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-   -   If you’re thinking of buying a Secretlab chair… do NOT. Winter will come. (https://forums.hardwarezone.com.sg/hardware-clinic-2/if-you%92re-thinking-buying-secretlab-chair%85-do-not-winter-will-come-5686050.html)

Brisance 07-09-2017 10:54 AM

If you’re thinking of buying a Secretlab chair… do NOT. Winter will come.
 
UPDATE: The Secretlab team reached out to me - supposedly this peeling happens to a small minority of users, primarily caused by prolonged exposure to sweat. The good news - they're offering replacements for anyone affected. I think it's a great step forward (it's not a small cost at all, one can imagine), and I very much appreciate it. Plus points for service recovery. They've earned my respect.

It will come in the form of your chair peeling. It will Snow white and black flakes all over your room. For $500, it’s advertised as the ‘crème de la crème’ of chairs. When buying it, I figured to pay a bit more for a quality one that would last me.

This ‘Premium quality’, ‘durable’, made with ‘High quality core materials’ chair lasted me 15 months before it started to peel simultaneously in multiple places including the sides. Usage may Varys, but It’s probably not just a super abrasive butt mistreating the chair. It hasn’t seen direct sunlight, just regular ol’ Singapore humidity, like every other chair for home use.

Support offered to replace the seat and backrest leather for $150, about 30% of the chair itself. Plus a very generous complimentary bottle of ‘premium’ leather cleaner. $150 for another brief 15 months before my chair turns Greyscale and my room Castle Black? Not today.

It’s not all doom and gloom. It’s a comfortable chair for sure, and the mechanisms have held up well. It’s just that if you’re expecting it to last you for years to come, I implore you - don’t get Littlefingered.

commach 07-09-2017 11:09 AM

How does a bottle of ‘premium’ leather cleaner prevent pealing from PU "leather" or clean it?

|||||||||| 07-09-2017 11:11 AM

Oh no, another case.

Mobbyland 07-09-2017 11:22 AM

Oh wow... mine is at the 12th month now still fine. Gonna get some leather conditional hopefully to make it last.

m0n0n0ke 07-09-2017 11:39 AM

Secretlab again

shadey 07-09-2017 11:41 AM

Quote:

Originally Posted by commach (Post 110155111)
How does a bottle of ‘premium’ leather cleaner prevent pealing from PU "leather" or clean it?

It does not. It's the same thing that happens to headset cushions or those PV leather sofas. Peel peel peel.

K202020K 07-09-2017 11:42 AM

Go call up the upholstery shop or car interior upholstery contractor to change the damaged skin. Fabric materials would be more economical.
Thanks for sharing bro.
Best wishes and good luck

Sent from Nagasaki長崎, Japan日本 using GAGT

K202020K 07-09-2017 11:58 AM

Good quality PVC leather don't peel, from my experience.
Last time I've got one Ikea office chair also had the same problem. It's due to the inferior materials supplied by sub-standard vendors.

Moral of the thread : expensive products are not 100% confirmed to be defects-free, & low price products can be quite lasting, sometimes

Sent from Nagasaki長崎, Japan日本 using GAGT

yusoffb01 07-09-2017 12:04 PM

Pay so much for cheapo material

Koenig168 07-09-2017 12:05 PM

Quote:

Originally Posted by Brisance (Post 110154855)
It will come in the form of your chair peeling. It will Snow white and black flakes all over your room. For $500, it’s advertised as the ‘crème de la crème’ of chairs. When buying it, I figured to pay a bit more for a quality one that would last me.

Secretlab is hardly ‘crème de la crème’, certainly not with PU "leather".

shadey 07-09-2017 12:17 PM

Quote:

Originally Posted by Koenig168 (Post 110156177)
Secretlab is hardly ‘crème de la crème’, certainly not with PU "leather".

Only their pricing is crème de la crème

_DeS__ 07-09-2017 12:20 PM

Go for the $200 taobao ergonomic chair anyday anytime.

Mikiberry 07-09-2017 12:51 PM

Later you see defenders come in liao.
Pop corn time.

