HWZ Forums

Login Register FAQ Mark Forums Read

If you're thinking of buying a Secretlab chair... do NOT. Winter will come.

Like Tree105Likes
Reply
 
LinkBack Thread Tools
Old 02-04-2020, 09:10 PM   #676
Master Member
 
Join Date: Apr 2007
Posts: 3,254
Wrote to them about the peeling issue. They reply that they will replaced the seat base and back rest complimentary with a service fees of $49.00. Requested to replace with the fabric type which was rejected. Anyway was told the parts will only be ready in June/July.

Posted from PCWX using Note 10+
you are lucky already.

see what they reply me LOL. last time. when i open the email. i remember not to buy any of their product again.

Option 1: Trade-in Program
Trade-in your current chair at a value of $100* which can be used for all existing chair models available (Prime PU Leather, SoftWeave™ Series). The trade-in value (Discount Code) can be used in conjunction with all ongoing promotions.

Option 2: Replacement Seat base @ $150
This will include Complimentary Assembly service [U.P $49
Processor
AMD RYZEN 7 3700X 8-Core 3.6 GHz (4.4 GHz Max Boost)
Mainboard
Gigabyte X570 Aorus PRO WIFI
Graphics Card
ZOTAC RTX 2070 Super Twin Fan 8GB
Memory
CORSAIR Vengeance RGB PRO 32GB (2 x 16GB) DDR4 3200MHz C16 DIMM Ryzen
Display
Acer Predator XB271HU
Storage
SN750 WD 1TB with Heatsink | Manages Window Storage 30TB
Casing
Phanteks Enthoo Evolv X Glass
PSU
Cooler Master V1200 Platinum Full Modular 80+
Audio
Bose Companion 20
OS
Window 10 Pro

chaoprokia is offline   Reply With Quote
Old 02-04-2020, 11:14 PM   #677
Senior Member
 
tingtb's Avatar
 
Join Date: Jun 2007
Posts: 588
Which model u using? If 49 bucks after 2 years to replace brand new seat base and back rest I think its worth it.

Sent from Samsung Galaxy Note 8 using GAGT
This coming Aug is 2 years. 2 years Singnet Broadband with top-up promotion. Try my luck writing to them. Hopefully the replaced seat base has been enhanced and could last.

Posted from PCWX using Note 10+
tingtb is offline   Reply With Quote
Old 02-04-2020, 11:21 PM   #678
Senior Member
 
tingtb's Avatar
 
Join Date: Jun 2007
Posts: 588
you are lucky already.

see what they reply me LOL. last time. when i open the email. i remember not to buy any of their product again.

Option 1: Trade-in Program
Trade-in your current chair at a value of $100* which can be used for all existing chair models available (Prime PU Leather, SoftWeave™ Series). The trade-in value (Discount Code) can be used in conjunction with all ongoing promotions.

Option 2: Replacement Seat base @ $150
This will include Complimentary Assembly service [U.P $49
Their reply to me.



Posted from PCWX using Note 10+
tingtb is offline   Reply With Quote
Old 03-04-2020, 07:38 AM   #679
Moderator
 
Vulpix's Avatar
 
Join Date: Jan 2000
Posts: 98,791
Why are people still buying this brand when a Haworth Souji is like 5xx?
Processor
Intel i7-6700k
Mainboard
Gigabyte GA-Z170MX-Gaming 5
Graphics Card
GeForce GTX 1080 Founder Edition 8GB
Memory
Crucial Ballistix Sport LT 16GB (4 x 8GB) DDR4-2400 Memory
Display
Acer XB271HU
Storage
Samsung SM950 m.2, Sandisk 240gb, 2x 3TB WD Greens
Casing
Phanteks Enthoo EVOLV MicroATX Mini Tower Case
PSU
Corsair AX760i
OS
Windows 10 Professional

Vulpix is offline   Reply With Quote
Old 03-04-2020, 07:44 AM   #680
Supremacy Member
 
Trans-Am's Avatar
 
Join Date: Apr 2014
Posts: 5,340
Why are people still buying this brand when a Haworth Souji is like 5xx?
K/D +10 when you sit on it?

