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jeffprobst 24-07-2020 04:23 PM

If not wrong is the standard 20kg bar.

Jason.OnEarth 28-07-2020 10:14 AM

this Saturday onwards those on freeze account (July) will automatically be deducted and charged membership fees? is that correct?

jeffprobst 28-07-2020 12:09 PM

should be since there's no other updates on additional waiver. noted virgin active charging half price of the premium during this period. doubt FF will do the same thing.

Jason.OnEarth 28-07-2020 12:35 PM

half price for how long? FF prices are already lower than virgin but they need to open up the capacity to usual pre-covid :D

jeffprobst 28-07-2020 12:50 PM

Where got lower only slightly lower by 10-20bucks. Unsure. Seems to be still half price.

Quote:

Originally Posted by Jason.OnEarth (Post 128753646)
half price for how long? FF prices are already lower than virgin but they need to open up the capacity to usual pre-covid :D


Jason.OnEarth 28-07-2020 02:27 PM

Quote:

Originally Posted by jeffprobst (Post 128753977)
Where got lower only slightly lower by 10-20bucks. Unsure. Seems to be still half price.

VA is $200+
FF is $189??

DaintyFlair 29-07-2020 06:56 PM

Hi there. I am having issue with my contract and I am here to see if anyone has the same problem. I signed up for FF in Feb 2020 and in my contract it was stated as $146.76 with AIA vitality. Last month, i noticed they had charged twice which amounted to $152. So today i questioned about it and they told me that there was an error on the fee, it was wrongly input as the correct AIA Vitality rate should be $152.00.

Do they have the right to do so? By right i signed up for $146.76 per month and they should honor the contract isn't it? I saw a clause which stated they can increase the price after 12mths.

Does anyone have the same experience?

jeffprobst 29-07-2020 07:01 PM

Quote:

Originally Posted by DaintyFlair (Post 128783035)
Hi there. I am having issue with my contract and I am here to see if anyone has the same problem. I signed up for FF in Feb 2020 and in my contract it was stated as $146.76 with AIA vitality. Last month, i noticed they had charged twice which amounted to $152. So today i questioned about it and they told me that there was an error on the fee, it was wrongly input as the correct AIA Vitality rate should be $152.00.

Do they have the right to do so? By right i signed up for $146.76 per month and they should honor the contract isn't it? I saw a clause which stated they can increase the price after 12mths.

Does anyone have the same experience?

got include gst?

roborovsky 29-07-2020 07:02 PM

Quote:

Originally Posted by DaintyFlair (Post 128783035)
Hi there. I am having issue with my contract and I am here to see if anyone has the same problem. I signed up for FF in Feb 2020 and in my contract it was stated as $146.76 with AIA vitality. Last month, i noticed they had charged twice which amounted to $152. So today i questioned about it and they told me that there was an error on the fee, it was wrongly input as the correct AIA Vitality rate should be $152.00.

Do they have the right to do so? By right i signed up for $146.76 per month and they should honor the contract isn't it? I saw a clause which stated they can increase the price after 12mths.

Does anyone have the same experience?

Did you start on 1 Feb? If not, means $146 could be pro rated?
AIA vitality rate is $152/mth.

DaintyFlair 29-07-2020 07:08 PM

Quote:

Originally Posted by roborovsky (Post 128783160)
Did you start on 1 Feb? If not, means $146 could be pro rated?
AIA vitality rate is $152/mth.

Yes i started on 1 feb, including gst. All along i was billed $146.76, suddenly July $152. And they just told me this :

"We noticed it too, however there was an error on the fee, it was wrongly input as the AIA Vitality rate is $152.00.

This applies to all member."

So I'm checking if anyone had the same experience.

Jason.OnEarth 29-07-2020 07:43 PM

I am more concerned with the app booking experience and comments on their facebook :(

https://www.facebook.com/16451715692...367360979/?d=n

jeffprobst 01-08-2020 09:53 AM

Seems like they start deduction for Aug premium

crlsberg 01-08-2020 10:15 AM

Every 1st of the month yea

Quote:

Originally Posted by jeffprobst (Post 128831530)
Seems like they start deduction for Aug premium


Gambler. 01-08-2020 11:58 AM

Hi guys trying to book my first session since Covid.

What’s the difference between personal training and gym floor in the app? Which one should I book if I wanna just go gym myself

jeffprobst 01-08-2020 01:01 PM

need book under gym floor if you never engage PT. Kena say just now after I tried to last min book an appointment. First time gg ff since covid.
Quote:

Originally Posted by Gambler. (Post 128833908)
Hi guys trying to book my first session since Covid.

What’s the difference between personal training and gym floor in the app? Which one should I book if I wanna just go gym myself



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