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November 2017 SBF

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Old 27-06-2018, 11:48 AM   #2086
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But Canberra good is near mrt and shopping mall... too bad all fully book, only left unbuild and blk 36X.... but think back also luckily all book because I no need travel just to see a single low floor unit 😛😛
When is ur appointment? then where u gonnabook?
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Old 27-06-2018, 12:02 PM   #2087
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thanks! how do you get her direct line? from the hdb hotline?

EDIT: oh nvm i saw it from one of the document lol
yes, on the document right hand top coner is the direct line. Good Luck
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Old 27-06-2018, 12:03 PM   #2088
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When is ur appointment? then where u gonnabook?
Just last Monday go book my flat... so I guess u know which block I choose
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Old 27-06-2018, 12:04 PM   #2089
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yes, on the document right hand top coner is the direct line. Good Luck
Thanks! I just called and as usual no one picked and I left her a voice message.
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Old 27-06-2018, 12:14 PM   #2090
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Thanks! I just called and as usual no one picked and I left her a voice message.
leave as many as possible. I called up the hotline and ask the CS to leave a note with her too. I think it helps because before selecting the unit I did it too and another manager who is in-charge of my case called me back on the very day.
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Old 27-06-2018, 12:20 PM   #2091
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leave as many as possible. I called up the hotline and ask the CS to leave a note with her too. I think it helps because before selecting the unit I did it too and another manager who is in-charge of my case called me back on the very day.
haha, will call the hotline too!
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Old 27-06-2018, 12:49 PM   #2092
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Can i know what does last q number invited means ?

Thanks.
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Old 27-06-2018, 01:08 PM   #2093
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Can i know what does last q number invited means ?

Thanks.
Mean today last queue no. call.
Example: if ytd last queue is 100 and today last queue is 150... so today total call up is 50 pple for selection
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Old 27-06-2018, 01:19 PM   #2094
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Mean today last queue no. call.
Example: if ytd last queue is 100 and today last queue is 150... so today total call up is 50 pple for selection

Thanks alot.😁
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Old 27-06-2018, 02:26 PM   #2095
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Managed to speak to the manager in-charge for our case. She told us that we need to obtain the HLE before going down to sign agreement. Which was a total wrong information we gotten from calling the hotlines. For our case which our house will only be ready in 2-3 years times, we need to apply for HLE which will only valid for 6 months. After which when the key collection date is closer then it will be renew again by the loan department. They will remind us and send in renewal application. She also asked me since I have not apply for HLE, then she will not rush the grant department to expedite my case. I told her we want to know how much grant we can get soon, so she will ask the grant department now to expedite on it. Meaning, you can ask the manager who is in-charge of your case to rush for the grant and eventually get the keys earlier. It's hard to get her(for me). I called up the hotlines once to leave down my no. for a call back and I called her direct line 5 times and leave down a voice mail for a call back. She returned call at 6pm yesterday.

With regards to our flooring request, she told me that she needs to check with the building department as they had already purchased the materials though the blocks are still very "raw". We told her our problem and don't mind using whichever the flooring is available so long we can use our CPF to pay for it. She said, fast, get back to us in a week, if not a month or two.

Hopes above information is helpful to others who might have the same issue like us. All the best!
Yea i believe grant can be expedited too. My grant application shows in MyHDB page within 3days after i've booked my unit. Hopefully can get the keys before Hungry Ghost festival... if not.. no need open door liao... lol..
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Old 27-06-2018, 02:41 PM   #2096
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Yea i believe grant can be expedited too. My grant application shows in MyHDB page within 3days after i've booked my unit. Hopefully can get the keys before Hungry Ghost festival... if not.. no need open door liao... lol..
Try calling the direct lines, hotlines, talk to the manager and they can help you.
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Old 27-06-2018, 03:15 PM   #2097
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Yea i believe grant can be expedited too. My grant application shows in MyHDB page within 3days after i've booked my unit. Hopefully can get the keys before Hungry Ghost festival... if not.. no need open door liao... lol..
whaat u mean by shows within 3 days? what shows la?
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Old 27-06-2018, 03:32 PM   #2098
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Yea i believe grant can be expedited too. My grant application shows in MyHDB page within 3days after i've booked my unit. Hopefully can get the keys before Hungry Ghost festival... if not.. no need open door liao... lol..
Hi,You get to know your grant amount 3 days after selected unit? Wow.. for my case eventhough i ask for expedite of grants, and now its been 2 months plus no news the status still remain “we will informed of the outcome after we received all the documents blah3” i think it fepwnds on your crm yknow.
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Old 27-06-2018, 03:49 PM   #2099
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Hi,You get to know your grant amount 3 days after selected unit? Wow.. for my case eventhough i ask for expedite of grants, and now its been 2 months plus no news the status still remain “we will informed of the outcome after we received all the documents blah3” i think it fepwnds on your crm yknow.
Nono.. pardon me.. as in i only submitted my documents on my appointment date. within 3days it reflected this too "we will informed of the outcome after we received all the documents".

Because i remember i see someone posted after a week+ still showing Grant application not submited.
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Old 27-06-2018, 03:56 PM   #2100
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I notice the OTP will expired after 3 mths, so mean that they die die will give the key before the OTP expired
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