Sent from A universe Where pink PWNED everything using GAGT
Processor
i5-4690 3.5Ghz
Mainboard
Asus H97-PRO GAMER
Graphics Card
ASUS STRIX-GTX970-DC2OC-4GD5
Memory
Kingston HyperX FURY 8GB Kit (2x4GB) 1600MHz DDR3 CL10 DIMM
Display
BenQ XL2420Z
Storage
1x500GB (SSD), 3x 1TB (HDD)
Optical Storage
LG BR
Casing
FD Define R5 (Window)
PSU
Seasonic X-series 650W Modular + Gold
Audio
Sound Blaster Z + Klipsch Promedia 2.1 + Sennheiser Game Zero+ Sennheiser PC 350
OS
Window 7 64 bits

Trans-Am is offline   Reply With Quote
Old 03-04-2020, 07:57 AM   #681
Moderator
 
Vulpix's Avatar
 
Join Date: Jan 2000
Posts: 98,791
K/D +10 when you sit on it?

Sent from A universe Where pink PWNED everything using GAGT
__________________
Path of Exile REVIVAL thread!
Processor
Intel i7-6700k
Mainboard
Gigabyte GA-Z170MX-Gaming 5
Graphics Card
GeForce GTX 1080 Founder Edition 8GB
Memory
Crucial Ballistix Sport LT 16GB (4 x 8GB) DDR4-2400 Memory
Display
Acer XB271HU
Storage
Samsung SM950 m.2, Sandisk 240gb, 2x 3TB WD Greens
Casing
Phanteks Enthoo EVOLV MicroATX Mini Tower Case
PSU
Corsair AX760i
OS
Windows 10 Professional

Vulpix is offline   Reply With Quote
Old 03-04-2020, 01:45 PM   #682
Master Member
 
Join Date: Nov 2006
Posts: 4,254
Their reply to me.



Posted from PCWX using Note 10+

ok la $49 not so bad.
Processor
Ryzen R5 3600
Mainboard
MSI B450 Tomahawk Max
Graphics Card
Palit GTX 980 TI
Memory
Crucial Ballistix 16GB x 2 DDR4 @ 3200 MHz
Display
Some 4K 39" Korean display
Storage
Intel 530 240GB, 2 x Samsung F3 1TB @ Raid 0, Hitachi 7200RPM 1TB, WD Black 1TB
Casing
NZXT H510
PSU
FSP Aurum 650W
Audio
Creative SoundBlaster Z, Audioengine A5
OS
Windows 10

Swiftbladez is offline   Reply With Quote
Old 03-04-2020, 02:36 PM   #683
Moderator
 
Join Date: Dec 2000
Posts: 9,447
My Omega started peeling and once it starts, it won't stop until the entire PU is gone.

Got a trade-in deal with a local firm which has similar adjustment mechanism as Secret Labs. They are quite confident on the quality of their PU and I had placed order for one.

Will share some photos once it's delivered.
__________________

Processor
1.33GHz PowerPC G4
Mainboard
Apple Logic Board
Graphics Card
ATI Mobility Radeon 9700
Memory
512MB
Display
15.2-inch, TFT widescreen
Storage
60GB Ultra ATA/100
Optical Storage
Slot-loading Combo drive
Casing
Aluminium (Powerbook)
OS
Mac OS 10.3.5

yamashita is offline   Reply With Quote
Old 03-04-2020, 02:47 PM   #684
Moderator
 
Vulpix's Avatar
 
Join Date: Jan 2000
Posts: 98,791
My Omega started peeling and once it starts, it won't stop until the entire PU is gone.

Got a trade-in deal with a local firm which has similar adjustment mechanism as Secret Labs. They are quite confident on the quality of their PU and I had placed order for one.

