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Forced from cable TV to fibre TV by Starhub

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Old 22-02-2021, 08:37 AM   #4141
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I called Starhub CSO today and they confirmed that Starhub will do away with Fibre TV for sure.
wah...

I am also cancel this ones when contract ended...being their cable since dont know when...got to switch to Fibre tv but now

programs getting lesser...

only thing is have to go down to return their equipment...

phone call to their cso took 30 mins to get through for 5 mins talks

many pissed off customers at their FB...

Last edited by NWT1978; 22-02-2021 at 08:43 AM..
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Old 22-02-2021, 06:59 PM   #4142
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wah...

I am also cancel this ones when contract ended...being their cable since dont know when...got to switch to Fibre tv but now

programs getting lesser...

only thing is have to go down to return their equipment...

phone call to their cso took 30 mins to get through for 5 mins talks

many pissed off customers at their FB...
More channels will be added to TV+ but the problem with TV+ is laggy.
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Old 22-02-2021, 07:02 PM   #4143
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I gave up and cut the cord.....much happier at fraction of the cost.

Soon gonna do the same for my mum.
Can use app available in smart TV like Netflix and soon Disney+ and Toggle that has HBO and others. Now also got Youtube Premium.
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Old 22-02-2021, 07:05 PM   #4144
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Any idea when?

If cost go up, I'll keep broadband and cancel the tv.
i think the cost is same same and more channels will be available. No confirmed date from Starhub yet. From Mar onwards not allowed to recon to old plan. My guess is by end of the year.
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Old 22-02-2021, 08:34 PM   #4145
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More channels will be added to TV+ but the problem with TV+ is laggy.
To be more exact, TV+ Box is laggy.

I tend to believe Starhub TV+ app on the mobile is not laggy. You can cast to Android TV or TV box.

"TV+ App | StarHub TV+" https://www.starhub.com/personal/tvplus/app.html

Last edited by xiaofan; 22-02-2021 at 08:37 PM..
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Old 22-02-2021, 08:50 PM   #4146
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Interesting article from Hardwarezone.
"90 days with StarHub's TV+ and here's what I think about the new service - HardwareZone.com.sg" https://www.hardwarezone.com.sg/feat...cing-singapore

Maybe next hardware box will be better.
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Old 22-02-2021, 08:58 PM   #4147
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To be more exact, TV+ Box is laggy.

I tend to believe Starhub TV+ app on the mobile is not laggy. You can cast to Android TV or TV box.

"TV+ App | StarHub TV+" https://www.starhub.com/personal/tvplus/app.html
Not really. Their chromecast is so so only.
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Old 23-02-2021, 12:03 AM   #4148
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To all, Starhub TV+ is a disappointing service. The initiative was good but the implementation was horrible.

First, many people including me suffered the fate of missed appointment. They cut all services and didnít turn up on installation.

Second, there are countless times where the box would not work all of a sudden. Even you contact them, they are clueless on how to resolve the issue. The good days of FibreTV, they could immediately reset the box.

Third, channels are drastically reduced. Today you donít see Discovery and Fox on Starhub any longer.

I convinced my parents to change. They learnt but the technical issues created unnecessary confusion. I told Starhub to revert to the old box or if not I would find a mean to terminal without paying penalties by speaking to the regulators. They obliged. Now my parents could watch channels reliably once again.
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Old 23-02-2021, 12:09 AM   #4149
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To all, Starhub TV+ is a disappointing service. The initiative was good but the implementation was horrible.

First, many people including me suffered the fate of missed appointment. They cut all services and didnít turn up on installation.

Second, there are countless times where the box would not work all of a sudden. Even you contact them, they are clueless on how to resolve the issue. The good days of FibreTV, they could immediately reset the box.

Third, channels are drastically reduced. Today you donít see Discovery and Fox on Starhub any longer.

I convinced my parents to change. They learnt but the technical issues created unnecessary confusion. I told Starhub to revert to the old box or if not I would find a mean to terminal without paying penalties by speaking to the regulators. They obliged. Now my parents could watch channels reliably once again.
More channels like disney+ are coming but the service is lagging. Play half way suddenly stop playing.
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Old 23-02-2021, 05:12 AM   #4150
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My homehub ending 4 April. What is a good time to visit them to return set top box to avoid penalty? Likely to recontract broadband only if prices go up or forced to move to tv+ box


Seems lots of people giving up on starhub.

Starhub Pay tv - 3q20 lost 3k subscribers, another 7k in q4.

For mobile they lost 40k in 4q20. They went to m1 and singtel.

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Old 23-02-2021, 02:47 PM   #4151
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My homehub ending 4 April. What is a good time to visit them to return set top box to avoid penalty? Likely to recontract broadband only if prices go up or forced to move to tv+ box


Seems lots of people giving up on starhub.

Starhub Pay tv - 3q20 lost 3k subscribers, another 7k in q4.

For mobile they lost 40k in 4q20. They went to m1 and singtel.
Recontract now still can get fibre TV.
With Starhub boardband can get Disney+ 6 months contract with 2 months free. I just sign up via Starhub app.
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Old 23-02-2021, 02:50 PM   #4152
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More channels will be added to TV+ but the problem with TV+ is laggy.
saw many feedback about TV+ pissed off customers
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Old 23-02-2021, 03:00 PM   #4153
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saw many feedback about TV+ pissed off customers
Yes but now can still recontract to fibre TV. Disney plus can watch using mobile app and computer. Can cast from phone to my TV with chromecast. If got 4k TV can watch from TV app.
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Old 23-02-2021, 03:05 PM   #4154
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just recontract and converted to TV+. keeping my fingers crossed no problem
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Old 23-02-2021, 05:18 PM   #4155
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Recontract now still can get fibre TV.
With Starhub boardband can get Disney+ 6 months contract with 2 months free. I just sign up via Starhub app.
Can recontract like that ?

Thought all home hub package liao ?

They just sent me 2 different emails in 2 days

First one say about cancellation of Fox prorammes then offer swtiching to Tv+ with one year free disney+

2nd email same offer as last time sign up for hmehub with free Netflix for one year.
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