I signed up Maxinfinity plan on 7 june during the PC show. They told me that the installation will be on 25 June. Nobody came on that day and nobody informed me a new date. I called starhub the next day and they told me the system show that the installation date is 1 Dec!!! I was told the usual that they couldn't contact the sales department but will get back to me. After yet another day I called starhub sales hotline, but the person who picked up the call said he is from the technical department. He transferred me to the sales department. The next person picked up the call and listened to my story and told me I need to talk to the roadshow sales department, and they will get back to me...Then someone called and informed me that the issue is with Opennet.. They called it site issue and needed approval from Opennet before they can proceed. I called Opennet and they told me there is no issue with the installation for my unit. I called starhub again, listened to the ever familiar music for 15 mins, and yes the sales department told me I need to contact the roadshow sales department.....