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Old 08-06-2019, 06:31 PM   #1
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Having problem accessing china website

Hi,

Recently I having problem accessing china website. I'm using singtel fiber. Anyone having the same problem? Thanks.
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Old 09-06-2019, 09:25 AM   #2
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I have the exact same problem. I'm on Singtel Fibre too.

Websites that I have issues accessing:
- https://items.taobao.com/
- https://detail.tmall.com/

When I do a ping on items.taobao.com, the DNS resolves to na61-na62.wagbridge.alibaba.taobao.com.gds.alibabadns.com (203.119.207.126). Taobao does some DNS load-balancing and IP rotation on items.taobao.com so you might get an entirely different IP. I cannot ping any of the IP addresses that items.taobao.com resolves to. However, I was able to ping it from another site.

Router and ONT resets have not helped. The fact that other people like me are experiencing this leads me to believe that that either certain servers in China are blocking Singtel IPs, or Singtel is dropping the packet on their side.
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Old 09-06-2019, 11:30 AM   #3
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I have the exact same problem. I'm on Singtel Fibre too.

Websites that I have issues accessing:
- https://items.taobao.com/
- https://detail.tmall.com/

When I do a ping on items.taobao.com, the DNS resolves to na61-na62.wagbridge.alibaba.taobao.com.gds.alibabadns.com (203.119.207.126). Taobao does some DNS load-balancing and IP rotation on items.taobao.com so you might get an entirely different IP. I cannot ping any of the IP addresses that items.taobao.com resolves to. However, I was able to ping it from another site.

Router and ONT resets have not helped. The fact that other people like me are experiencing this leads me to believe that that either certain servers in China are blocking Singtel IPs, or Singtel is dropping the packet on their side.
Some websites have been blocked and not allowed to access. Nothing wrong.
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Old 09-06-2019, 12:16 PM   #4
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I have the exact same problem. I'm on Singtel Fibre too.

Websites that I have issues accessing:
- https://items.taobao.com/
- https://detail.tmall.com/

When I do a ping on items.taobao.com, the DNS resolves to na61-na62.wagbridge.alibaba.taobao.com.gds.alibabadns.com (203.119.207.126). Taobao does some DNS load-balancing and IP rotation on items.taobao.com so you might get an entirely different IP. I cannot ping any of the IP addresses that items.taobao.com resolves to. However, I was able to ping it from another site.

Router and ONT resets have not helped. The fact that other people like me are experiencing this leads me to believe that that either certain servers in China are blocking Singtel IPs, or Singtel is dropping the packet on their side.
This should has nothing to do with SingTel but rather reorganisation from Taobao/Tmall side.

You should just go from the top domain like www.taobao.com and www.tmall.com

I tried to use SingTel Fibre broadband, SingTel Mobile Data and Wireless@SGx (with M1) and got the same results for both URL.

Last edited by xiaofan; 09-06-2019 at 01:03 PM..
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Old 09-06-2019, 12:19 PM   #5
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Hi,

Recently I having problem accessing china website. I'm using singtel fiber. Anyone having the same problem? Thanks.
Which China websites? You may want to post more details.
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Old 09-06-2019, 03:08 PM   #6
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Which China websites? You may want to post more details.
I tried a few China websites and all cannot enter. Like Taobao. Can enter but cannot search. I use hp can as is the app. Previously my office also cannot and Fri can. Need to see is it singtel.
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Old 09-06-2019, 03:09 PM   #7
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I have the exact same problem. I'm on Singtel Fibre too.

Websites that I have issues accessing:
- https://items.taobao.com/
- https://detail.tmall.com/

When I do a ping on items.taobao.com, the DNS resolves to na61-na62.wagbridge.alibaba.taobao.com.gds.alibabadns.com (203.119.207.126). Taobao does some DNS load-balancing and IP rotation on items.taobao.com so you might get an entirely different IP. I cannot ping any of the IP addresses that items.taobao.com resolves to. However, I was able to ping it from another site.

Router and ONT resets have not helped. The fact that other people like me are experiencing this leads me to believe that that either certain servers in China are blocking Singtel IPs, or Singtel is dropping the packet on their side.
I think is singtel.
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Old 09-06-2019, 03:11 PM   #8
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I tried a few China websites and all cannot enter. Like Taobao. Can enter but cannot search. I use hp can as is the app. Previously my office also cannot and Fri can. Need to see is it singtel.
Just use the mobile app then which works fine.

Most likely it has nothing to do with SingTel, just changes from Taobao side.
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Old 09-06-2019, 03:13 PM   #9
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Just use the mobile app then which works fine.

Most likely it has nothing to do with SingTel, just changes from Taobao side.
pc easier to use lol. I also cannot enter other China websites. Something to do with USA and China relationship now? We should be neutral.
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Old 10-06-2019, 06:40 AM   #10
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Taobao app some pages cannot load with SingTel wifi. I switch to singtel data is ok.
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Old 10-06-2019, 09:57 AM   #11
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Taobao app some pages cannot load with SingTel wifi. I switch to singtel data is ok.
Nothing to do with isp.
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Old 10-06-2019, 11:30 AM   #12
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Nothing to do with isp.
My office is also singtel. Last week also cannot go into China website. Now OK. My home still cannot. May I know where is the problem? Thanks.
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Old 10-06-2019, 12:08 PM   #13
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My office is also singtel. Last week also cannot go into China website. Now OK. My home still cannot. May I know where is the problem? Thanks.
May be it is some problem with the site itself. Do you see some message saying that you are not allowed to access the site?
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Old 10-06-2019, 12:18 PM   #14
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Nothing to do with isp.
why not ??

.........
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Old 10-06-2019, 06:31 PM   #15
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May be it is some problem with the site itself. Do you see some message saying that you are not allowed to access the site?
i got the below msg. i dont think taobao will down.

This site canít be reached s.taobao.com took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT
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