Will share some photos once it's delivered.
Nice! I placed an order for the Haworth Fern, but delivery is like 7-8 weeks later.
__________________
Path of Exile REVIVAL thread!
Processor
Intel i7-6700k
Mainboard
Gigabyte GA-Z170MX-Gaming 5
Graphics Card
GeForce GTX 1080 Founder Edition 8GB
Memory
Crucial Ballistix Sport LT 16GB (4 x 8GB) DDR4-2400 Memory
Display
Acer XB271HU
Storage
Samsung SM950 m.2, Sandisk 240gb, 2x 3TB WD Greens
Casing
Phanteks Enthoo EVOLV MicroATX Mini Tower Case
PSU
Corsair AX760i
OS
Windows 10 Professional

Vulpix is offline   Reply With Quote
Old 03-04-2020, 03:10 PM   #685
Senior Member
 
ZeroX's Avatar
 
Join Date: Aug 2000
Posts: 1,514
Why are people still buying this brand when a Haworth Souji is like 5xx?
Haworth chairs are shi* LOL. I’ve been using them in my office for nearly 10 years now. Always got problems. Handrest material peeling. Back support break. Low quality for high price.
ZeroX is offline   Reply With Quote
Old 03-04-2020, 03:27 PM   #686
Moderator
 
Vulpix's Avatar
 
Join Date: Jan 2000
Posts: 98,791
Haworth chairs are shi* LOL. I’ve been using them in my office for nearly 10 years now. Always got problems. Handrest material peeling. Back support break. Low quality for high price.
My Zody has been fine, handrest material peeling but when I call they come over and replace. Back support still fine even after 10 years. I guess I'm lucky? The Fern handrest is definitely different material, feels similar to the Steelcase one.
__________________
Path of Exile REVIVAL thread!
Processor
Intel i7-6700k
Mainboard
Gigabyte GA-Z170MX-Gaming 5
Graphics Card
GeForce GTX 1080 Founder Edition 8GB
Memory
Crucial Ballistix Sport LT 16GB (4 x 8GB) DDR4-2400 Memory
Display
Acer XB271HU
Storage
Samsung SM950 m.2, Sandisk 240gb, 2x 3TB WD Greens
Casing
Phanteks Enthoo EVOLV MicroATX Mini Tower Case
PSU
Corsair AX760i
OS
Windows 10 Professional

Vulpix is offline   Reply With Quote
Old 03-04-2020, 03:28 PM   #687
High Supremacy Member
 
sanzhu's Avatar
 
Join Date: Nov 2005
Posts: 26,223
Got one mouldy one for sale
sanzhu is offline   Reply With Quote
Old 03-04-2020, 11:28 PM   #688
Senior Member
 
misspotato's Avatar
 
Join Date: Sep 2008
Posts: 642
Anybody got referral code to share?

I get $25 off and you get a premium upholstery cleaner.

Last edited by misspotato; 04-04-2020 at 08:01 AM..
misspotato is offline   Reply With Quote
Old 03-04-2020, 11:34 PM   #689
Supremacy Member
 
evilster's Avatar
 
Join Date: Nov 2006
Posts: 9,609
Nice! I placed an order for the Haworth Fern, but delivery is like 7-8 weeks later.
how much does it costs?
evilster is offline   Reply With Quote
Old 04-04-2020, 05:34 AM   #690
Moderator
 
Vulpix's Avatar
 
Join Date: Jan 2000
Posts: 98,791
how much does it costs?
Around 1k.
__________________
Path of Exile REVIVAL thread!
Processor
Intel i7-6700k
Mainboard
Gigabyte GA-Z170MX-Gaming 5
Graphics Card
GeForce GTX 1080 Founder Edition 8GB
Memory
Crucial Ballistix Sport LT 16GB (4 x 8GB) DDR4-2400 Memory
Display
Acer XB271HU
Storage
Samsung SM950 m.2, Sandisk 240gb, 2x 3TB WD Greens
Casing
Phanteks Enthoo EVOLV MicroATX Mini Tower Case
PSU
Corsair AX760i
OS
Windows 10 Professional

Vulpix is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On