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Old 18-10-2020, 06:07 AM   #1
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Logitech MX Keys keyboard

Hi everyone!

I just bought the Logitech MX Keys keyboard. I realized the right arrow and left arrow doesn't work. When I am using Microsoft Excel, I can't move the right/left arrow key for the scrolling of the cells. The up and down keys are fine. Anybody experience this?

Is there any logitech staffs here?
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Old 18-10-2020, 06:48 AM   #2
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If it is just Excel and not other programs then it is software problem. Otherwise, the keyboard keys are faulty which is common after some time of usage. Since it is brand new, you should go back to ask for exchange.
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Old 18-10-2020, 07:08 AM   #3
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works on my mx keys.
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Old 18-10-2020, 11:32 AM   #4
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No issue on my mx keys too.
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Old 18-10-2020, 11:13 PM   #5
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Got try whether the left and right arrow keys works with other software like MS word or google chrome? And if your item rly spoil better for RMA and not look for Logitech staff here. The longer u drag, the longer u are using a faulty item.
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Old 19-10-2020, 12:10 AM   #6
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Have you tried pressing scroll lock?

Either that, check your logitech software and see if the keys were bind wrongly
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Old 19-10-2020, 10:18 AM   #7
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Try one of the keyboard testing sites to see if there's any key response being triggered when you press the keys. If not, it could be a hardware problem.

http://en.key-test.ru/
https://www.keyboardtester.com/
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