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If you’re thinking of buying a Secretlab chair… do NOT. Winter will come.

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Old 07-09-2017, 10:54 AM   #1
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Exclamation If you’re thinking of buying a Secretlab chair… do NOT. Winter will come.

UPDATE: The Secretlab team reached out to me - supposedly this peeling happens to a small minority of users, primarily caused by prolonged exposure to sweat. The good news - they're offering replacements for anyone affected. I think it's a great step forward (it's not a small cost at all, one can imagine), and I very much appreciate it. Plus points for service recovery. They've earned my respect.

It will come in the form of your chair peeling. It will Snow white and black flakes all over your room. For $500, it’s advertised as the ‘crème de la crème’ of chairs. When buying it, I figured to pay a bit more for a quality one that would last me.

This ‘Premium quality’, ‘durable’, made with ‘High quality core materials’ chair lasted me 15 months before it started to peel simultaneously in multiple places including the sides. Usage may Varys, but It’s probably not just a super abrasive butt mistreating the chair. It hasn’t seen direct sunlight, just regular ol’ Singapore humidity, like every other chair for home use.

Support offered to replace the seat and backrest leather for $150, about 30% of the chair itself. Plus a very generous complimentary bottle of ‘premium’ leather cleaner. $150 for another brief 15 months before my chair turns Greyscale and my room Castle Black? Not today.

It’s not all doom and gloom. It’s a comfortable chair for sure, and the mechanisms have held up well. It’s just that if you’re expecting it to last you for years to come, I implore you - don’t get Littlefingered.
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Last edited by Brisance; 15-10-2017 at 01:30 PM..
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Old 07-09-2017, 11:09 AM   #2
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How does a bottle of ‘premium’ leather cleaner prevent pealing from PU "leather" or clean it?
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Old 07-09-2017, 11:11 AM   #3
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Oh no, another case.
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Old 07-09-2017, 11:22 AM   #4
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Oh wow... mine is at the 12th month now still fine. Gonna get some leather conditional hopefully to make it last.
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Old 07-09-2017, 11:39 AM   #5
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Secretlab again
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Old 07-09-2017, 11:41 AM   #6
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How does a bottle of ‘premium’ leather cleaner prevent pealing from PU "leather" or clean it?
It does not. It's the same thing that happens to headset cushions or those PV leather sofas. Peel peel peel.
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Old 07-09-2017, 11:42 AM   #7
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Go call up the upholstery shop or car interior upholstery contractor to change the damaged skin. Fabric materials would be more economical.
Thanks for sharing bro.
Best wishes and good luck

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Old 07-09-2017, 11:58 AM   #8
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Good quality PVC leather don't peel, from my experience.
Last time I've got one Ikea office chair also had the same problem. It's due to the inferior materials supplied by sub-standard vendors.

Moral of the thread : expensive products are not 100% confirmed to be defects-free, & low price products can be quite lasting, sometimes

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Old 07-09-2017, 12:04 PM   #9
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Pay so much for cheapo material
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Old 07-09-2017, 12:05 PM   #10
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It will come in the form of your chair peeling. It will Snow white and black flakes all over your room. For $500, it’s advertised as the ‘crème de la crème’ of chairs. When buying it, I figured to pay a bit more for a quality one that would last me.
Secretlab is hardly ‘crème de la crème’, certainly not with PU "leather".
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Old 07-09-2017, 12:17 PM   #11
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Secretlab is hardly ‘crème de la crème’, certainly not with PU "leather".
Only their pricing is crème de la crème
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Old 07-09-2017, 12:20 PM   #12
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Go for the $200 taobao ergonomic chair anyday anytime.
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Old 07-09-2017, 12:51 PM   #13
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Later you see defenders come in liao.
Pop corn time.
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Old 07-09-2017, 12:57 PM   #14
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In B4 kena deleted

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Old 07-09-2017, 01:01 PM   #15
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TS, how long did you purchase the secretlab chair?

why so jialet until like that
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