Limexx 07-09-2017 12:57 PM

In B4 kena deleted

Sent from Xiaomi REDMI NOTE 4 using GAGT

Supersen 07-09-2017 01:01 PM

TS, how long did you purchase the secretlab chair?

why so jialet until like that :eek:

chaoswar 07-09-2017 01:47 PM

I thought of buy the titan , look like my dxracer last better , been using for nearly 3yrs

Brisance 07-09-2017 01:47 PM

Quote:

Originally Posted by Supersen (Post 110157043)
TS, how long did you purchase the secretlab chair?

why so jialet until like that :eek:

Since Dec 2015, so coming to 2 years. But the peeling started at 15 months.

If it's an extra sweaty back causing faster wear and tear, maybe can understand, but even the sides peel to such an extreme, I feel like it speaks to the overall durability

lifeishard 07-09-2017 01:47 PM

Can you or anyone hit your seat cushion and see if there's a lot of dust flying out? Mine is those fabric seat from q10, accidentally hit the cushion seat and I saw so much dust so planning to go fake leather seat now.

nexusRAGER 07-09-2017 01:51 PM

in before thread gets removed

Supersen 07-09-2017 01:59 PM

Quote:

Originally Posted by Brisance (Post 110157662)
Since Dec 2015, so coming to 2 years. But the peeling started at 15 months.

If it's an extra sweaty back causing faster wear and tear, maybe can understand, but even the sides peel to such an extreme, I feel like it speaks to the overall durability

report to secretlab and make a complain to them on facebook, hopefully they will reply or rebate some warranty or replacement

let us know your outcome too!

this outcome will undermine the confidence of existing and new secretlab owners sia!

Crimson_FURY 07-09-2017 02:05 PM

Mine is the leather version (non PU), i think its called the Elite? Anyway after 14 months for me still so far so good. Sorry to hear about your issues with PU. Those dead set on buying secretlab still, maybe consider the full leather version instead

longsiew 07-09-2017 02:33 PM

heng,,,me using the chair like those in kopitiam....Dunno for how may donkey years liao still good condition....lol:vijayadmin:

yusoffb01 07-09-2017 02:46 PM

Quote:

Originally Posted by lifeishard (Post 110157668)
Can you or anyone hit your seat cushion and see if there's a lot of dust flying out? Mine is those fabric seat from q10, accidentally hit the cushion seat and I saw so much dust so planning to go fake leather seat now.

vacuum it. .

MaoZeDuo 07-09-2017 02:49 PM

Quote:

Originally Posted by _DeS__ (Post 110156404)
Go for the $200 taobao ergonomic chair anyday anytime.

Got link? :D

blurwulf 07-09-2017 03:00 PM

Bought my chair $60 only at ntuc. Playing games on it, watching movies and fapping, over 2 years liao the chair still serving me without problem.

Sent from Sent from my butthole using GAGT

Limexx 07-09-2017 03:24 PM

Quote:

Originally Posted by _DeS__ (Post 110156404)
Go for the $200 taobao ergonomic chair anyday anytime.

Later sexplode ah

Sent from Xiaomi REDMI NOTE 4 using GAGT

shadey 07-09-2017 03:30 PM

This one lagi best. Good ventilation.

https://images-na.ssl-images-amazon....DL._SY355_.jpg

wizardundo 07-09-2017 03:53 PM

The last time I solve the flaking is using transparent duct tape and tape over it. :s13:

I like mesh chair now but then.. It traps dust/dirt, lesser cushiony feel and sagging over time. I think I'll switch to basic fabric cushion for my next chair. :s12:

lifeishard 07-09-2017 04:08 PM

Quote:

Originally Posted by wizardundo (Post 110159712)
The last time I solve the flaking is using transparent duct tape and tape over it. :s13:

I like mesh chair now but then.. It traps dust/dirt, lesser cushiony feel and sagging over time. I think I'll switch to basic fabric cushion for my next chair. :s12:

Fabric cushion also trap dust right? Thinking to move to leather or pure plastic chair, so bloody disgusting when you try caning the cushion seat and all dust flew up.

lifeishard 07-09-2017 04:10 PM

Quote:

Originally Posted by yusoffb01 (Post 110158619)
vacuum it. .

