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MyRepublic Bad Experience

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Old 28-09-2018, 05:33 AM   #1
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MyRepublic Bad Experience

Off to a bad start myrepublic, Iíve contracted with MR broadband earlier this month and called to schedule installation, the operator confirmed my installation request.

Heard about horror stories about installation scheduling, contacted 1 day prior to my installation date and was told backend technical error, installation will not happen on scheduled date, agent will contact me.

I was not contacted via email or phone regarding this. NLT installation was 3 days ago and i did not receive any call or email on it. Had i not take the initiative to call in and ask about my installation i would be sitting there waiting for the sky to drop

Might want think twice before contracting a new plan with them
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Old 28-09-2018, 08:41 AM   #2
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Have to see the holdup is due to my republic or open net...
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Old 28-09-2018, 09:22 AM   #3
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looks like its netlink side issue and not MR issue.

If sign up during IT show months, there tend to have issues.
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Old 28-09-2018, 10:56 AM   #4
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Doesnt matter whose issue, the comms have to be there, if they had called or at least bother to sms/email it would be ok. But nope they dont give a damn, wait for you to call them and ask whats going on

Thats not acceptable.

Anyways their reschedule dates are more than 1 week away, im too fed up with them called and cancel, went to another ISP and appointment dates are ALOT nearer.

Seems like they cannot handle capacity and it could be their new mobile launch taking up all their resources
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Old 02-10-2018, 04:32 PM   #5
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My republic..
Can't comment much. Even their office working culture is laughable... They had job openings... Applied and got shorlisted, arranging for an interview is a pain. Everything have to go thru their "friendly" receptionist to arrange with the relevant department manager. Ding dong here and there to wait for a suitable date. Then in the end have to reschedule and the same ding dong here and there again. And best is their reception will directly hang up on you half way through a conversation. In the end they just send me a email say the position has been filled. a few days later saw the same job opening again. What a coy.
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Old 06-10-2018, 05:55 PM   #6
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Off to a bad start myrepublic, Iíve contracted with MR broadband earlier this month and called to schedule installation, the operator confirmed my installation request.

Heard about horror stories about installation scheduling, contacted 1 day prior to my installation date and was told backend technical error, installation will not happen on scheduled date, agent will contact me.

I was not contacted via email or phone regarding this. NLT installation was 3 days ago and i did not receive any call or email on it. Had i not take the initiative to call in and ask about my installation i would be sitting there waiting for the sky to drop

Might want think twice before contracting a new plan with them

it's true that their customer service is quite lacking, they say will call you and follow up for schedule. they won't call, got to call them yourselves.

otherwise, i'm quite happy with myrepublic. hardly need to call for CS for help. i have never gotten any long downtime with their internet service so far, and i just recontract for 39.99 only. very cheap compare to those other 3 big telco.
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Old 06-10-2018, 06:23 PM   #7
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it's true that their customer service is quite lacking, they say will call you and follow up for schedule. they won't call, got to call them yourselves.

otherwise, i'm quite happy with myrepublic. hardly need to call for CS for help. i have never gotten any long downtime with their internet service so far, and i just recontract for 39.99 only. very cheap compare to those other 3 big telco.
Ehh M1 & starhub 1Gbps @39 whizcomms @ $34. Myrepublic you have to get the static IP unless you are only a basic user which don't need outside network access to your services which brings the prize up even more
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Old 06-10-2018, 11:30 PM   #8
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Ehh M1 & starhub 1Gbps @39 whizcomms @ $34. Myrepublic you have to get the static IP unless you are only a basic user which don't need outside network access to your services which brings the prize up even more
i don't know about M1, but i do have fren who use starhub, there are times that their internet connection is down, i have no such issue with myrepublic at all.

so i don't mind paying a bit more. no lag at all also
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Old 07-10-2018, 07:58 AM   #9
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i don't know about M1, but i do have fren who use starhub, there are times that their internet connection is down, i have no such issue with myrepublic at all.

so i don't mind paying a bit more. no lag at all also
myrepublic is the only ISP that use a carrier grade NAT. So cannot host servers,VPN at home. So its an instant no for me. Dunno why every other ISP can have public IP but myrepublic cannot
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Old 07-10-2018, 02:40 PM   #10
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myrepublic is the only ISP that use a carrier grade NAT. So cannot host servers,VPN at home. So its an instant no for me. Dunno why every other ISP can have public IP but myrepublic cannot
https://blog.apnic.net/2018/02/15/ba...ss-exhaustion/
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Old 07-10-2018, 02:57 PM   #11
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More like myrepublic did not want to purchase a ipv4 address for every customer.

The internet need to switch to ipv6 only quickly.
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