HWZ Forums

Login Register FAQ Mark Forums Read

[Maylyn's Review] ASUS RT-AC87U

Like Tree650Likes
Reply
 
LinkBack Thread Tools
Old 09-11-2014, 08:40 AM   #781
Junior Member
 
Join Date: Nov 2014
Posts: 26
I have the same issue. Very annoying.
Extremely annoying!! Have provided all the necessary info/help to Asus to reproduce and duplicate the issue but still no answer from them when it can be fixed.
rapide is offline   Reply With Quote
Old 09-11-2014, 12:36 PM   #782
Arch-Supremacy Member
 
Singapore21's Avatar
 
Join Date: Feb 2002
Posts: 10,998
Computer Parts, Laptops, Electronics, and More - Newegg.com

"Cons: Can hardly stay connected to the internet. Had the Asus RT-AC68U that I upgraded from for the better speeds. I set it all up and it worked like a champ for an hr. After an hr is when i started to notice all the problems. Mainly it drops internet connection like there is no tomorrow. I have 2 tablets, 3 phones and 2 computers (not including this one) connected to it and they all lose connectivity. I check the computer and what do you know, it's connected to the wifi yet no internet connection. I tried the modem and router unplug reboot but that causes the internet to work for maybe 5 minutes tops. So i go on the Asus router management and do a router reboot from there and it works for a few hours before it drops signal again. In case you were wondering, yes i did upgrade to the latest software, no there is no outage from my cable company in my area, yes all my drivers are up to date. I took the router off and placed my trusty Asus RT-68 and bam, what do you know, it works perfectly with no issues. The internet is a little slower but there is NO connection lags or signal drops. I will return it as maybe it was a lime but if i get the replacement in with the same issue then i will say f uck it."


Common problem? I will hold off buying till it stabilises.
Singapore21 is offline   Reply With Quote
Old 09-11-2014, 05:52 PM   #783
Junior Member
 
Join Date: Nov 2014
Posts: 26
Key message here is:

"connected to the wifi yet no internet connection"


Computer Parts, Laptops, Electronics, and More - Newegg.com

"Cons: Can hardly stay connected to the internet. Had the Asus RT-AC68U that I upgraded from for the better speeds. I set it all up and it worked like a champ for an hr. After an hr is when i started to notice all the problems. Mainly it drops internet connection like there is no tomorrow. I have 2 tablets, 3 phones and 2 computers (not including this one) connected to it and they all lose connectivity. I check the computer and what do you know, it's connected to the wifi yet no internet connection. I tried the modem and router unplug reboot but that causes the internet to work for maybe 5 minutes tops. So i go on the Asus router management and do a router reboot from there and it works for a few hours before it drops signal again. In case you were wondering, yes i did upgrade to the latest software, no there is no outage from my cable company in my area, yes all my drivers are up to date. I took the router off and placed my trusty Asus RT-68 and bam, what do you know, it works perfectly with no issues. The internet is a little slower but there is NO connection lags or signal drops. I will return it as maybe it was a lime but if i get the replacement in with the same issue then i will say f uck it."


Common problem? I will hold off buying till it stabilises.
rapide is offline   Reply With Quote
Old 09-11-2014, 09:31 PM   #784
Arch-Supremacy Member
 
Singapore21's Avatar
 
Join Date: Feb 2002
Posts: 10,998
ASUS RT-AC87U Review: Part 2 - SmallNetBuilder

"The real reason you're thinking of buying this thing is a shot at its maximum 5 GHz 1733 Mbps link rate, right? Unfortunately, you may be sorely disappointed."

Hope asus can sort out the problems quickly.
Singapore21 is offline   Reply With Quote
Old 10-11-2014, 06:11 AM   #785
Senior Member
 
Join Date: Feb 2002
Posts: 829
You guys having 5Ghz drop connecting which device?

Apple iphone and Mac?
First detected from my Lenovo laptop and realised the other devices on 5GHz also the same.
ckh98258 is offline   Reply With Quote
Old 10-11-2014, 06:21 AM   #786
Senior Member
 
Join Date: Jul 2012
Posts: 1,451
First detected from my Lenovo laptop and realised the other devices on 5GHz also the same.
Did you install latest wifi driver?