Tried, reduce the dust only. My OCD really cannot Tahan knowing there's so much dust still. 😩

xtractor 07-09-2017 06:43 PM

Quote:

Originally Posted by Mikiberry (Post 110156889)
Later you see defenders come in liao.
Pop corn time.

in b4 thread been deleted
see how long will this thread last then
already discuss about the material of the seat
price =return profit 70% just forget it not going to improvise the exterior material
quality=just look at the return profit.....PU leather over Pure leather no way!!

gld998 07-09-2017 06:59 PM

Quote:

Originally Posted by Brisance (Post 110154855)
http://i.imgur.com/U9VEMu0.jpghttp://i.imgur.com/3Cinvg9.jpg

It will come in the form of your chair peeling. It will Snow white and black flakes all over your room. For $500, it’s advertised as the ‘crème de la crème’ of chairs. When buying it, I figured to pay a bit more for a quality one that would last me.

This ‘Premium quality’, ‘durable’, made with ‘High quality core materials’ chair lasted me 15 months before it started to peel simultaneously in multiple places including the sides. Usage may Varys, but It’s probably not just a super abrasive butt mistreating the chair. It hasn’t seen direct sunlight, just regular ol’ Singapore humidity, like every other chair for home use.

Support offered to replace the seat and backrest leather for $150, about 30% of the chair itself. Plus a very generous complimentary bottle of ‘premium’ leather cleaner. $150 for another brief 15 months before my chair turns Greyscale and my room Castle Black? Not today.

It’s not all doom and gloom. It’s a comfortable chair for sure, and the mechanisms have held up well. It’s just that if you’re expecting it to last you for years to come, I implore you - don’t get Littlefingered.

:s13::s13::s13: i hooted my gaming chair from ezbuy at 60plus... song song still using!

berber 07-09-2017 07:42 PM

My omega started peeling also.. Jialat...

Ark Law 07-09-2017 07:46 PM

Quote:

Originally Posted by gld998 (Post 110162784)
:s13::s13::s13: i hooted my gaming chair from ezbuy at 60plus... song song still using!

Sic model pls

Techno Pride 07-09-2017 08:16 PM

My Dxracer F series OH/FH08 has started flaking too. I think one and half years old?

OutBreak 07-09-2017 08:58 PM

Aeron chair is the best! Nothing can beat it! :s13:

koroshiya8 07-09-2017 09:02 PM

Got a 2nd hand Herman Miller. Never look back since.. from a 2 time dxracer owner. Gaming chair just isn't for our climate especially wo aircon.

win_man 07-09-2017 09:36 PM

Just eat one Mentos and peel everything out so that it doesn't peel anymore. Expensive lesson learnt. For me i don't even bother going to their booth during shows. hahahaha

hekk05 07-09-2017 09:42 PM

Import the FD01 aka the only pure fabric DXRacer chair. No more worries about PU leather peeling!

Thunderbolt 3 08-09-2017 12:39 AM

support local start ups is like tt. if you dig my old threads i tell ppl to support amazon prime and nt the local startup rivals.

seePyou 08-09-2017 01:09 AM

In before Admin burn down this thread

there was once a thread like this but it disappeared
ppl get silenced when it comes to product complains

ragnarok95 08-09-2017 08:02 AM

Quote:

Originally Posted by seePyou (Post 110168905)
In before Admin burn down this thread

there was once a thread like this but it disappeared
ppl get silenced when it comes to product complains

In first .

m0n0n0ke 08-09-2017 08:24 AM

Quote:

Originally Posted by seePyou (Post 110168905)
In before Admin burn down this thread

there was once a thread like this but it disappeared
ppl get silenced when it comes to product complains

I screen shot first

idjekyll 08-09-2017 08:25 AM

Quote:

Originally Posted by seePyou (Post 110168905)
In before Admin burn down this thread

there was once a thread like this but it disappeared
ppl get silenced when it comes to product complains

especially products that were highly lauded in their own reviews.

