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Xiaomi TV Discussion Thread VI [consolidated]

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Old 19-11-2020, 05:43 PM   #991
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Hi Guys,

Need your expertise here 😅. Just bought a 65 inch XiaoMi TV 4S from Minihelpers. Found dead pixels at a spot, but they feedback to me only 5 pixels and above can exchange so want check with you guys how to actually count the pixels 😅

Close up image of the pixels upfront:



Not sure because the black shaped thingy covers 5 squares so = 5 dead pixels?
Or the shape itself consists of ~ 3 to 4 squares so = 3 to 4 dead pixels?
Or my understanding is totally wrong.

Thanks in advance guys! and sorry for the large image.
I don't think that's dead pixel. It looks more like debris in the light diffusing layer/behind lcd panel in between it and the light source. Saying so as it looks irregular and doesn't line up with the pixels you've taken

Also does it come with Netflix and is it laggy? Because i saw a Carousell ad which the seller says Netflix is laggy
Netflix is fine. Only slowdown i noticed is when watching HDR content if you try go into the settings menu it will be slower but mostly okay. I think also need to check which version mi tv seller has
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Old 19-11-2020, 05:49 PM   #992
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Hi Folks, can anyone tell me if the Netflix app on XiaoMi 4S supports Netflix in 4K quality? I'm reading some reports that it doesn't and wanted to confirm with folks here.
my international 65" set can do 4k in Netflix
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Old 19-11-2020, 09:26 PM   #993
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Update on the dead backlight problem.

Messaged minihelpersshop on Shopee yesterday and got nothing but automated replies. Gave up and called them in the afternoon. Spoke to a guy, sent him a video at his request. Then he suggested we bring it to their warehouse at IMM to get a replacement. Yeah, bring a 55" TV to IMM.

So I told him no and that they should deliver to my house. He said he would contact again today to set an appointment, and gave an estimate 17th-20th Nov earliest. I received nothing from him today.

So I guess this is a buyers beware warning. It's cheap for a reason. Be prepared for issues and sub-par customer service. Will update again.
Here's a more detailed description of the problem: After about 5-15min of video playback, especially 4K or HDR content, the backlight starts to flash or sometimes turns off completely. The system and LCD layer function perfectly fine. I can still navigate around the menu and everything. I tried factory resetting, happens in Netflix, YouTube and when playing a file off my external SSD connected via USB.

And an update since a few of you seem interested:

The Minihelpersshop guy arranged for the technician to come today, 19th Nov. 9am-11am was the given time range but the guy only came at 12:30pm. Turns out it's a guy with the Xiaomi service center / store at Funan, not Minihelpersshop.

I show him the issue and he says he's never seen something like that happen before. He suspects it could be a problem with the source, particularly singling out my external SSD.

He took apart the back of the TV and swapped some components and asked me to test. I tested with a file on my external SSD, a 4K HDR Bluray movie I torrented. The problem showed itself again after several minutes.

So he took it back to the service center for testing and said he would bring a new one back at 6pm if they can't fix it.

He shows up again at 7:15pm with the original TV and says they found nothing wrong with it. He says he strongly believes it is malware on my SSD that killed the motherboard ._.

That's very sus but whatever I will test it for a few days.
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Old 20-11-2020, 03:00 AM   #994
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[QUOTE=joeltng;130935130]I don't think that's dead pixel. It looks more like debris in the light diffusing layer/behind lcd panel in between it and the light source. Saying so as it looks irregular and doesn't line up with the pixels you've taken

Thank you and the other guy whom replied for the feedback appreciate it! and your right, I checked it and its not a dead pixel. Tried panning the camera around and actually see it behind my mouse cursor when I placed it there. Looks like its really a debris kind of defect inside the panel or something.. But yeah the response from them is the same as others to bring it to IMM or do a refund and they'll come collect it.

