HWZ Forums

xiaofan · 14-01-2021, 12:53 PM

cscs3 wrote:

Depending on how many devices at home need it. If not yet on WiFi 6. Then I think best is wait.

Indeed. If one already has a good AC router or AC mesh solution, then it is perfectly fine to wait until late next year for better WiFi 6E solution.

-Grift- · 14-01-2021, 04:16 PM

xiaofan wrote:

Indeed. If one already has a good AC router or AC mesh solution, then it is perfectly fine to wait until late next year for better WiFi 6E solution.

+1, skipped the entire wireless AX/Wifi-6 generation

nckeong88 · 14-01-2021, 09:13 PM

xiaofan wrote:

Indeed. If one already has a good AC router or AC mesh solution, then it is perfectly fine to wait until late next year for better WiFi 6E solution.

Would you consider the velop triband mesh good? I am about to re-contract with M1 and considering whether to top up for the RT-AX88U.

Thanks

xiaofan · 14-01-2021, 09:25 PM

nckeong88 wrote:

Would you consider the velop triband mesh good? I am about to re-contract with M1 and considering whether to top up for the RT-AX88U.

Thanks

I will consider Velop Triband Mesh to be a decent AC Mesh solution. But it all depends on each individual, if your coverage and speed are fine, then there is no need to change.

However if you feel that the Velop Triband does not give your enough speed out of your (say 1Gbps) subscription for your devices (say WiFi 6 capable laptop), then you can consider to upgrade. RT-AX88U is a decent AX router and will not obsolete any time soon.

xiaofan · 14-01-2021, 10:03 PM

M1 Facebook Ads, not for recontract customer though.

Searching for a broadband plan that’s right for you? Get 2 months FREE* when you sign a 24-mth Fibre Broadband 1Gbps plan with M1. Only $39.90/mth! Simply fill out this form to express your interest. *T&Cs apply.

xiaofan · 14-01-2021, 10:09 PM

From M1 Facebook answer to existing customer:

Hi xx xx Lim, for recontract on 1Gbps Home Broadband @ $39.90 (24 months contract), will not be eligible for the above 2mth free promotion, instead you will be auto enrolled to a Router Replacement Offer (RRO). 😊 Under this offer, customer may replace their faulty router that is out of warranty at M1 Shop. 👍 - Maggie

vbhelper · 14-01-2021, 10:31 PM

xiaofan wrote:

From M1 Facebook answer to existing customer:

Hi xx xx Lim, for recontract on 1Gbps Home Broadband @ $39.90 (24 months contract), will not be eligible for the above 2mth free promotion, instead you will be auto enrolled to a Router Replacement Offer (RRO). 😊 Under this offer, customer may replace their faulty router that is out of warranty at M1 Shop. 👍 - Maggie

boooo
only if faulty and the replacement router could be the low range router that m1 is giving out for free

xiaofan · 15-01-2021, 07:44 AM

vbhelper wrote:

boooo
only if faulty and the replacement router could be the low range router that m1 is giving out for free

Indeed the Facebook users are not happy with the answer.

Then again all major ISPs are like that, they try to attract customers to switch from other ISPs and not so much care about the loyal customers.

Starhub in this aspect seems to be the better one which gives relatively good deals for recontract customers, but you still need to negotiate with them to get a better recontract deal.

But all in all, nowadays if you just consider overall cost of ownership, it is usually not worth switching to other ISPs because of the NLT charges and other fees. So unless you are really unhappy, do not switch.

bert64 · 15-01-2021, 11:12 AM

xiaofan wrote:

Indeed the Facebook users are not happy with the answer.

Then again all major ISPs are like that, they try to attract customers to switch from other ISPs and not so much care about the loyal customers.

Starhub in this aspect seems to be the better one which gives relatively good deals for recontract customers, but you still need to negotiate with them to get a better recontract deal.

But all in all, nowadays if you just consider overall cost of ownership, it is usually not worth switching to other ISPs because of the NLT charges and other fees. So unless you are really unhappy, do not switch.

It's the same with most services, not just ISPs... No reward for loyal customers, only new customers get the better deals. Sometimes they have retention departments who will offer you something better if you call up to cancel the service.

They basically rely on the fact that a lot of people are inherently lazy, and will just continue using the same service indefinitely unless something prompts them to switch. There's a lot of users still using legacy phone plans complete with an ancient handset, users who remained on ADSL or analog phone lines right up until the point the service was totally discontinued and they were forced to switch etc. Every now and then you hear of an ISP somewhere dropping its dialup service, and the story gains attention because there are several thousand active subscribers being kicked off.