DeMisE 08-09-2017 09:39 AM

hardcore “fanboys” will still buy one lah
i mentioned to those people who die die like secret lab that i was gonna buy a chair for $300+.
kena suan, say pay $200 more can get secretlab.
show them hwz reviews of leather peeling, they still insist on secretlab
very good marketing i guess, time to laugh at my friends later when it starts to peel

K202020K 08-09-2017 10:55 AM

Quote:

Originally Posted by DeMisE (Post 110171303)
hardcore “fanboys” will still buy one lah
i mentioned to those people who die die like secret lab that i was gonna buy a chair for $300+.
kena suan, say pay $200 more can get secretlab.
show them hwz reviews of leather peeling, they still insist on secretlab
very good marketing i guess, time to laugh at my friends later when it starts to peel

Some sick people love to act rich , talk rich. Every thing people say expensive, not worth, not good value, not justified. They'll argue as if money is falling from the sky like rain, for them

How lian how tuck looks down on their poorer countrymen
But the reality is the bank account balance is negative one every month. Just want to show off to camouflage their financial insecurity, and as escape from real life's miseries

If you know well, rich people always keep low profile one. Very humble, never act arrogant one.

And never "xuan xiao" those who couldn't afford expensive stuff. They are not only rich in financial standing but also rich in their mindset. Hope I don't antagonize some people here , but can help them to move along.

Sent from Nagasaki長崎, Japan日本 using GAGT

xtractor 08-09-2017 11:31 AM

Quote:

Originally Posted by K202020K (Post 110172570)
Some sick people love to act rich , talk rich. Every thing people say expensive, not worth, not good value, not justified. They'll argue as if money is falling from the sky like rain, for them

How lian how tuck looks down on their poorer countrymen
But the reality is the bank account balance is negative one every month. Just want to show off to camouflage their financial insecurity, and as escape from real life's miseries

If you know well, rich people always keep low profile one. Very humble, never act arrogant one.

And never "xuan xiao" those who couldn't afford expensive stuff. They are not only rich in financial standing but also rich in their mindset. Hope I don't antagonize some people here , but can help them to move along.

Sent from Nagasaki長崎, Japan日本 using GAGT

bro we are here not to discuss who is rich and poor or who can afford it or not.....mind ur own business la......they oso dont use ur money to pay so why kpkb.this is not EDMW forum
for those who bought it,use it and encounter peeling skin....... lesson learnt and move on thats all
this thread is more to quality over price discussion........even though i never use ttheir product i never had the extend to curse people like that.dont be childish la

K202020K 08-09-2017 11:47 AM

Quote:

Originally Posted by xtractor (Post 110173182)
bro we are here not to discuss who is rich and poor or who can afford it or not.....mind ur own business la......they oso dont use ur money to pay so why kpkb.this is not EDMW forum
for those who bought it,use it and encounter peeling skin....... lesson learnt and move on thats all
this thread is more to quality over price discussion........even though i never use ttheir product i never had the extend to curse people like that.dont be childish la

Sorry to have antagonize you bro
And sorry for being side tracked from the main point of defects discussion. Just sharing my own observations.
Just skip it if it's not your cup of tea lah. Good day, and very sorry to spoil your mood bro. My sincere apologies to you

Sent from Nagasaki長崎, Japan日本 using GAGT

xtractor 08-09-2017 11:57 AM

Quote:

Originally Posted by K202020K (Post 110173510)
Sorry to have antagonize you bro
And sorry for being side tracked from the main point of defects discussion. Just sharing my own observations.
Just skip it if it's not your cup of tea lah. Good day, and very sorry to spoil your mood bro. My sincere apologies to you

Sent from Nagasaki長崎, Japan日本 using GAGT

thanks bro after all we are human....sorry for my harsh word too...have a good day to u too....forgive and forget 👍

K202020K 08-09-2017 12:05 PM

Quote:

Originally Posted by xtractor (Post 110173655)
thanks bro after all we are human....sorry for my harsh word too...have a good day to u too....forgive and forget �

Ha ha no problem at all lah
Good day bro

Sent from Nagasaki長崎, Japan日本 using GAGT


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