Honestly thinking if this could be a reliability concern down the road.
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Old 20-11-2020, 09:49 AM   #995
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I don't think that's dead pixel. It looks more like debris in the light diffusing layer/behind lcd panel in between it and the light source. Saying so as it looks irregular and doesn't line up with the pixels you've taken



Netflix is fine. Only slowdown i noticed is when watching HDR content if you try go into the settings menu it will be slower but mostly okay. I think also need to check which version mi tv seller has
Looks to me is hit by hard object during transport or packing.
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Old 20-11-2020, 09:53 AM   #996
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Here's a more detailed description of the problem: After about 5-15min of video playback, especially 4K or HDR content, the backlight starts to flash or sometimes turns off completely. The system and LCD layer function perfectly fine. I can still navigate around the menu and everything. I tried factory resetting, happens in Netflix, YouTube and when playing a file off my external SSD connected via USB.

And an update since a few of you seem interested:

The Minihelpersshop guy arranged for the technician to come today, 19th Nov. 9am-11am was the given time range but the guy only came at 12:30pm. Turns out it's a guy with the Xiaomi service center / store at Funan, not Minihelpersshop.

I show him the issue and he says he's never seen something like that happen before. He suspects it could be a problem with the source, particularly singling out my external SSD.

He took apart the back of the TV and swapped some components and asked me to test. I tested with a file on my external SSD, a 4K HDR Bluray movie I torrented. The problem showed itself again after several minutes.

So he took it back to the service center for testing and said he would bring a new one back at 6pm if they can't fix it.

He shows up again at 7:15pm with the original TV and says they found nothing wrong with it. He says he strongly believes it is malware on my SSD that killed the motherboard ._.

That's very sus but whatever I will test it for a few days.
You should bring your ssd and test with another set to confirm. Even with other atav brand, If both showing same symptom then your video file has issue.
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Old 20-11-2020, 12:15 PM   #997
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Looks to me is hit by hard object during transport or packing.
I checked the surface of the screen no problem. I suspect is during assembly
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Old 20-11-2020, 12:30 PM   #998
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For the Xiaomi 4S 43in, I find the height of the TV insufficient to put a soundbar directly infront of it if I don't mount the TV.

The screen is about 6.5cm from the table.. The Xiaomi Soundbar already 8.7 cm while the Redmi Soundbar is 6.3cm high, just clearing the gap.

I looked at the Creative Stage Air also.

Anyone thinking the same ? Does it make sense to put the sound bar behind the TV ? Any other options I can look at ? May should consider regular speakers, if not I may have to settle for Redmi Soundbar.

Thanks very much...
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Old 20-11-2020, 09:27 PM   #999
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For the Xiaomi 4S 43in, I find the height of the TV insufficient to put a soundbar directly infront of it if I don't mount the TV.

The screen is about 6.5cm from the table.. The Xiaomi Soundbar already 8.7 cm while the Redmi Soundbar is 6.3cm high, just clearing the gap.

I looked at the Creative Stage Air also.

Anyone thinking the same ? Does it make sense to put the sound bar behind the TV ? Any other options I can look at ? May should consider regular speakers, if not I may have to settle for Redmi Soundbar.

Thanks very much...
can consider propping up ur TV slightly using those rubber/silicone pads, or even those that people installed at the feet of their furniture works too, it should bring the TV up by another 1cm or 2cm (although may not look the most pleasing on ur eye)
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Last edited by VacheronLim; 21-11-2020 at 03:32 PM..
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Old 21-11-2020, 01:56 PM   #1000
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Here's a more detailed description of the problem: After about 5-15min of video playback, especially 4K or HDR content, the backlight starts to flash or sometimes turns off completely. The system and LCD layer function perfectly fine. I can still navigate around the menu and everything. I tried factory resetting, happens in Netflix, YouTube and when playing a file off my external SSD connected via USB.

And an update since a few of you seem interested:

The Minihelpersshop guy arranged for the technician to come today, 19th Nov. 9am-11am was the given time range but the guy only came at 12:30pm. Turns out it's a guy with the Xiaomi service center / store at Funan, not Minihelpersshop.

I show him the issue and he says he's never seen something like that happen before. He suspects it could be a problem with the source, particularly singling out my external SSD.

