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Old 26-02-2016, 03:07 PM   #3766
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Hi guys,

I'm new in here. I have few Vstarcam C7824WIP but some issues with them. I've already updated all cams to latest firmware and use the latest control application from Vstarcam official website.

1) Auto reboot: all of them will auto reboot few times a day which will lead to my cams face to the position that I'm not wanted after reboot.
2) PTZ preset not working properly after reboot: the preset works fine while I login to my cams to "set" and "call" them but the presets 1-16 will out of position after reboot so the PTZ preset doesn't help me to fix the issue 1 above after auto reboot.
3) How to play the .264 record file: I can watch the recording file ".264" format via the Vstarcam Windows application but the interface of it does good enough for me. I've managed to download the .264 files to my computer but it seems not many video players support it. I've managed to open the by using VLC player but unable to adjust the time / fast forward / bast backward / no sound at all. Please advise how to play them without such issues. I mainly use Mac OS X so I don't prefer to use Windows to watch them.

Please help me for solving these issues, thanks.
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Old 26-02-2016, 04:50 PM   #3767
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Hi guys,

I'm new in here. I have few Vstarcam C7824WIP but some issues with them. I've already updated all cams to latest firmware and use the latest control application from Vstarcam official website.

1) Auto reboot: all of them will auto reboot few times a day which will lead to my cams face to the position that I'm not wanted after reboot.
2) PTZ preset not working properly after reboot: the preset works fine while I login to my cams to "set" and "call" them but the presets 1-16 will out of position after reboot so the PTZ preset doesn't help me to fix the issue 1 above after auto reboot.
3) How to play the .264 record file: I can watch the recording file ".264" format via the Vstarcam Windows application but the interface of it does good enough for me. I've managed to download the .264 files to my computer but it seems not many video players support it. I've managed to open the by using VLC player but unable to adjust the time / fast forward / bast backward / no sound at all. Please advise how to play them without such issues. I mainly use Mac OS X so I don't prefer to use Windows to watch them.

Please help me for solving these issues, thanks.
firstly, VStarcam IPCams server may have been compromised.

i don't think it might be safe to use them

as for your issues, please contact vstarcam Tech support
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Old 26-02-2016, 10:27 PM   #3768
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Hi guys,

I'm new in here. I have few Vstarcam C7824WIP but some issues with them. I've already updated all cams to latest firmware and use the latest control application from Vstarcam official website.

1) Auto reboot: all of them will auto reboot few times a day which will lead to my cams face to the position that I'm not wanted after reboot.
2) PTZ preset not working properly after reboot: the preset works fine while I login to my cams to "set" and "call" them but the presets 1-16 will out of position after reboot so the PTZ preset doesn't help me to fix the issue 1 above after auto reboot.
3) How to play the .264 record file: I can watch the recording file ".264" format via the Vstarcam Windows application but the interface of it does good enough for me. I've managed to download the .264 files to my computer but it seems not many video players support it. I've managed to open the by using VLC player but unable to adjust the time / fast forward / bast backward / no sound at all. Please advise how to play them without such issues. I mainly use Mac OS X so I don't prefer to use Windows to watch them.

Please help me for solving these issues, thanks.
I saw someone else reported this issue as well and its not fixed (all of the above). You should contact marix to see if they are willing to swap something for you or not.
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Old 26-02-2016, 11:28 PM   #3769
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I saw someone else reported this issue as well and its not fixed (all of the above). You should contact marix to see if they are willing to swap something for you or not.
marix has dropped the ball on vstarcam

they no longer sell vstarcam

which tells you something is seriously wrong
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Old 28-02-2016, 01:30 AM   #3770
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OMG, they seem are software issues and didn't get it fixed for long time!
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Old 28-02-2016, 10:54 AM   #3771
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Bought the sineoji pt597v at sim lim square yesterday. Tried it out and the ultra wide angle is really nice I will mount it today and get a screenshot. Night vision is sharp too, play around the camera settings on the web ui.

localITguy likes this.
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Old 28-02-2016, 11:11 AM   #3772
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Bought the sineoji pt597v at sim lim square yesterday. Tried it out and the ultra wide angle is really nice I will mount it today and get a screenshot. Night vision is sharp too, play around the camera settings on the web ui.

good choice, if you need help can post here since we have the same brand is easier to help each other out.
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Old 28-02-2016, 12:17 PM   #3773
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Any known issues of Sineoji IP Cams? How much and where to buy?
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Old 28-02-2016, 06:49 PM   #3774
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Any known issues of Sineoji IP Cams? How much and where to buy?
so far no.

challenger
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Old 29-02-2016, 02:57 PM   #3775
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firstly, VStarcam IPCams server may have been compromised.

i don't think it might be safe to use them

as for your issues, please contact vstarcam Tech support
Why do you say the Vstarcam server has been compromised? Any reliable source to support it?
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Old 29-02-2016, 08:40 PM   #3776
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Why do you say the Vstarcam server has been compromised? Any reliable source to support it?

reliable or not, you decide.
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Old 03-03-2016, 03:15 PM   #3777
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should have waited, sigh...but i bought it earlier last week, it was delivered and installed from sineoji.

Saw the promo for the sineoji 597v going for $179 at their estore. Camera overall was good, the angle was able to cover my entire dining hall and the living hall.

Any folks can advise how do I know download all the recorded videos on the sdcard to my safari browser ?

Last edited by goodwin; 03-03-2016 at 04:54 PM..
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Old 04-03-2016, 08:47 AM   #3778
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should have waited, sigh...but i bought it earlier last week, it was delivered and installed from sineoji.

Saw the promo for the sineoji 597v going for $179 at their estore. Camera overall was good, the angle was able to cover my entire dining hall and the living hall.

Any folks can advise how do I know download all the recorded videos on the sdcard to my safari browser ?
Bro I am not too sure for Safari on Mac but if you have Google Chrome, you can download the entire video from your micro sdcard to your computer.

Download Flashgot all. When you log in to your micro sdcard of your camera from the chrome browser, right mouse of your mouse by placing your cursor anywhere on the browser and select flashgotall. All your videos recorded on your microsd card will be downloaded to your computer. I believed it works the same way as for mac.

I got the 597V too and the super wide angle is fantastic !
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Old 04-03-2016, 08:49 AM   #3779
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good choice, if you need help can post here since we have the same brand is easier to help each other out.
tempted to get the 603V since there is a promotion now
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Old 04-03-2016, 08:23 PM   #3780
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Viewing angle from Sineoji PT495V, PT593V and PT603V

PT495V


PT593V


PT603V

Last edited by balboa_sg; 09-03-2016 at 07:56 AM..
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