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[NEWS] Singtel to shut down ageing ADSL network in April 2018

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Old 19-03-2018, 11:59 PM   #286
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after 1 work day, cso still hasn't called me yet...

hopefully 2molo will get their call...
The CSO previously got say when will they contact you again?
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Old 20-03-2018, 10:38 AM   #287
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The CSO previously got say when will they contact you again?
she said once system completes the transfer request, she'll call back to complete migration application... i'll give her until 6 pm then call in again...

update: cso called ard 5+ to continue with migration ....

500mbs $29.90, "free" 500mb data sim card, "free" 12 mths email usage (chargeable at $6+/mth) n i told her to cancel those "free" 3-mth VAS;security anti virus family filter etc... n waiver of $30 quarterly fee analogue home line

for "free" 500mb data sim card, she said can't use for call/sms as no nos tagged on it, which is weird... exceeded data usage will be chargeable $10/gb n if don't recontract after 24mths, data sim card will be chargeable mthly...

so be mindful when telco tells u "FREE"... same with ur "free" voice mail n missed call alerts which make u pay for roaming charges when u go overseas even w/o picking up calls...

now i've to wait for her to call again to gimme NLT appt n singtel installation appt... haizzzz... it's a long drawn-out process....

Last edited by CareBears; 20-03-2018 at 09:53 PM..
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Old 21-03-2018, 12:42 AM   #288
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she said once system completes the transfer request, she'll call back to complete migration application... i'll give her until 6 pm then call in again...


update: cso called ard 5+ to continue with migration ....

500mbs $29.90, "free" 500mb data sim card, "free" 12 mths email usage (chargeable at $6+/mth) n i told her to cancel those "free" 3-mth VAS;security anti virus family filter etc... n waiver of $30 quarterly fee analogue home line

for "free" 500mb data sim card, she said can't use for call/sms as no nos tagged on it, which is weird... exceeded data usage will be chargeable $10/gb n if don't recontract after 24mths, data sim card will be chargeable mthly...

so be mindful when telco tells u "FREE"... same with ur "free" voice mail n missed call alerts which make u pay for roaming charges when u go overseas even w/o picking up calls...

now i've to wait for her to call again to gimme NLT appt n singtel installation appt... haizzzz... it's a long drawn-out process....
I don't have the 500MB data SIM card when I migrate to 500M fibre leh haha, but how much will they charge after 24mths?
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Old 21-03-2018, 01:01 AM   #289
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I don't have the 500MB data SIM card when I migrate to 500M fibre leh haha, but how much will they charge after 24mths?
not sure oso, dun even intend to use it... a trap to make u pay when exceed... telcos are very creative!!!

did a google search within hwz; found the answer!!! lol...

Just sharing my experience with ST 'free' sim card (1 gb/mth mobile data only):

Previously I was on ST ADSL plan and was given a free 1 gb/mth mobile data sim card. I migrated to ST 300M fibre a few days ago and this plan does not provide any free mobile data.

I called 1688 and asked about it and the CSO said that going forward the mobile data sim card is billable at $19.90/mth for 2gb. Requested to cancel on the spot.

Kind of feel like a 'trap' or ST being 'sneaky' here. ST should have informed me about it when I signed up for the new plan.

Last edited by CareBears; 21-03-2018 at 01:07 AM..
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Old 21-03-2018, 08:27 AM   #290
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not sure oso, dun even intend to use it... a trap to make u pay when exceed... telcos are very creative!!!

did a google search within hwz; found the answer!!! lol...
Wtf, $19.90 just for 2GB of data?!

I now have a 1GB mobile data SIM card too, which was given during my 10Mbps ADSL. I think I will call 1688 after my fibre installation and ask them if I will be charged for the data SIM card.
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Old 21-03-2018, 08:32 AM   #291
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so be mindful when telco tells u "FREE"... same with ur "free" voice mail n missed call alerts which make u pay for roaming charges when u go overseas even w/o picking up calls...
Don't think this is true...
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Old 21-03-2018, 09:02 AM   #292
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Yeah it’s untrue. Receiving sms abroad is totally free, what’s not free is the sending of sms abroad.

Voice mail and such are usually provisioned at time of sign up and usually will be stated in contract when the promo period will last. Can always choose to remove it right from the start and substitute with caller alert if one wants, like what I did..

Don't think this is true...
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Old 21-03-2018, 12:16 PM   #293
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Yeah it’s untrue. Receiving sms abroad is totally free, what’s not free is the sending of sms abroad.

