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Review of Zero1's Unlimited Data Mobile Plan

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Old 23-03-2018, 07:00 PM   #1
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Review of Zero1's Unlimited Data Mobile Plan

I recently received my Zero1 simcard. The first 3GB of data is indeed un-throttled, with speeds of 30mbps average on 4G network. The nightmare begins after the first 3GB of data. The bandwidth dropped to a pathetic 1mbps (regardless if you are on 3G or 4G network) for ALL apps, even though Zero1 claimed that "WhatsApp, emails, Facebook, Instagram, Spotify and YouTube will work normally". A HD clip on Youtube cannot even play smoothly.

I emailed to Zero1 and this is their reply;
"The speed is not a static variable but it is dynamically adjusted according to the type of applications users are using, the network condition of the websites users are trying to reach and the network utilization at that time. Our objective is to give our customers a positive experience so that you would not have to worry about the technical matters!"

How can a user not worry when a basic HD video can't be streamed smoothly? For the benefit of doubt, I tried streaming a HD clip over Youtube during various times of the day and night, end result was the same.

This plan is really catered for users who use their smart phones just for basic data needs. For those who are looking for un-throttled unlimited data plan, you might have to forgo this provider.

Last edited by CyberAlex; 04-04-2018 at 12:42 PM..
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Old 30-03-2018, 12:09 AM   #2
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thanks for review
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Old 30-03-2018, 12:10 AM   #3
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Ts $19 Jin satki
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Old 30-03-2018, 12:25 AM   #4
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It's stated in the deal no?
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Old 04-04-2018, 12:42 PM   #5
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Ts $19 Jin satki
Hi, the $19 deal is only for the first 3000 subscribers.
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Old 04-04-2018, 12:44 PM   #6
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It's stated in the deal no?
I feel that the provider is not being completely honest and clear with their technical aspects of 'managed speeds'.
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Old 04-04-2018, 12:45 PM   #7
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thanks for review
My pleasure!
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Old 28-04-2018, 03:00 PM   #8
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*Updates*
I kept asking them on how does the YouTube app can work normally after the first 3GB of data, they kept replying with standard corporate replies to deviate from the topic. I got fed up and requested to terminate their services. Guess what...termination requires 30 days of written notice! Great marketing BS by Zero1! Sign at your own risk!
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Old 15-05-2018, 01:38 AM   #9
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they ride on singtel?

Sent from Samsung SM-G965F using GAGT
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Old 28-05-2018, 06:04 PM   #10
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Yes. Singtel....sadly
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