No issue on Intel AC, Sony Z1, Macbook Air and Iphone 6 plus.
__________________
Never look down on anyone, even a noob. one day baby will grow teeth
poor_poor is offline   Reply With Quote
Old 10-11-2014, 10:09 AM   #787
Senior Member
 
Sonic76's Avatar
 
Join Date: Mar 2005
Posts: 643
Just to check with bros here.

Do you installed the Asus or RMerlin firmware for your AC87U ?
Which firmware did you installed ?

Thanks in advance.
__________________
Sony Xperia Arc / Sony Xperia Z3 / iPhone 5S / iPhone 6

M1 1Gbps Fibre Broadband
Sonic76 is offline   Reply With Quote
Old 10-11-2014, 10:10 AM   #788
Senior Member
 
zerglim's Avatar
 
Join Date: Jun 2002
Posts: 1,130
Hi All, just to check for the AiProtection feature from TrendMicro, do u need to update the signature? If have, the subscription is it life time free update? Thanks
zerglim is offline   Reply With Quote
Old 10-11-2014, 10:33 AM   #789
Junior Member
 
Join Date: Nov 2014
Posts: 26
Asus FW3561 that is being made available in this forum.

Still no news from Asus when this can be fixed.


Just to check with bros here.

Do you installed the Asus or RMerlin firmware for your AC87U ?
Which firmware did you installed ?

Thanks in advance.
rapide is offline   Reply With Quote
Old 10-11-2014, 11:09 AM   #790
Featured Distributor for Hardware Clinic, ASUS eCustomer Service Center
 
ASUS@SG's Avatar
 
Join Date: Jul 2011
Posts: 7,541
Dear all,

Who have issue on Wireless drop? 5Ghz

Please provide details.

Firmware version:
Devices:
System log - Share on dropbox
Computer wireless driver version:
System: Mac/Windows
OS version:

*Please make sure you have installed latest wireless driver on your computer.

Best regard.
JK
__________________
ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

Join ASUS Facebook
Subscribe to ASUS Youtube
ASUS@SG is offline   Reply With Quote
Old 10-11-2014, 11:51 AM   #791
Master Member
 
jnashville's Avatar
 
Join Date: Feb 2010
Posts: 2,968
Dear all,

Who have issue on Wireless drop? 5Ghz

Please provide details.

Firmware version:
Devices:
System log - Share on dropbox
Computer wireless driver version:
System: Mac/Windows
OS version:

*Please make sure you have installed latest wireless driver on your computer.

Best regard.
JK
currently not at home to check on the details but my firmware is the latest. Just updated about 2 to 3 days ago. Regarding Computer wireless version, actually it doesnt really matter because i use various different devices, Mac, windows etc. Even android phones like note 3 , note 2,. I even recommended my friend to use the Asus ac87u, and his MAC always have the no internet service detected after logging into the 5ghz freq and i advise him to disconnect and connect back, or to use the 2.4 freq instead. So knowing what computer drivers etc we are using doesnt matter because previously we were using routers from TPlink etc etc and using the same devices we currently owned, we do not faced this 5ghz issue.

It is clearly a problem with the Asus router. Both me and my friend's.
jnashville is offline   Reply With Quote
Old 10-11-2014, 12:20 PM   #792
Featured Distributor for Hardware Clinic, ASUS eCustomer Service Center
 
ASUS@SG's Avatar
 
Join Date: Jul 2011
Posts: 7,541
currently not at home to check on the details but my firmware is the latest. Just updated about 2 to 3 days ago. Regarding Computer wireless version, actually it doesnt really matter because i use various different devices, Mac, windows etc. Even android phones like note 3 , note 2,. I even recommended my friend to use the Asus ac87u, and his MAC always have the no internet service detected after logging into the 5ghz freq and i advise him to disconnect and connect back, or to use the 2.4 freq instead. So knowing what computer drivers etc we are using doesnt matter because previously we were using routers from TPlink etc etc and using the same devices we currently owned, we do not faced this 5ghz issue.

