and pay them a servicing fee for a replacement set using the same old trash pu material
OR
they make you trade in your chair at a pathetic value, (you need to pay them a few hundred more to fix your pu peeling problem)

Trash marketing gimmick
Tan Gee Ming likes this.

Last edited by tokiya; 21-08-2019 at 02:22 PM..
tokiya is offline   Reply With Quote
Old 21-08-2019, 02:23 PM   #576
Senior Member
 
tokiya's Avatar
 
Join Date: Nov 2005
Posts: 1,020
PSA: for those we don't know. They have peel protection replacement policy of 5years/2years for their 2020 & 2018 chairs https://secretlab.sg/pages/peelprotection
for any new customers who don't know their trash pu leather problem and think they fixed the problem with this peel protection policy, it's not a FREE REPLACEMENT.
tokiya is offline   Reply With Quote
Old 21-08-2019, 09:05 PM   #577
Junior Member
 
Join Date: Mar 2012
Posts: 76
Roughly how much would it cost to do a re upholstery? Was thinking of buying a 2nd hand omega from carosell, they have a few going for 100-200.
__________________
3DS FC 3239-3462-3140
Graphics Card
Asus GTX 1060 OC
OS
Windows 10

Xanforce is offline   Reply With Quote
Old 21-08-2019, 10:21 PM   #578
Great Supremacy Member
 
Join Date: May 2008
Posts: 74,533
Roughly how much would it cost to do a re upholstery? Was thinking of buying a 2nd hand omega from carosell, they have a few going for 100-200.
https://sg.carousell.com/p/leather-f...ort_by=popular
Processor
Ryzen 2400G + Cryorig C7
Mainboard
ASRock Fatal1ty B450 Gaming-ITX/ac
Memory
Corsair Vengeance LPX DDR 2933MHz(2 x 8GB)
Display
LG 29UC88
Storage
970 EVO NVMe M.2 250GB | Samsung 860 EVO 1TB
Casing
Fractal Design Node 202
PSU
Corsair SF600 Platinum Plus
Audio
Schiit Modi 2 Uber | Swan M50W
OS
Windows 10 Pro

Gixxerfied is offline   Reply With Quote
Old 24-08-2019, 12:09 PM   #579
Senior Member
 
Join Date: Aug 2004
Posts: 787
Anyone used Noble Chairs before? How is it?
__________________
Stay young, stay foolish.
joeidle1 is offline   Reply With Quote
Old 24-08-2019, 09:08 PM   #580
Member
 
Join Date: Apr 2015
Posts: 169
honestly i'd just buy an ikea markus, cheaper and better for your back.


of course if i had 2k to spare i'd buy the herman miller ones but ... ya


generally in sg's climate PU degrades quite quickly, best to buy fabric or mesh chair
spectrearc is offline   Reply With Quote
Old 25-08-2019, 12:06 PM   #581
Master Member
 
Join Date: Nov 2006
Posts: 4,062
Anyone used Noble Chairs before? How is it?

Same same as secretlab. pu is pu.
Processor
Intel i7 4770k @ Stock
Mainboard
Asrock Z87 Killer
Graphics Card
Palit GTX 580 3GB
Memory
Crucial 1866 8GBx2
Display
Achieva Shimian 27"
Storage
Intel 530 240GB, 2 x Samsung F3 1TB @ Raid 0, Hitachi 7200RPM 1TB, WD Black 1TB
Casing
NZXT Phantom
PSU
FSP Aurum 650W
Audio
Creative SoundBlaster Z, Audioengine A5
OS
Windows 8.1

Swiftbladez is offline   Reply With Quote
Old 25-08-2019, 01:31 PM   #582
Arch-Supremacy Member
 
Phen8210's Avatar
 
Join Date: Jul 2011
Posts: 12,068
what chair u guys recommend? below $300
__________________
WTS: Thermal Grizzly Kryonaut (11.1 Gram) @ $55, PM ME (NEGOTIABLE)
Processor
Ryzen 7 3700x w/ Be Quiet! Dark Rock 4
Mainboard
Asrock B450M PRO4
Graphics Card
EVGA GTX 1080TI Founders Edition 11G
Memory
Corsair LPX 3000 MHZ 2x8 GB
Display
DELL U2417H
Storage
Crucial MX300 750GB SSD
Casing
Fractal Design Mini C
PSU
Corsair AX860i 80+ Platinum
OS
Windows 10 64 Bit

Phen8210 is online now   Reply With Quote
Old 26-08-2019, 09:32 AM   #583
Junior Member
 
Join Date: Jun 2012
Posts: 37
Updated status of my Secretlab Chair

More peeling and leather parts on the floor.
Side armrests breaking.

Thread here:
https://forums.hardwarezone.com.sg/h...6052639-4.html

Images here:
https://imgur.com/gallery/XLAPIEV
https://imgur.com/a/XLAPIEV

fml.

Still trying to email them to claim 2 year warranty. Probably fail again
Processor
7th Generation Intel® Core™ i7-7700HQ Processor
Mainboard
Intel® HM100 Series Chipset
Graphics Card
NVIDIA® GeForce GTX 1070
Display
15.6” (39.62cm) FHD (1920x1080) 120HZ Display with GSYNC support
PSU
Full Range AC adapter, AC in 100~240V, 50~60Hz, DC output 19.5V, 11.8A, 230W
Audio
SOUND BLASTER® X-FI® MB5
OS
Windows 10

eliteguardiangi is offline   Reply With Quote
Old 26-08-2019, 09:40 AM   #584
Senior Member
 
xtractor's Avatar
 
Join Date: Sep 2008
Posts: 1,573
Updated status of my Secretlab Chair

More peeling and leather parts on the floor.
Side armrests breaking.

Thread here:
https://forums.hardwarezone.com.sg/h...6052639-4.html

Images here:
https://imgur.com/gallery/XLAPIEV
https://imgur.com/a/XLAPIEV

fml.

Still trying to email them to claim 2 year warranty. Probably fail again

now time to ask the loyal "secretlab supporter" to explain to you what to do next?
use and buy secretlab chair treatment solution?or ur invested $500++ chair gone to waste liao
Processor
Intel I9-9900K H100I Pro RGB OC @ 5GHZ
Mainboard
Msi MPG Z390 Gaming Pro Carbon
Graphics Card
RTX 2070 Msi Armor 8GB
Memory
Corsair Vengeance Pro 32gb 3200mhz OC@3733Mhz
Display
Acer Predator XB271HU
Storage
256GB M.2 Samsung 950 Pro 1TB M.2 Samsung 860 EVO 1TB WD Black 3TB Seagate BarraCuda
Casing
Phanteks Enthoo Evolv ATX Tempered Glass
PSU
Seasonic X 750w
Audio
Realtek ALC887
OS
Windows 10 Pro 64 Bit

xtractor is offline   Reply With Quote
Old 26-08-2019, 10:36 AM   #585
Master Member
 
DaRkXiDe's Avatar
 
Join Date: Apr 2004
Posts: 2,886
Any solutions for squeaky chair? Mine very noisy shift a bit will creak and squeak.
Processor
AMD Ryzen 7 3700X
Mainboard
ASUS ROG X470 Strix Gaming-F
Graphics Card
ASUS ROG Strix Vega 64
Memory
Ballistix Elite DDR4 3600 CL16 2 X 8GB
Display
Prism X340
Storage
Adata & Samsung SSD
Casing
Fractal Design R5
PSU
Corsair RM750 Gold
OS
Windows 10 Pro

DaRkXiDe is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On