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Old 13-08-2018, 02:50 PM   #3166
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sometimes i dunno what they thinking.. i also kena request for 13years ago docs...
They wanted my husband documents as long as in 1999
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Old 13-08-2018, 02:57 PM   #3167
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I submitted all documents and ended up they asked for more. On 19th of July I sent all the ridiculous documents as per their request. Called the grant department twice to ensure that they confirmed received all the documents. Follow up with them every week and my status still no update at all when they told me they are reviewing my grant and will take 3-6 weeks to approve it. Still... status on the HDB portal still unchanged. I received a hardcopy from HDB on 02.08.2018 saying that they are in the mist of processing my grant and will take 6 weeks to approve(this letter from my CRM). on the 10th of August, my status changed to grant approved with amount stated on the portal.

I think you can keep trying to call them and chase after them. I called my CRM a few times, left messages too, but she never once reply me. I only received letters from her. All the best
You have grant dept number? Can give me? I will call them directly.
Cause my CRM say statue will only change once grants approve and it takes up to 4 months. Ask me wait patiently.
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Old 13-08-2018, 03:06 PM   #3168
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Hi Nur.Azie, please do keep us update on the floor screeding appeal. I also wanna request for that since it will save alot cos my unit also no flooring. Thanks in advance
Yes, same here!
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Old 13-08-2018, 03:10 PM   #3169
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You have grant dept number? Can give me? I will call them directly.
Cause my CRM say statue will only change once grants approve and it takes up to 4 months. Ask me wait patiently.
1800-866-3066
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Old 13-08-2018, 03:10 PM   #3170
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You have grant dept number? Can give me? I will call them directly.
Cause my CRM say statue will only change once grants approve and it takes up to 4 months. Ask me wait patiently.
you've got mail....
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Old 13-08-2018, 03:20 PM   #3171
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Exactly how i feel. Pushing the blame back at me when i already told her i dont have any documented proof. I think she dont understand the meaning of DON'T HAVE. Put my file aside for 3 weeks while im waiting here dunno wait for what. Morning day night check hdb page hoping for results. If i did not called her last friday...i bet im still waiting now till dunno when. Im going to call her again and ask her when i cn get my grant amount. Even if my appeal is not approved..i want to knw my grant amount. Why she keep the amount frm me anyways. Tsk.
I second zidmosby's solution. If she still wants it then second option : MP.
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Old 13-08-2018, 03:45 PM   #3172
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Why in the world does she want bank statements from 2008?

As much as I understand the frustration, if I were you, I would just get the bank to give me black and white email if they cannot retrieve statements from 10 years ago then forward it to your CRM.
Because she wanted documented proof of what i spent in year 2008. My HLE expired yesterday already and i really dont want to reapply HLE. So right now i dont bother if my appeal is approved or not. I mean if its not approved then just let me know so that i can move forward with my nxt course of actions. Ive been waiting for the last 2 mths thinking that she is working on expediting my case only to knw that my file have been sitting there collecting dust.

I also dont understand why is she witholding my husband grant. My husband grant is given regardless if my appeal is approve or not. He is a first timer. He still has his entitlements.

Last edited by LynR52; 13-08-2018 at 04:12 PM..
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Old 13-08-2018, 03:54 PM   #3173
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I second zidmosby's solution. If she still wants it then second option : MP.
I already went to MP 1mth ago. Which is why its funny that she did not understand when i told her that i dont have any documented proof. I even paid my agent fees in cash 10yrs ago and i dun even knw where i throw the receipt already. Very stupid lei last time. Daily nets limit 2k only dont knw how to change. Anything more than 2k..i go bank directly and withdraw money. Lol

Anyways, i cant keep up with all these. Too much for me to handle 💆*♀️💆*♀️. Because of the uncertainty of this HDB issue, i am not able to move forward with the placement of my son school and to be honest it is affecting his progress and the commuting to different learning centres and meeting different teachers is making him very agitated and nervous.

Last edited by LynR52; 13-08-2018 at 04:06 PM..
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Old 13-08-2018, 03:55 PM   #3174
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you've got mail....
Cn pm me grant department number too? I think i call them personally n check my husband grant amt better than asking my crm.
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Old 13-08-2018, 03:59 PM   #3175
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They wanted my husband documents as long as in 1999
Omg seriously. Really gets on my nerves lah. I dun even have my 19yrs old girl birthcert already. What to do...last time single mom with 4kids...keep moving house while waiting to get rental flat frm hdb. Haiyahh
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Old 13-08-2018, 04:06 PM   #3176
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Cn pm me grant department number too? I think i call them personally n check my husband grant amt better than asking my crm.
You've got mail too. So long dun tell them it's from me
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Old 13-08-2018, 04:10 PM   #3177
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You've got mail too. So long dun tell them it's from me
Ok thanks babe!!
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Old 13-08-2018, 04:52 PM   #3178
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Sure no problem! I'll be going to Area Branch this Friday for the appeal. Will update you & zidmosby here okie.

Hi Nur.Azie, please do keep us update on the floor screeding appeal. I also wanna request for that since it will save alot cos my unit also no flooring. Thanks in advance
Erinlmh and zidmosby like this.
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Old 13-08-2018, 11:34 PM   #3179
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If is not BLK 46X yishun there.. the rest by now should have date for collection already lehz.. so long liao.. try chasing after HDB for keysss..
Omg same, mine also 46X, wonder how long more to wait.. My HLE expired 31Aug, do i need to extend my HLE?
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Old 14-08-2018, 10:32 AM   #3180
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Omg seriously. Really gets on my nerves lah. I dun even have my 19yrs old girl birthcert already. What to do...last time single mom with 4kids...keep moving house while waiting to get rental flat frm hdb. Haiyahh
They also asked for my husband birth cert which we couldn't find it that time. So we request for a duplicate copy from ICA and of course need to pay $$$ again lor
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