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[NEWS] Singtel to shut down ageing ADSL network in April 2018

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Old 14-03-2018, 06:07 PM   #241
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Should be waived most probably for transfer since you're negotiating for recontract with them.
Had to transfer ownership of line to me when I recontract fiber the last time.
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Old 14-03-2018, 06:30 PM   #242
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u transferred ownership after migration from adsl to fibre?

any transfer charges incurred?
Transferred when I call to sign up fibre from adsl. Didn't mention got any charge.
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Old 14-03-2018, 06:40 PM   #243
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Local ADSL how many mbps?
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Old 16-03-2018, 01:08 PM   #244
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my cousin did.... waiver of $30 for quarterly subscription, outgoing usage chargeable... i'm waiting for IT show to migrate....
Must make request to waive the $30 or it will be automatically waived once switched over to fiber?
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Old 16-03-2018, 01:15 PM   #245
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Hi ttttt12345,

.......

Ans: The fibre plan will take effective from the date of installation. Hence we strongly recommend you to sign up before the communicated closure date. The ADSL will be cease on the communicated closure date if you do not take any action. However in the event if you sign up a fibre plan with Singtel, the ADSL service will continue until the date of successful fibre installation.
Hi Singtel,

If my communicated ADSL closure date in the letter is 1st Apr and I changed my fiber installation from 17 March to 15 Apr, can I still have a working ADSL till 15 Apr?
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Old 16-03-2018, 09:13 PM   #246
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Just called the migration hotline(62217177), was informed that the 300Mbps at $29.90 is now upgraded to 500Mbps @ $29.90 w.e.f 15 March 2018.

The only thing I'm not sure is when will the promo end..
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Old 16-03-2018, 10:38 PM   #247
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Must make request to waive the $30 or it will be automatically waived once switched over to fiber?
sales told him it'll be waived cause bundled with fibre w/o digital line...

Just called the migration hotline(62217177), was informed that the 300Mbps at $29.90 is now upgraded to 500Mbps @ $29.90 w.e.f 15 March 2018.

The only thing I'm not sure is when will the promo end..
Confirmed 500mbs at $29.90 at hello shop...

staff can't complete the txn cause my home line isn't under my name yet & the interface on his screen made him go office to ask his colleagues...

said by right recent adsl plans have to be tied with home line under 1 name... so nid to go back with my dad's ic + authorisation letter to do transfer of ownership then wait for 1-2 work day to do the migration....

added tat can't transfer ownership over the hotline as it's a must to be processed at hello shop...
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Old 16-03-2018, 10:53 PM   #248
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sales told him it'll be waived cause bundled with fibre w/o digital line...



Confirmed 500mbs at $29.90 at hello shop...

staff can't complete the txn cause my home line isn't under my name yet & the interface on his screen made him go office to ask his colleagues...

said by right recent adsl plans have to be tied with home line under 1 name... so nid to go back with my dad's ic + authorisation letter to do transfer of ownership then wait for 1-2 work day to do the migration....

added tat can't transfer ownership over the hotline as it's a must to be processed at hello shop...
Just now I asked the CSO over the hotline if can get the same 500Mbps offer at hello shops or not, they say they not sure.. Lucky you confirm can do at hello shops, because my father prefer doing it face-to-face.

I hope the 500Mbps will stay, even after the IT Show period because this weekend not free to do the migration and 500Mbps is a sweet spot for speed.

The CSO also say I can also retain my current Singtel TV package I have with my mio Home package at a lower price then the current offered TV packages.
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Old 16-03-2018, 11:11 PM   #249
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If wanna terminate the ADSL, call what number?
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Old 16-03-2018, 11:25 PM   #250
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sales told him it'll be waived cause bundled with fibre w/o digital line...



Confirmed 500mbs at $29.90 at hello shop...

staff can't complete the txn cause my home line isn't under my name yet & the interface on his screen made him go office to ask his colleagues...

said by right recent adsl plans have to be tied with home line under 1 name... so nid to go back with my dad's ic + authorisation letter to do transfer of ownership then wait for 1-2 work day to do the migration....

added tat can't transfer ownership over the hotline as it's a must to be processed at hello shop...


So the 500Mbps 29.90 is for those from adsl or all same? Did you managed to waive the quarter fee for analog?

Last edited by whatheheck; 16-03-2018 at 11:30 PM..
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Old 17-03-2018, 12:50 PM   #251
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I just called singtel sales hotline (6221 5525) to check and they said its still 29.90 for 300mbps and 30++ for 500mbs. Existing ADSL user here.

Last edited by sp0inK; 17-03-2018 at 12:54 PM..
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Old 17-03-2018, 01:46 PM   #252
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I just called singtel sales hotline (6221 5525) to check and they said its still 29.90 for 300mbps and 30++ for 500mbs. Existing ADSL user here.
Try calling this number instead: 62217177
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Old 17-03-2018, 01:51 PM   #253
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Just get M1. I am a proud customer of M1 now. $29/month and get your m1 router from caroseull or IT Show.

Was on SingTel ADSL then Fibre for 10 years. Since Jetpack days. Enough is enough.
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Old 17-03-2018, 03:36 PM   #254
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Just get M1. I am a proud customer of M1 now. $29/month and get your m1 router from caroseull or IT Show.

Was on SingTel ADSL then Fibre for 10 years. Since Jetpack days. Enough is enough.
lol im still using jetpack, more than 14 yrs.... now calling 1609 singtel hotline listening to music for 30+mins

Last edited by CareBears; 17-03-2018 at 03:42 PM..
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Old 17-03-2018, 03:43 PM   #255
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lol im still using jetpack, more than 14 yrs....

now calling 1609 singtel hotline listening to music for 30+mins
You doing the migration via phone?
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