He took apart the back of the TV and swapped some components and asked me to test. I tested with a file on my external SSD, a 4K HDR Bluray movie I torrented. The problem showed itself again after several minutes.

So he took it back to the service center for testing and said he would bring a new one back at 6pm if they can't fix it.

He shows up again at 7:15pm with the original TV and says they found nothing wrong with it. He says he strongly believes it is malware on my SSD that killed the motherboard ._.

That's very sus but whatever I will test it for a few days.
Did you try another file?
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Old 21-11-2020, 04:04 PM   #1001
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Do you guys always update the Android OS immediately when it is available on your Xiaomi TV?

Any potential problems?
I usually update when I buy phone, computer, TV. The OS or software are outdated by sometimes, depending when it's manufacture. So better to update.

Anyway, it's a matter of time that one has to update, so it's better to update and if there are any problems, can quickly raise with the seller or the platform (eg Shopee, Lazada).
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Old 21-11-2020, 04:18 PM   #1002
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When there are disputes, if I suspect the seller is not going to be responsive or they have an upperhand, I will open a case with the platform (eg shopee, etc) to monitor. If the product is defective, the route is not the same as warranty, which is for you to bring into service centre (but it depends on the T&Cs and the situation). Make sure you make a convincing video and share with platform.

If this is defective, I think they need to send one to your home and collect this back (situation depends on whether local / os sellers but this is local. I think some os sellers just collect back and refund).

My 2 cents.

Here's a more detailed description of the problem: After about 5-15min of video playback, especially 4K or HDR content, the backlight starts to flash or sometimes turns off completely. The system and LCD layer function perfectly fine. I can still navigate around the menu and everything. I tried factory resetting, happens in Netflix, YouTube and when playing a file off my external SSD connected via USB.

And an update since a few of you seem interested:

The Minihelpersshop guy arranged for the technician to come today, 19th Nov. 9am-11am was the given time range but the guy only came at 12:30pm. Turns out it's a guy with the Xiaomi service center / store at Funan, not Minihelpersshop.

I show him the issue and he says he's never seen something like that happen before. He suspects it could be a problem with the source, particularly singling out my external SSD.

He took apart the back of the TV and swapped some components and asked me to test. I tested with a file on my external SSD, a 4K HDR Bluray movie I torrented. The problem showed itself again after several minutes.

So he took it back to the service center for testing and said he would bring a new one back at 6pm if they can't fix it.

He shows up again at 7:15pm with the original TV and says they found nothing wrong with it. He says he strongly believes it is malware on my SSD that killed the motherboard ._.

That's very sus but whatever I will test it for a few days.
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Old 21-11-2020, 11:25 PM   #1003
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Sorry just to check, I got this netflix app which i installed to my mi tv using thumbdrive. However, i cannot select the episodes! Even after getting a air mouse, it didnt solve the problem.

I suspect its the app issue. Is there a link for a good functioning netflix app for mi tv? Thanks!
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Old 22-11-2020, 01:05 AM   #1004
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After update, my TV is muted when power on and there is a icon of speaker with a slash at the bottom right, need to press the volume button (up or down) to unmute. Have done a hard reset but doesn't help. Any idea?
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Old 22-11-2020, 11:57 AM   #1005
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I have some questions:

1. is there are dedicated key (or combination of keys, not marked on the remote) which I can press to mute the TV without having to press volume down all the way ?

2. is there an app which I use to record Live TV and also do scheduled recording ?

3. If I don't use Prime Video (or Netflix), the 2 button are useless, right ? I cannot reprogram to other apps like YouTube or MX Player.

4. Anyone tried play video from a NAS ? Which app is good to do that ?

5. Sideloading Mewatch. Can I extract the apk from my Redmi to load on the TV ? Or I need to download from somewhere ?

6. I selected English & Chinese at the System level but inside the YouTube app, it does not give me the option to type Chinese. Any idea ?

7. Once in a while, when watching TV, I get this getting data message on the screen and does not go away. I need to change channel to get rid of it. Any idea why ? How to prevent ?

Thanks very much in advance !
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