It is clearly a problem with the Asus router. Both me and my friend's.
Dear Jnashville,

Mac OS? which OS Yosemite?

Best regard,
JK
__________________
ASUS Service Center Location (SG):
Click here for location and operating hours

For warranty information and repair status:
Click here to enquire

To purchase laptop or zenfone adapter/battery/accessories:
Click here to check the pricing and availability

Other general enquiries or feedback:
Email: marketing_sg@asus.com

*Response may take up to 2-4 working days. Please be patient.

For technical assistance, please contact +65 66369163 Operation hours: Mon~Fri 9:30am - 5:30pm, Extended hours on Wed 5:30pm - 7:00pm, Sat 09:30am - 12.30pm, Closed on Sunday and Public Holiday.

Ensure that you have the product in front of you and that it is turned on, if feasible. In addition, please ensure that you have the following information available: Serial Number (E.g: F5N0BC022939214) Model Number (E.g: UX303LN) Problem encountered

Join ASUS Facebook
Subscribe to ASUS Youtube
ASUS@SG is offline   Reply With Quote
Old 10-11-2014, 12:57 PM   #793
Senior Member
 
Sonic76's Avatar
 
Join Date: Mar 2005
Posts: 643
Just some questions for bros here.

I am thinking of getting another AC87U router and set is as Media Bridge.

Configuration at my place will be as follow:
ONT > AC87U (Set as wireless router mode) > AC87U (Set as Media Bridge) > Desktop

The router (wireless router mode) is located in the living room.
The router (media bridge) will be in my room

Am i doing it the right way ??
Will it be easy to setup Media Bridge mode for the AC87U router ?

I saw this in the user interface.
*In Media bridge mode, the DHCP-assigned IP address changes.
Install and use the Device Discovery Utility to get the wireless router's new IP address.


Thanks and apprecieate all helps
__________________
Sony Xperia Arc / Sony Xperia Z3 / iPhone 5S / iPhone 6

M1 1Gbps Fibre Broadband

Last edited by Sonic76; 10-11-2014 at 01:08 PM..
Sonic76 is offline   Reply With Quote
Old 10-11-2014, 01:39 PM   #794
Junior Member
 
Join Date: Nov 2014
Posts: 26
I guess they know they have an issue with 5Ghz but do not have the details to debug the issue. That is the reason they're asking us for system details, etc. Obviously that is due to lack of proper validation for compatibility/stability as they rush the "halo" product out to claim the title to be the first to market.

I'm just giving Asus (so-called R&D) one more week to come out with a solution before I dump two units of this 87U.



currently not at home to check on the details but my firmware is the latest. Just updated about 2 to 3 days ago. Regarding Computer wireless version, actually it doesnt really matter because i use various different devices, Mac, windows etc. Even android phones like note 3 , note 2,. I even recommended my friend to use the Asus ac87u, and his MAC always have the no internet service detected after logging into the 5ghz freq and i advise him to disconnect and connect back, or to use the 2.4 freq instead. So knowing what computer drivers etc we are using doesnt matter because previously we were using routers from TPlink etc etc and using the same devices we currently owned, we do not faced this 5ghz issue.

It is clearly a problem with the Asus router. Both me and my friend's.
rapide is offline   Reply With Quote
Old 10-11-2014, 04:53 PM   #795
Arch-Supremacy Member
 
renfred89's Avatar
 
Join Date: Nov 2007
Posts: 16,850
I guess they know they have an issue with 5Ghz but do not have the details to debug the issue. That is the reason they're asking us for system details, etc. Obviously that is due to lack of proper validation for compatibility/stability as they rush the "halo" product out to claim the title to be the first to market.

I'm just giving Asus (so-called R&D) one more week to come out with a solution before I dump two units of this 87U.
You just spoke my mind.. I'm planning to sell off this equipment too.. far too big a pill to swallow. Hefty price for poor performance..
renfred89 is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On