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If you're thinking of buying a Secretlab chair... do NOT. Winter will come.

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Old 09-11-2019, 09:08 AM   #616
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I think the issue is secretlab sell us expensive chair when we claim for warranty they dump us out as if we are pest.

If it can’t last through 2 years warranty. It’s hopeless to pay a premium.

Good luck to the rest for brought them.

As for me I never believe their company.

A company they have such high margin yet lousy support don’t deserve to be support by local community.
I didn't follow the entire thread, so you guys are saying that the support team is bad?

Well anyway guess im lucky I bought fabric then. No problem so far
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Old 09-11-2019, 11:14 AM   #617
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Guys with peeling issues and under warranty, what did Secretlab offered to solve the issue?
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Old 03-02-2020, 10:18 AM   #618
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Hi all,

Since it's already 2020, For those using the 2020 version, how was it so far?

& the reason for peeling, am guessing, for the peeling of PU leather is mainly due to working under non-air conditional environment?

thank you
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Old 03-02-2020, 10:38 AM   #619
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Hi all,

Since it's already 2020, For those using the 2020 version, how was it so far?

& the reason for peeling, am guessing, for the peeling of PU leather is mainly due to working under non-air conditional environment?

thank you
My 2020 softweave version still as good as new. No issues to complain so far.

Last edited by elmariachi; 03-02-2020 at 10:43 AM..
Processor
INTEL Core i9 9900KS @ 5.2 GHz(C) / 4.7GHz(R) (1.36V) | EK-Supremacy Classic RGB - Nickel + Plexi
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Old 03-02-2020, 10:44 AM   #620
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Hi all,

Since it's already 2020, For those using the 2020 version, how was it so far?

& the reason for peeling, am guessing, for the peeling of PU leather is mainly due to working under non-air conditional environment?

thank you


Got Aircon still will peel. All fake leather peels.

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Old 03-02-2020, 10:55 AM   #621
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Got Aircon still will peel. All fake leather peels.

Posted from PCWX using Jedi mind trick.
Your 2020 peel? Pics pls.
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Old 03-02-2020, 01:20 PM   #622
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Only noobs buy secretlab la. Overpriced junk. Even IKEA chair 10years also no spoil lol
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Old 03-02-2020, 04:21 PM   #623
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Only noobs buy secretlab la. Overpriced junk. Even IKEA chair 10years also no spoil lol
with secretlab chair, they will increase productivity, reflex, etc etc by 100
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Old 03-02-2020, 05:00 PM   #624
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Only noobs buy secretlab la. Overpriced junk. Even IKEA chair 10years also no spoil lol

YMMV. I remember buying one of the fake leather one from ikea, same same. peel like no tomorrow
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Old 03-02-2020, 05:51 PM   #625
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I remember Secretlab having a more comprehensive warranty for the 2020 PU series. I know before that it sucked for all those that had theirs peel. I went with softweave as I prefer that material and so far it's as good as the first day I've bought it.
Processor
INTEL Core i9 9900KS @ 5.2 GHz(C) / 4.7GHz(R) (1.36V) | EK-Supremacy Classic RGB - Nickel + Plexi
Mainboard
GIGABYTE Z390 Aorus MASTER | 2 X EK-CoolStream Classic SE 360 | EK-XRES 250 SPC PWM Classic RGB
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MSI GeForce RTX 2080 Ti Gaming X TRIO | EK-FC Trio RTX 2080 Ti Classic RGB
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EXTINCT.
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THERMALTAKE View 71 TG Edition | 10 X THERMALTAKE Premium Riing Plus Fans
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Old 03-02-2020, 11:59 PM   #626
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there are still quite alot of kum lan buy secretlab when they can actually use that money and buy a proper good chair like herman miller that can last a lifetime.

nothing beats a full mesh ergonomic chair. once my my Okamura Contessa up lorry.. i will buy herman miller without any thought.

even my friends who owns secretlab chair found my surprisingly comfy than their overprice rebranded china chair.
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Old 04-02-2020, 01:47 PM   #627
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I remember Secretlab having a more comprehensive warranty for the 2020 PU series. I know before that it sucked for all those that had theirs peel. I went with softweave as I prefer that material and so far it's as good as the first day I've bought it.

Read the "comprehensive warranty" clearly


Doesn't cover wear and tear. peeling is wear and tear.
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Old 04-02-2020, 02:02 PM   #628
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there are still quite alot of kum lan buy secretlab when they can actually use that money and buy a proper good chair like herman miller that can last a lifetime.

nothing beats a full mesh ergonomic chair. once my my Okamura Contessa up lorry.. i will buy herman miller without any thought.

even my friends who owns secretlab chair found my surprisingly comfy than their overprice rebranded china chair.
Hihi, may i know where you purchase the Okamura chairs? It look exactly what i wan
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Old 04-02-2020, 04:54 PM   #629
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they replaced my friend’s chair recently with the new 2.0 pu leather for $49.


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Old 04-02-2020, 05:15 PM   #630
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there are still quite alot of kum lan buy secretlab when they can actually use that money and buy a proper good chair like herman miller that can last a lifetime.

nothing beats a full mesh ergonomic chair. once my my Okamura Contessa up lorry.. i will buy herman miller without any thought.

even my friends who owns secretlab chair found my surprisingly comfy than their overprice rebranded china chair.
You are the dumb one.. HM is easily 3 times the price . Want to recommend also recommend properly, don't compare Asus phone w apple or Samsung.
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