[Desmond_]

dd_se7en wrote:

better dont buy from qoo10 first, ordered on 9 Nov, 12 Nov- Shipping Scheduled, until now havent delivery, ask seller give excuse

"Hi,
The delivery will take between 1-3 working days once the courier had picked up the parcel from our warehouse side. Qxpress will update the tracking number as well as delivery date in Qoo10 system. Thank you."

meaning Qxpress is lack of manpower already like ezbuy, meanwhile my Amazon parcel bought from US on 12 November reached today. Qoo10 really sucks nowadays

11.11 peak period for them... not enough manpower for the huge surge mine also stuck there very long...

[Hafi]

dd_se7en wrote:

better dont buy from qoo10 first, ordered on 9 Nov, 12 Nov- Shipping Scheduled, until now havent delivery, ask seller give excuse

"Hi,
The delivery will take between 1-3 working days once the courier had picked up the parcel from our warehouse side. Qxpress will update the tracking number as well as delivery date in Qoo10 system. Thank you."

meaning Qxpress is lack of manpower already like ezbuy, meanwhile my Amazon parcel bought from US on 12 November reached today. Qoo10 really sucks nowadays

opposite experience from yours, bought from 5 different vendors on Sat 10/11 and 4 orders delivered on Tues 13/11 and the last one came on Wed 14/11.

[vsvs24]

pinpinpin wrote:

For baby and kid also no passbook?

Not sure. For 85 years old man who don't understand english they refuse to issue.

[vsvs24]

dd_se7en wrote:

better dont buy from qoo10 first, ordered on 9 Nov, 12 Nov- Shipping Scheduled, until now havent delivery, ask seller give excuse

"Hi,
The delivery will take between 1-3 working days once the courier had picked up the parcel from our warehouse side. Qxpress will update the tracking number as well as delivery date in Qoo10 system. Thank you."

meaning Qxpress is lack of manpower already like ezbuy, meanwhile my Amazon parcel bought from US on 12 November reached today. Qoo10 really sucks nowadays

I got my qexpress delivered on Wed. One of my singpost order arrived today. Depends on seller. Maybe seller trying to push blame to qexpress. My order from Korea reach faster than local seller even though both express.

[youhsueh]

Arandalo wrote:

Did you guys manage to solve the issue?

I also kena charged multiple times. Called Qoo10 hotline today they asked me to wait for 3 weeks see if the bank refund

Called bank ytd and was told that Merchant have refunded 2 days ago back to my Credit Card. I paid by MasterPass btw.

[DenOOO]

youhsueh wrote:

Called bank ytd and was told that Merchant have refunded 2 days ago back to my Credit Card. I paid by MasterPass btw.

10 working days for the refund to be reflected.

[Weeli85]

Hi any1 know using qexpress to deliver if the person not at home, where will the parcel go? Singpost? Thanks

[RocketBunny]

Weeli85 wrote:

Hi any1 know using qexpress to deliver if the person not at home, where will the parcel go? Singpost? Thanks

Go into your riser lol..
Or redeliver

Nothing to do with stinkpost

[blusky]

Possible coupon for 17 - 18 Nov 2018:

$10 off $60 coupon

$20 off $150 coupon

[youhsueh]

DenOOO wrote:

10 working days for the refund to be reflected.

Mine was already reflected. Called bank to verified. My credit limit was also freed.

Though the normal processing time is up to 10 working days.

[watzup_ken]

dd_se7en wrote:

better dont buy from qoo10 first, ordered on 9 Nov, 12 Nov- Shipping Scheduled, until now havent delivery, ask seller give excuse

"Hi,
The delivery will take between 1-3 working days once the courier had picked up the parcel from our warehouse side. Qxpress will update the tracking number as well as delivery date in Qoo10 system. Thank you."

meaning Qxpress is lack of manpower already like ezbuy, meanwhile my Amazon parcel bought from US on 12 November reached today. Qoo10 really sucks nowadays

I don't think they are lying. Most couriers are still trying to clear off the backlogs. 11:11 is a major event, and you can be surprised how hard the couriers have to work. I received a call from a courier (not Qxpress), requesting to delay delivery to me on Monday as they are struggling. This was scheduled for tomorrow.

Also, Q10 sellers typically ship out after 1 business day. When you placed your order on the 9th, it is unlikely they will ship out until the next business day, which overlaps with 11:11.

[Arandalo]

FatBomb wrote:

Yes. Got my money back for the duplicate order 3 days later. Used credit card.

youhsueh wrote:

Called bank ytd and was told that Merchant have refunded 2 days ago back to my Credit Card. I paid by MasterPass btw.

Thank you guys for the replies. Hope I get my refund as well. Shall wait it out for now

[watzup_ken]

blusky wrote:

Possible coupon for 17 - 18 Nov 2018:

$10 off $60 coupon

$20 off $150 coupon

Thanks for the heads up as usual. But seems like the coupon values are getting worst, i.e. 20 of 150. Looks like this may be the new coupon after the festive season offers.

[amazingone]

Will Black Friday have attractive coupons like on Double 11?

Posted from PCWX using SONY SUMIRE

[DenOOO]

youhsueh wrote:

Mine was already reflected. Called bank to verified. My credit limit was also freed.

Though the normal processing time is up to 10 working days.

credit card will get the refund reflected much much quicker