Voice mail and such are usually provisioned at time of sign up and usually will be stated in contract when the promo period will last. Can always choose to remove it right from the start and substitute with caller alert if one wants, like what I did..


well, i learnt from my lesson from starhub...

fyi, receiving sms is free only when ppl sent u... when telco sent u sms for overseas missed call alert, then it's a totally different story... go check M1 how much they charge u for tat as they're the only one ethical telco upfront abt such charges...

for my case, i went overseas recd "free" missed call alerts, nvr even pick up calls... came back, my bill got a few incoming roaming airtime, many with <30 secs n they charged $1.90 (Bali) per call...

voicemail vas; many ppl din know the mechanics how it works so when it's "free", ppl just take... any incoming calls diverted to ur voicemail = outgoing airtime charged under ur bill, local/overseas depending on ur location... so when ppl happily recording their msg when u're overseas, u've to bear outgoing roam airtime...

Don't think this is true...
feel free to prove me wrong....

Last edited by CareBears; 21-03-2018 at 12:19 PM..
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Old 21-03-2018, 01:52 PM   #294
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wahh!!! reli fast for them to arrange installation... cham, my cso haven got back to me abt my migration after i rece email for the successful transfer of ownership of home analogue line...


if ur analogue line is bundled with ur adsl plan, call hotline to de-bundle it n set as standalone service... u'll nid to pay quarterly fee of $30 for the line itself + outgoing usage...

there're many epl streaming sites online, just do a quick google search of the match u wana watch... my 3mbs adsl plan has served me well to watch live epl matches via streaming sites with no lags... hint: sportstec stream

of course with free streaming, u may nid to choose or change channels if quality isn't gd or commentary isn't in english but i've no qualms doing it


is ur analogue line bundled under ur fibre plan? it's weird if they charge u fibre plan + home analogue line quarter fee separately when u've requested not to accept their digital line service... u may wana try 1609 again to tell them nicely abt this issue...

am pretty sure of the tagline "different ppl different answer" until u find one cso kind enuff to dig the matter thoroughly...
Will see if they call again, was scheduled one. Cant be bothered to call again earlier as I wasted 1 hour + each time
All will try to push the 1 Gpbs plan in your face and set a high price for the 500 one so you can't downgrade plan till full 24 months later.

If no choice then wait till contract up and see all the telco offers in June.
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Old 22-03-2018, 03:16 PM   #295
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Exclamation

Waited 3 days for the promised call back from cso on monday for NLT n Singtel appt date...

just called, finally got my installation date next wed...

Analogue home line when bundled with fibre is confirmed waiver for quarterly fee of $30, pay only for outgoing calls (less than a cent per min or 30secs, off or peak)...

no 500mb data sim card, only for 1gb fibre plan, better too...

asked cso to remove those free 3-mth add-ons but still appeared on the soft copy service agreement form...

anti spam + anti virus(tagged with email), online storage 10Gb ($9.99/mth, waived for fibre customers), email ($6.90/mth, free 12mths)

equipments belong to singtel, if dun recontract, nid return within 7 days to somewhere (cso machine gun-ed the tnc n penalties)...

Last edited by CareBears; 22-03-2018 at 11:12 PM..
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Old 22-03-2018, 03:29 PM   #296
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Waited 3 days for the promised call back from cso on monday for NLT n Singtel appt date...

just called, finally got my installation date next wed...

no 500mb data sim card, only for 1gb fibre plan, better too...

asked cso to remove those free 3-mth add-ons but still appeared on the soft copy service agreement form...

anti spam (free 3mths), anti virus(free 3mths), online storage ($9.99/mth, waived 1st mth on contract din say free how long), email ($6.90/mth, free 12mths)

equipments belong to singtel, if dun recontract, nid return within 7 days to somewhere (cso machine gun-ed the tnc n penalties)...
I migrated last Jun using the online form application so I was able to unchecked all options & got the $5x registration fee waived.
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Old 22-03-2018, 06:42 PM   #297
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Seems like Business DSL will end on 31st March..


https://smemobile.bizportal.singtel....FVFFKwodjnAFpg
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Old 23-03-2018, 04:35 PM   #298
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The Singtel field engineer came and installed the fibre just now, now enjoying the fast speed of fibre.

Finally said goodbye to ADSL after 10 years..
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Old 23-03-2018, 06:08 PM   #299
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The Singtel field engineer came and installed the fibre just now, now enjoying the fast speed of fibre.

Finally said goodbye to ADSL after 10 years..
wahhh congrats!!! lol.... did u ask them to lay cable for u?

got a desktop in the room behind tv, where my onr will be installed next wed, so thinking whether shuld i lay or just get wifi adapter for my desktop
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Old 23-03-2018, 07:00 PM   #300
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wahhh congrats!!! lol.... did u ask them to lay cable for u?

got a desktop in the room behind tv, where my onr will be installed next wed, so thinking whether shuld i lay or just get wifi adapter for my desktop
The field engineer did ask me if I want to place the router near the TP(beside the living room TV), or in my study room(my PC located at there, also my ADSL modem). I just say place it near the TP will do, because I also bought a WiFi extender to place in the study room.

Now I don't know what to do with the ADSL modem haha, no use also..
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